1to1 Flooring Avis 

I recently had Karndean flooring installed throughout the ground floor by Ryan and Adam they were fantastic and cleaned up perfectly afterwards.

Literally best customer service I have ever had, Jenny is one of the best, caring friendly, giving proper and honest advise.
All the team were great the guy who came for measurements and installation so professional.

Couldn't be happier with the flooring we have had fitted. Received exceptional customer service from Kathy and Richard at the Harpenden branch. Kathy is so knowledgeable and her expert advice was much appreciated. Jamie fitted the floor with great care and attention to detail we wouldn't hesitate to recommend them.

Appalling customer service. After 24hrs the LVT flooring bubbled and could be peeled off by hand, but they continued to lay 2 more room!
They also lifted.
1 to 1 refused to accept any responsibility. The legal teams at WHICH? and our credit card agreed with us. We were awarded a full refund. Shameful

Would definitely recommend. Matt in the St Albans store was very helpful and went above and beyond when we were un-decided on advice given by our builders part way through our renovation. Michael and Aaron who came to fit out flooring were exceptionally helpful, very knowledgeable and nothing was too much trouble. Lovely to deal with people who clearly take pride in their work and in our experience, have just been throughly decent - thank you.

I received exceptional service from Tony, he was extremely helpful and knowledgeable. We have just had Amtico installed in a French weave design in our study. The end result is absolutely stunning.

Very happy with the service provided by Matt from 1:1 flooring in St.albans.
Callum and Harley did an amazing job at fitting out the whole house. Very clean and neat.

Paul went above and beyond to help me get an urgent order through on time including working on his day off. First class service.

Very good experience with 1 to 1 Flooring. Cathy at the Harpenden showroom demonstrated the pros and cons of various flooring materials. We decided on Amtico Barn Wood. Two surveys were done, the second by Richard who made sure all angles had been covered. The fitting team led by Callum and assisted by Harley were excellent and the job consisting of hall, living room, dining room and through to the study was completed on time and to our satisfaction.

Delighted with the fitting Callum and Hartley did for us. They made it look first class and the new Amtico floor has transformed our downstairs rooms. Shout out to Kathy too at the Harpenden store for helping us make the right choice . Cannot recomeond these guys highly enough!

Exceptional service from start to finish. Courteous, knowledgable and experienced team of professionals from showroom sales right through to fitting. Delighted with our new Amtico and carpet flooring. Nothing was too much trouble for Matt, Chloe and Paul who were always on hand to offer advice and support. Callum fitted our Amtico with expert efficiency and gave clear, practical advice on how to care for it. Thoroughly professional service with a warm, friendly feel. Wouldn't go anywhere else for new flooring now that we know we're in safe hands with Matt Goss leading the team. Job well done guys, thanks very much!

A fantastic company and exceptional customer service from start to finish. Damon and his colleagues in the Berkhamsted office were extremely helpful and knowledgeable. They helped us to decide on the type/colour/design of the flooring which I was very grateful for given the amount of choice! Richard and Harley were a pleasure to have in our house. Their work was exemplary, they were polite, punctual and tidy. Their work was to the highest standard and our floor looks incredible! Thank you!

Fantastic!
Excellent customer service from start to finish, highly recommended!

Excellent service from Richard and Harley. From day one they went through the programme with us and gave us advice on pattern which looks really good. He was very helpful and guided us on best layout for the different spaces. Richard is obviously very knowledgeable and passionate about his work. Harley is in good hands and it is obvious he is keen to learn.
They were very respectful of our home. Everything was cleared away and cleaned each day. We are delighted with the result and would definitely recommend them.

Amazing service from Richard and Harley. Explained the options for layout really clearly. Finished in the allotted time and left everything clean and tidy and not to forget that the flooring and the job they had done looked incredible. Thank you.

We used the St Albans store to supply and fit us with Amtico flooring in our kitchen diner and hallway. We are delighted with the finish, which looks superb. Our fitters were Richard and Harley, who were polite, hard working and showed a great attention to detail. We wouldn’t hesitate to recommend them or use them again. Also, Matt in the St Albans store provided helpful advice and was on hand for any questions we had.

I can not recommend 1to1 flooring enough. Fantastic, tailored service from start to finish. Callum and Adam our fitters, were true professionals and their finished work was to the highest standard. We are so pleased with the result.

A fantastic service throughout! Matt helped advise us on the right flooring from the beginning and made the whole ordering process easy. Richard and Harley came to fit the flooring, they were polite and respectful. They helped with any extra furniture removal and spoke through every step of the process, answering questions along the way. Richard and Harley kept the house clean and tidy and are clearly very skilled. We were instantly put at ease! We would not hesitate to use them again. Thank you!

A returning customer, having previously had Amtico flooring installed by 1 to 1 Flooring in my living room, I have just had it extended into my kitchen. I have been as delighted with the service and fitting this time as I was a couple of years ago. I'm very grateful to Matt who has assisted and advised me all the way through the process and Callum and Adam did a really wonderful job of fitting the Amtico. Callum's levels of care and attention to detail are outstanding, he is a very talented fitter. I will return to 1 to 1 for any other flooring requirements I have in the future.

Friendly, knowledgeable, helpful and quick service. No hard sell but very informative - and very reasonably priced.