360onlineprint 

I paid over a month ago and still in production. . I ordered the same thing from Vista.co.uk and was delivered within 5 days. Please avoid them. They won't even offer a refund. And you get automated emails. No way to phone them. They are only interested in the money you pay. Very bad services. I don't even need my flyer anymore as the promotion day is nearly over.Those giving them good reviews work for them. they now want to change the company name to hide the bad reviews.

I ordered two products, only one was sent to me. The shipment was not delivered on time, communicates with you automat. Unable to contact by phone. They send wrong route numbers to a package

I read the reviews AFTER i placed the order and was horrified. HOWEVER, there was nothing at all to worry about. My order arrived today earlier than expected, packed well and of decent quality. Also the communications with customer services, were prompt and efficient. All in all a very happy customer, will definitely use again

I love the people at 360onlineprint I had no problems with them my product don't take long my cards are so nice thank you so very much mytime02

If I could give less than 1 star I would .worst customer care department to deal with I have ever come across .after sending photos of the state the cards were received ..they were packaged tightly and I'd imagine this was straight from printing because they were all stuck together and when separated damaged .after advising them of this they tried to ask was it down to the parcel delivery service . .dpd
.they also asked if I had a photo of the packaging before it was opened ?why would I have that ..anyway I've cut my losses and thrown out the whole order and will never place an order again or reccomend that anyone else does ..extremely bad service over all .I will be highlighting this on all social media platforms ...waste of money and time ..

Following on ..they contacted me by phone and advised they would reprint and send a new order and the delivery date was to be 28.11.19 and here I am 03.12.18 still no order ...have emailed them honestly guys do not use. They are trading under the name Bisay now .

I ordered from 360onlinep. because they would delivery it within the date I needed it. After 5 days (!) overdue, the day I really needed the product, I finally got an email saying I have now received my package. But no package was delivered!

I needed to contact them to find out where the package actually was. And here is the second fail. They can not be reached by phone!

The next day I managed to get hold of them through facebook messages on their page, where they finally gave me the package tracking number. Only to find out that the package was still in customs at the airport! Even though they sent an email the day before saying I have received it! Strike three.

I demanded to get a refund because it was now to late and the package was useless. The only compensation I got was more credits on my 360online balance account. That is a spit in the customers face! First they fail to deliver what I paid for, then encourage me to buy more of their products! F*** you very much.

This company does seem a bit dodgy... but continue reading...

I ordered online with the deal of £5 for 500 business cards. I ended up paying £2 more as I wanted double sided colour print then vat on top of that.
I also paid about £10 for the fastest shipping as I need them for this weekend and they actually did arrive on the set deadline day!

I didnt check the reviews before I ordered and if I had, I wouldn't have ordered them.
After receiving an email from 360onlineprint at 10pm last night about their delivery being 'available for delivery' by the carrier and to report any damage problems straight away to the carrier, and having no tracking number , I thought it sounded dodgy and looked up reviews then became worried that I would never receive my order. When they arrived today, I checked them in front of the TNT delivery man and he said I wouldn't be able to tell him anything about problems and he was confused, making me think this company just wants to pass any blame.

Despite the dodgy flags and reviews, I did receive my business cards (I haven't counted them exactly) and they came exactly as I designed, centred and cut straight ! I feel lucky that I had a good experience after reading all the bad reviews.

Im writing this review for people who may have read all the bad reviews after ordering and are worried that you may never receive your items, as I was this person last night and mine turned out nice and came when supposed to. 😊

When I ordered, I had not seen the trustpilot page, and their page crashed, paypal had taken the money out, but the order had not gone on their system. I thought it was a scam, they contacted me to say that the money was in my account with them, so there was no need to refund, and I just needed to place the order again, which was in my basket (why they could not have done this in the first place still puzzles me). Today my cards arrived, a week after ordering and they are great, good print quality, good card quality. I will use them again, but I think they need to smarten up their customer services, as a Spanish company, their grasp on English leaves a little to be desired. I have only given them 4 stars, due to the mess up at the start. Some people have commented on the fact that their postage is expensive ontop of a really cheap deal. Here is the thing postage on my cards (1,000) varied between £11 and £4 the difference was the handling time. So if you are not in a hurry choose the lowest amount. There is no catch with the postage, of course the dearest is the one that is highlighted when you get to the screen, but just change it for a cheaper option.

Tried to order business cards last week. The website crashed on the final page every time. I gave up after the fourth attempt. However, I was charged for every transaction, totalling £119.11.

I contacted them via email and they said that they would get back to me. They didn't. I contacted them via facebook messenger, asking them to call me. They said they would call, but didn't.

