360onlineprint 

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Horrible customer service! Sent paper stickers instead of the gloss I ordered and they are falling part. Their solution is to credit what I spent on delivery for another order! $6! I ordered 2000 stic... Voir plus

Noté 1 sur 5 étoiles

Terrible customer service. Ordered flyers at their fastest shipping option, promised to arrive 5/5. The flyers are time sensitive and nowhere to be found at this point (5/9). By the time we receive th... Voir plus

Noté 1 sur 5 étoiles

I waited like 3 months to get my flyers then one day it said delivered. I checked my cameras and didn't get any mail that day. So I went to the post office and they said that tracking # is someone els... Voir plus

Noté 1 sur 5 étoiles

The worst company I have ever done business with. Twice this year I placed orders that were never delivered, with zero communication, until I reached out to them to inquire of my non delivered ord... Voir plus

À propos de l'entreprise

  1. Agence de presse et de marketing

Informations provenant de diverses sources externes

360onlineprint has more than 400 customized products for your business. Printing at the best price, great quality and fast delivery. Order your products now!


Coordonnées de contact

Tous les avis

(228)

0 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Still waiting on my full refund from…

Still waiting on my full refund from these scammers. They said they would call me back and have not nor refunded me. Stay away from this company as their products are rubbish quality. In the end, I picked up my business cards from the post office that looked like they had been cut by a blind person. Every card was cut slanted. STAY AWAY FROM THESE GUYS.

28 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Carlos,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

VERGOGNOSI

sono in produzione di 4 prodotti, ho sbagliato ad inserire un prodotto r e sto cercando di contattare l'assistenza per far modificare l'ordine,
sono scomparsi!. cerco di contattare tramite facebook, e mail, messaggi interni, ma nulla!!!!

leggendo altre recensioni ho gia capito tutto...

VERGOGNOSI

25 octobre 2019
Avis spontané
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Réponse de 360onlineprint

Buongiorno Marco,

Ci scusiamo in anticipo per eventuali inconvenienti derivanti dalla sua esperienza sul nostro sito web e la ringraziamo per il feedback. Abbiamo registrato quanto sopra nel nostro database e lo analizzeremo a fondo per migliorare i nostri servizi. Contatti il nostro servizio clienti per risolvere il problema il prima possibile. Se dovesse aver bisogno di ulteriore assistenza, non esiti a contattarci.

Saluti,
360onlineprint

Noté 1 sur 5 étoiles

Extremely disappointed with the service…

Extremely disappointed with the service from this company!!!!! Placed an order paid almost £15 for faster delivery as I needed the products for an event which needs to be promoted and now they’re telling me I won’t receive this order until Monday due to a technical problem with one of my files and that even at that it’s not a guarantee that I’ll get it by then?!?!. I will have no time to get the flyers and promotion out for my event. This is causing me nothing but stress and worry wish I just ordered from vistaprint!

24 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Lisa,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

Off centre business cards and poor…

Off centre business cards and poor quality. Only half of goods ordered were received. Still haven’t had refund. They asked for pictures of poor quality items which I sent but they then said that the pictures weren’t a good enough quality (they were taken with a quality iPhone camera!).
Poor response, poor quality and very poor service!

21 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Emma,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 5 sur 5 étoiles

Excellent! Very happy.

I was initially extremely disappointed & frustrated with this company due to my order being late and a lack of communication. However, following intervention by one of their staff my order was sorted out and TNT have just delivered it to me, completed. I opened the box with trepidation but, I have to say, I am delighted.
This business have some bad reviews and that is a shame because their products are excellent. I had made some label stickers and swing tags and they are excellent.
As the initial problems with my order have been resolved & I’ve now received it, it’s only fair I should amend my initial review of this company. I am very impressed with the products I have now received so I will be ordering more from items.
It’s possible this company had a few teething problems initially hence some negative reviews about them, but, now they have dealt with this I can thoroughly recommend them.
I am very pleased with my items. Thank you.

19 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Karis,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

NO DELIVERY!!!!

I put an order in 10 days ago and i should have had my delivery today, unfortunately it has not turned up and there is no tracking the order. I emailed and received an automated response. I will not be using this company again!!!!

18 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Darren,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 5 sur 5 étoiles

I never usually write reviews about…5****

I never usually write reviews about felt I should for this. I came on here and was put off from ordering from this company due to the horrendous reviews. But they were miles cheaper than anyone else and I was in no particular hurry to get the business cards. To my surprise they turned up 3 days later and look great. I went for the most expensive about quickest postage which was 3 days. It cost an extra £7 or so compared to t1he cheapest postage option.

Couldn't have rated them any higher.

