2mandispatch Avis 

Great service from Adi and Josh. Kept me informed on arrival and delivered a great service taking all rubbish away. Friendly and courteous.

Adi and Josh were a little late but the weather was awful and they kept me up to date.
Both were respectful and polite.
They delivered a sofa and took care when going over my pale carpet taking off their shoes.

I received an automated email at 8.30pm yesterday informing me they would deliver my mattress today. My email reply triggered another automated email. It's impossible to get hold of them today (Saturday) as the only phone no. is the office landline which has a message saying the office is closed. They did not give me a time-slot for delivery. I changed my plans and have been waiting in all day. I called the mattress company but they said they couldn't do anything because they don't have a mobile no. for 2mandispatch either. Now finally, at 17.35 my mattress has been delivered. Terrible and unprofessional service, to be avoided.

Thank you so much Adi and Josh. I ordered a large teak root table and glass top. It was like the worlds strongest men. Arrived in perfect condition and because I have a disability they totally set it up for me. We need mire people like them, so kind amd professional. Can't thank you enough.

Good communication and updates re delivery. Adi and Josh were very friendly and provided a professional service. Thank you

Arrived at time stated - very polite and helpful guys called Ady and Josh would recommend this Company.

It seems as if the company relies on Automated comms, i.e. computer-generated TEXTS and EMAILS, rather than human-to-human dialogue - which is less than successful in the complex world of Logistics - 'sniffy' email claiming "we tried to contact u.. pls call back to confirm.." time&date identical to 'sniffy' text... yet, oddly, no missed call. Even when correct contact details were confirmed, automated-comms continued. Have now cancelled order, and advised retail-company to review their choices/options for delivery - basic shipping shouldn't & needn't be this hard!

Aidy & Josh have now done 3 deliveries/pick-ups for us. In our experience they have communicated well and informed us of estimated time of delivery in advance. Following this they have on all 3 occasions been on time. Very helpful. Would recommend.

Terrible Service!!

Collection for our mattress from Nectar sleep was arranged by them. They contacted me twice in one day confirming a collection date, which I responded to within 2 minutes each time. They then called me on the day of collection saying it would now be a different day, and tried to tell me it was my fault for not confirming fast enough!! After i already moved our king size mattress into the kitchen to make it easier for the collection, and now have nowhere to put it.
Terrible service, the phone operators are also extremely rude and unprofessional. Avoid at all costs!!

Company text at 01:30am stating they couldn’t deliver due to broken down vehicle. No apology. When I called back to rearrange a new delivery, I was hung up on. I was told the order didn’t exist. I was spoken over and the person was nothing short of rude. I persevered to rearrange the delivery, was spoken to in an obscene way, told they wouldn’t / couldn’t tell me what date, nevermind a delivery slot window, then slapped with a spiel and the phone slammed on me. Hung up on again. These people are a delivery firm. To ANY companies considering using these people - DONT. They will bring your brand and firm into disrepute. They would rather customers cancel their orders than bother answering a telephone call, let alone deliver professionalism.

Excellent communication all day, Adi & Josh really couldn't have been more helpful

Thank you very much

We agreed they would deliver our sofa in the afternoon. They then unilaterally decide that they will deliver it in the morning, but only inform us at 5:30pm the day before. Calling back or leaving messages to tell them this won't work for us gets no response and sure enough they turned up at 7am the next day and left it outside. Try to complain and they cut you off and hang up on you.

Adi and son were excellent. Friendly and on time.

delivery was 45 minutes outside of delivery window, one of the items was missing and I am pretty sure delivery men smelled of weed. avoid.

Great experience. Was given a time slot. Keith and his colleague kindly delivered the sideboard into the room and were very helpful. Thanks again!

Just had a delivery at ten past eight in the evening from two black gentlemen who could not have been more polite, thoroughly charming and helpful despite being very tired. If I could give them six stars, I would.

Terrible company - waited in for delivery day, they didn't bother turning up. No call to inform us, nothing. Broken promises and unreturned calls. Late on the second delivery day attempt as well with no communication again. A couple of amateurs - avoid at all costs.

Appalling. Delivery men didn’t want to take item out of van as one said they would not carry it as it would hurt his back. Left (and damaged) item in a communal hallway without permission and left lots of mess.

I eventually got delivery booked for a replacement part originally ordered from The Futon Company for Friday 7am-10am (which was extremely hard work after dealing with the same person on the phone for 4 days and repeatedly having to explain I’m not home until Thursday as he continued to book delivery for Tuesday and Wednesday).
He told me I was the first stop on Friday so delivery would be just after 7am.
10am passed, I called explained he told me it would be around 7am so I’m a bit concerned as I’ve heard nothing, gave my postcode and was hung up on immediately and now my calls are being rejected!
Shocking company would not recommend, I’ve called the store I ordered from and left it with them to deal with.

1st delivery cancelled at last minute. Rescheduled for 2 days later and arrived on time and in good order. Delivery lads were pleasant enough, delivered to my garden as requested and waited for me to check that the items were OK. All in all, no complaints apart from cancellation of 1st delivery.