I am currently out of pocket and they seem completely uninterested in resolving the issue. It pains me to even give them one star for this review.

Ordered visitecards, received them in time but the delivery was incomplete, about 200 cards missing, package was a total chaos and not even closed as it should, no tape on the board to keep the box together and some parts of the box sides were missing.
2 weeks of mailing only resulted in messages that my pictures were of poor quality, although i made them with a high resolution camera that i also use for my other graphic work.
I never order from them again! Terrible service and they keep on asking for pictures.

Ik heb visitekaartjes besteld en voor een snelle levering gekozen, met daarbij natuurlijk hogere kosten. Mijn geld is afgeschreven, maar ik heb nooit een bevestiging ontvangen en ook niet mijn producten. Meteen gemaild, maar helaas reageren ze niet meer en ik kan ze ook niet bellen. Had ik maar eerst gekeken naar alle slechte reviews hier. Als je dit leest, niet van hen iets bestellen. Een grote scam!!!

You can read the full story from my previous review when an order didn't arrive though I was told it had been delivered! Numerous emails and then this public forum and 360online print then responded! 2nd time lucky? Nice colour 2 fold brochure arrived today, as per date given, and by GLS delivery van. Shame I can't give a higher rate as the experience was very stressful. Thank you 360online for being true to your offer and redoing the order and for it's tracking delivery this time:) Hope to see your service get consistently higher stars as my brochures are lovely.

made a small order and now im forever being JUNK MAILED!! I have asked 3 times for them to stop, but communicating with this company is impossible (anyone even seen an email/telephone number?!) avoid this company.

I would not trust this company. They ran an advert on Facebook about a pack of business cards for £4.99. I asked how much postage was but they did not answer.

They said I would have to go through the process of selecting a card before I found out how much postage was. Someone else answered on FB that it was about five pounds.

I didn't need business cards but for that price a pack with my name and email address would be worth buying.

I chose a simple design and went to the checkout. At checkout the cards were, as advertised, £4.99 (+ VAT) and the postage was offered at a 'discount' from just under £11 to £4.55 for delivery in about a week. I thought wow, with that discount I'll take that offer.

Unfortunately I got completely bamboozled by their wording about the 'discount' and kept expecting it to be deducted from the price before I checked out.

I chose to pay with PayPal and logged in to PayPal, chose my payment method and was expecting to see a final confirmation page with the discounted total but no, the payment was processed and it was not discounted at all.

I was confused by their cleverly wording about everything. They take the full amount and put the 'discount' in the customer's 'client account' - I guess o it would be applied to a future purchase. Something like that.

No way will I be buying from them again!

It's a clever little trick of confusing wording.

Anyway, I commented on their Facebook post (the one they'd used as an advert earlier) and gave them my feedback there. Soon afterwards I was shocked to find that, rather than engage with me in any way, instead they deleted the post and blocked me from their page.

How professional.

So pleased I screen-grabbed the comments before they did that.

Awful service both before and after printing. Basic layout errors in design of a leaflet including simple spelling mistakes. Despite numerous phone calls and emails pointing out these errors it took over 2 months to get the design finalised and then when it arrived it was still wrong! The paper quality was shockingly poor. I cannot use the leaflets as they are so unprofessional and despite asking for them to be reprinted or alternatively a full refund no response has been received. Do not use them go to a local printer where you can see the final product.

I honestly thought I’d been scammed! However, I finally received the parcel from 360 online print and the quality And price was great and I really like the product. However the carrier parcel force were not helpful in the delivery process. This wasn’t 360onlineprint’s problem but I did pay a lot for the postage so I probably won’t be purchasing again.

Do not order from them!! they didnt send my order, i asked for my refund they are now ignoring me..

I received an order a month ago with just a single item of everything I had bought. They had lost the second box so I wait an other month. I have just received the box I have been waiting for two months. One of the items I paid is still missing: the 8.5''x11 '' posters. Business cards were poorly printed and not centered. The package was wrapped in shoe paper and left at my door under rain. $ 130 wasted ... never again.

poor quality 4000 leaflets, all unusable and no one is replying to my emails. There is no contact number to call either

AVOID AT ALL COSTS!
not only have products turned up damaged TWICE I paid for delivery to arrive BY A CERTAIN DATE and they turned up 3 days after the date I paid for, there's no point in contacting customer services they take an age to get back to you and tell you some rubbish about it being handed to the relevant department and you wait ages for some half arsed excuse, I would suggest using hello print instead a much better quality of customer care and they help you as much as they can.
I WANT MY MONEY BACK FROM THEESE SCAMMERS! DO NOT USE 360 ONLINE PRINT