Conclusion: Buy the most expensive postage option so your higher priority to be printed.

5*****

18 octobre 2019
Avis spontané
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Réponse de 360onlineprint

Hello Mr. Dan,

Thanks in advance for your preference and your feedback, it is essential for our team.
We are at your disposal for any additional contact or question regarding our services.

Best regards,
360Onlineprint

Noté 1 sur 5 étoiles

I have been waiting for about 5 weeks…

I have been waiting for about 5 weeks for my business cards and just keep getting an auto response. I have cancelled the order and still keep getting an auto response. I don't know when I will get my money back. I would never use the company Again and could not recommend it to anyone.

17 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Andy,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

I received a package from this company that was empty

I received a package from this company yesterday I took the delivery it was in a cardboard tube. I have a baby and was in a hurry to get to him as he was crying. Once I had received t he package I opened one end of the tube and discovered it was empty the over end of the tube had no cover so I could see through the tube I’m guessing in transit it came apart and all contents were lost the only way I knew it was from this company was by tracking the order.

I got in touch with the company and asked if they could resend the order as I haven’t received anything but an empty package they have refused to do this instead they have credited my account with less then what was paid and if I order again I’ll end up paying more money which is not fair as this is not my fault. They have since sent me a generic email stating I should have checked the package before accepting delivery well in 2019 I’ve never had to check because the package is empty you trust that you will receive a package with something inside I can not put into words my disappointment with this company I will never use them again

17 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Antonia,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

Where is our delivery?

Our order would be delivered today. But we didn’t received it. We were supposed to hand out the flyers tonight. If they are not delivered before tonight, the company will have to pay for this. We also paid for delivery today so they can pay it back. Also we will claim the full amount of our order back.

16 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Berre,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

I orded my menu cards online for €60…

I orded my menu cards online for €60 about a month ago for my wedding. While the money was taking of my bankaccount, they didnt send me any confirmation, after a week i start wondering why and i take a look in my mailbox and my account. I saw the order was never placed but the money was taken.
I live in the Netherlands so I only could speak to anyone trough email or facebook.
The email they ignored, they started a conversation with me on facebook after my multiple messages. I did send my bank account and the provement of payment and everytime they tell me to analyze the issue. It has been 2 weeks now when they said and confirmed that they will sent me the money back. Today i got a response that “there are intern situations”.
First of all this company causes me a lot of stress during my wedding week. I needed last minute to run and fix my menu cards.
Second of all the communication is zero.
And last but not least is the fact that Im now waiting for my money longer than a month. Its a shame just because i had so much trust in this company.

16 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Dear customer,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 3 sur 5 étoiles

My business cards arrived only 1 day late

After I ordered my new business cards,500 for £20.30. I later found the reviews and was shocked to say the least. But I've got to say my cards arrived 1 day late. I had already logged a complaint, but fortunately they arrived the following day. The quality to be fair was really good, and for the price it was good. So for time scale and quality of the product I gave them 3 stars. The problem seems to be the product is dispatched from Portugal, so I would say try and give yourself some good notice when ordering. There is no phone number, so if they do read this, you guys need a customer service number, and or improve the auto-response email.

12 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Yorled,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

Again a -1 * review

Again a -1 * review, this company have cancelled my order and said they will process a refund nearly 5 weeks on no refund. I am so up set about this £30 of my money :(

12 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Emma,

We apologize in advance for any inconvenience that may have resulted from your experience on our website and thank you for your feedback.
We have recorded the above in our database and we will thoroughly analyze it in order to improve our services. Please contact our Customer Support so that we can resolve this matter as soon as possible. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
360Onlineprint

Noté 1 sur 5 étoiles

I should say minus ZERO star

I should say minus ZERO star, there is no facility available to indicate as Zero.

Hi
I ordered for a simple logo, since the 5 October 2019, it is guaranteed in their website, stating:
‘’We create your Logo prepared by a Professional Designer
Made within 24 hours, we present 3 different proposals, Copyright is yours.’’

I am still waiting for them to provide a logo waiting, it is almost one week. I remind the job should have been done within 24 hours. It is now 144 hours lapsed.

Each time I email them, only reply I receive from them is an Automated Reply stating:

Hello dear customer,
We appreciate your contact, and report that it has been registered with the CASE-00506198.

Your question has been addressed and we will answer to your request within 1 business day.
Best Regards,
360onlineprint

There is no telephone contact for 360onlineprint, there is no dedicated customer services email available, you do not know where they are based, one of the worst online companies I have ever experienced.

