1to1 Flooring Avis 

Excellent Service!!! Friendly and professional staff!!!

I had a great experience with 1 to 1 Flooring from start to finish. They were exceptionally helpful, especially Matt and Chloe! We had several issues (we hadn’t ordered enough floor) but they were so quick to respond and help. I’d highly recommend them. Even now they are still helping me with after-care questions etc. Great service

I am so pleased that I chose to go with 1 to 1 Flooring for my carpets. I am one of the most indecisive people ever and am an expert at doubting myself, but having Matt on board made choosing so much easier for me. He is a good listener and has the patience of a saint! He is extremely knowledgeable, and really helped me to pick exactly the right type of carpet to suit my family’s lifestyle, as well as the shade suitable for my home and decor.
Mark the estimator was very warm and friendly, as were the fitters - which is a good thing when you have strangers in your house! It’s a much nicer experience all around when the people you let into your home make you feel comfortable and safe. I received an excellent service all around, the communication from Matt was brilliant, I can’t fault my experience at all, and more importantly, I couldn’t be happier with my carpets!

Fantastic service and a really good job done. Everyone was so nice to deal with, everything was easy and my bathroom floor looks beautiful. Thanks to all at 1to1 flooring.

After an initial "Covid-19" hick-up we were very pleased with the service provided by 1to1Flooring and are very pleased with the outcome. Chloe kept us informed of progress. We are quite happy to recommend this firm

Superb service and real care for customers. The best flooring business I have dealt with by far.

Great people, great service, great prices and a pleasure to work with.

Alex and the Berkhamsted branch of 1 to 1 Flooring were excellent in customer service, price and fitting. Everything was smooth, ordered on time, the fitters were polite and efficient on both days of our installation. We would highly recommend them. Stay local people!

I have had my Hall Stairs and Landing transformed due to the expert help from all at 1to 1 flooring. The hall is now a very nice Pale Ash Amtico which was laid expertly by John and easy to keep clean especially with all this bad weather just a quick wipe over.
Landing and stairs a very attactive stripe carpet not easy to lay but beautifully done by Joe.
Both worked very hard and non stop till the job was finished and they also cleaned up after with their own vacuum cleaners which just left me to admire how great it all looks. Also wore face masks all the time , not easy as they were here for quite a few hours, well done both and many thanks.

Bought engineered wood flooring from 1to1 flooring, very pleased with the experience.

The sales manager is very responsive, emails replied usually within minutes.

The opinions they gave also felt honest and responsible, it’s more about providing customer a good option, even if it’s cheaper.

Lastly, the price was great.

Will use again.

I can honestly say that I was delighted with every aspect of my experience with the St Albans branch of 1 to 1 Flooring. This ranges from my initial visit to the Showroom where I received helpful advice from Matt and Chloe, the visit from the estimator, and finally fitment of the flooring which was carried out very competent fitters. All services were provided in an extremely efficient and courteous manner, the product was of a very high quality and fitted very professionally and within the agreed timescales. All rubbish was removed and the property left in a very clean state. I would definitely recommend 1 to 1 flooring to friends and relatives.

Have had 2 carpets replaced with 1 to 1 flooring and looking forward to getting the rest done during the year
What lovely staff in the St Albans showroom
So so helpful with knowledge recommendations and help in choosing the right colour carpet
Nothing has been to much trouble particularly in these challenging times
Thank you Chloe & Matt

Chloe has given exceptional service and advice. Strongly recommend

Lino on the kitchen and utility room floor was laid by Matt and Reece. Old floor had to be levelled and new screed put down. They then discovered damp and had to redo. End result was great. Always arrived promptly, kept us fully informed what needed doing, always friendly and very pleased with end result. Fully satisfied customers!

The team at 1 to 1 Barnet were extremely helpful and efficient. Our order was dealt with quickly and professionally and installed within a short period of time despite the Covid restrictions. The fitters were pleasant and considerate and laid our floor beautifully. We were extremely happy with the final result and would highly recommend this company

We are completely thrilled with our floor. Matt gave us great expert advice and the end result is stunning. From choosing to ordering to installation, this was absolutely seamless and a great customer experience. Thoroughly recommend.

I was very impressed with the agility and flexibility that 1to1 flooring (Chloe) had in a recent order for some Amtico flooring. They quickly responded to my questions and managed to source & supply the material very quickly which allowed us to keep to some very tight installation timelines. I would definitely go back to them for any future flooring needs.

We recently had three carpets from 1to1 Flooring. The order process and measuring was easy and efficient.
The carpet fitters were excellent, they worked extremely hard to get all carpets fitted in one day which we were very impressed with. They worked so hard.

We have recently installed engineered wooden floor to our house and the team at 1to1 flooring, especially Matt, has been amazing and always assured us that all our concerns would be dealt with. Matt has been excellent in all our communications and showed an amazing professionalism. Highly recommended if someone is looking for attention to detail!

Excellent experience - so pleased to see Lester back and in place at the Berkhamsted store. Everything regarding the job - despite challenges I presented with timing and product - was executed with professionalism, efficiency and enthusiasm. Nothing was too much trouble. I am over the moon with the results and would not hesitate to use this company again.