My advice is DO NOT use this company, low priced offers may temp you to use them, but please to do not use this company, pay a little more to a company whom you can directly speak to resolve your issues. NOT WITH 360onlineprint,

I am sure all the reviews speak for itself.

F.R

10 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Faz Razeen,

The logo service that you requested is waiting for your approval since the 5th of October as said to before by our support team.

It seems like you had some trouble logging in our account in order to consider the 3 proposals presented by our design team, please proceed with the following steps:

To recover your password just follow the steps:

Go to https://www.360onlineprint.co.ukAccount/RecoverPassword;
Fill in your registration email;
Click on "Confirm";

You will receive an e-mail with which you can update your password. If you don't please check the email in your mailbox, we suggest you also confirm it in the SPAM box.

We've asked one of our customer support manager to contact you tomorow morning in order to clarify this issue.

Best Regards,

360Onlineprint

Noté 1 sur 5 étoiles

Unfortunately can't give no stars

Unfortunately can't give no stars
5 weeks since I ordered business cards
5 weeks since I paid them
At least 15 emails
4 face book messages
2 phone calls from them to apologise
Still nothing
You have been warned
DO NOT USE THIS COMPANY
they are a shambles and utterly disgraceful.
Those who gave excellent rating must be in the minority of lucky ones or they are employees of the company.
I repeat
UTTER SHAMBLES
have asked for money back and all I get it has been passed to relevent department.
Still nothing.

8 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Dean,

We´ve tried to call you without success, please check your inbox, we have done all possible to solve your problem.

The excellent rates that we have are due to the fact that we trully believe and try everthing in our reach to make our customer happy but sometimes things go wrong, we are sorry for the error in the design files that led to this situation

We´ve answered all your questions and tried to help, we inform again as well that the refund is already done.

Best Regards

360onlineprint

Noté 1 sur 5 étoiles

STILL NO RESPONSE WHERES OUR PRODUCTS…

STILL NO RESPONSE WHERES OUR PRODUCTS OR REFUND????

7 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello,

We´re terrible sorry for your feedback, at this time we've acknowledge that you received a phone call 30minutes ago from one of our customer´s manager to handle this complaint.

We are at your disposal for any additional contact or question.

Best regards,

360onlineprint

Noté 1 sur 5 étoiles

They ship my dirty,damage,dusty…

They ship my dirty,damage,dusty product.Avoid do not buy from them!!!. Zero stars! way belwo zero!

6 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello,

We´re sorry for your feedback and less positive experience on our site.

We have registered this complaint and we will perform the proper analysis in order to improve our services, we kindly ask you to contact our customer support so that we can solve this issue as soon as possible.

We are at your disposal for any additional contact or question.

Best regards,

360onlineprint

Noté 3 sur 5 étoiles

A week late with dispatching!!

A week late with dispatching my business cards, but actually good quality and good value, was quite pleased in the end. 2000 Cards for £17.35. Perhaps they are slowly getting their act together!

4 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Gavin,

Thanks in advance for your preference and your feedback, it is essential for our team.
We are at your disposal for any additional contact or question regarding our services.

Best regards,
360Onlineprint

Noté 4 sur 5 étoiles

The product arrive on time as promise

The product arrive on time as promise, great price for the order and the quality is good, only reason I didn't give 5 starts is because the leaflets are not packed properly for shipping and few of them the orders are knocked. Thou, overall I am happy with the service for the price.

3 octobre 2019
Avis spontané
Logo de 360onlineprint

Réponse de 360onlineprint

Hello Jack,

Thanks in advance for your preference and your feedback, it is essential for our team.
We are at your disposal for any additional contact or question regarding our services.

Best regards,
360Onlineprint

Noté 1 sur 5 étoiles

Ubrugelige visitkort

Ubrugelige visitkort
Bestilte 1000 visitkort, og fik dem leveret til tiden. De var fuldstændigt ubrugelige, da de alle var klippet helt skævt. Teksten stod derfor også helt skævt på kortet. Jeg har klaget, rykket og sendt billeder, men intet hørt fra dem, selvom det nu snart er en måned siden. Jeg kan kun anbefale at købe visitkort andre steder!

2 octobre 2019
Avis spontané
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Réponse de 360onlineprint

Kære kunde,

Vi undskylder på forhånd for ulejligheden, der måtte være resultatet af din oplevelse på vores websted, og tak for din feedback.
Vi har registreret ovenstående i vores database, og vi vil grundigt analysere det for at forbedre vores tjenester. Kontakt vores kundesupport, så vi kan løse dette spørgsmål så hurtigt som muligt. Hvis du har brug for yderligere hjælp, tøv ikke med at kontakte os.

Med venlig hilsen,
360onlineprint

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