360onlineprint 

Having not read any reviews before ordering from 360 online print, when I did read them I didn't hold out much hope of 1. Receiving my order at all or 2. Receiving anything of any quality. In fact I would have cancelled my order if I was able to. Anyway - my order DID arrive on the day specified AND the business cards I ordered are brilliant for the price I paid! They came packed well and were not damaged. Two emails I sent between ordering and receiving them were answered fairly promptly. All in all I'm happy with my purchase and the service received.

Ordered business cards and they came badly packed in a cardboard box bouncing around inside the box. The box was dirty and had been through bad handling.
Around one quarter of the cards had a line across the top where they were wrongly cropped.
I took photos and filed a complaint.
They answered saying that due to automisation of printing and low competitive pricing that was how it was. This is not accpetable. Automisation does not have to mean poor quality. I would rather pay more and get a better quality product. This company does not deserve to stay in business with such an attitude to customer care.

In reply to the response from 360onlineprint, I have already contacted customer support and it was they who sent me an email saying that is how it is with automisation. What is the point in contacting them again. It is the Norwegian site.

I really wish there was a 0!!

I ordered some price lists for an event last weekend and they came- great! But not on time. But the box they were in was smashed, the flyers had no plastic or any protection, just thrown into this massive box, and around 1/3 of them were screwed up.
The website is so hard to use with regards to the design tool.
The image is blurry even though I paid for someone to check it would look ok. I’ve tried getting hold of them but they have NO phone number (Scammy much..) and they won’t reply to my email.
They only really seem to respond the exact same thing on here too so you clearly won’t get anywhere. Overall a bad company and they need to quit whilst they’re ahead.

The price and quality of the printing were great! Ordered twice the number of two sizes of flyers here for almost 1/2 of the cost elsewhere. Didn't request bundling. Emailed them twice and received timely replies. Order was shipped on the day I was supposed to receive it. Large and small unbundled items swished together in a huge box. A couple were a little bent at corners. However, on the whole, the flyers were well-printed and in good shape. Will order from here again, though next time I'll request bundling. Would recommend this site, but order well in advance of when you need the product to ensure timely delivery, and spring for the bundling. I did notice a slight color difference between the two sizes but this didn't affect my opinion of them. I am annoyed slightly that they are so secretive about their location. Even the address on the UPS box was a UPS shipping center address in TX. Tried to leave this review on their site with photo but it would not take it.

Delivery was a day late, meaning the printing missed our event. And, because there was zero communication and we couldn't contact them to find out what was happening, we had to pay for a printer in London to make urgent replacements very quickly (which was expensive).

However, a few days after I complained on their ticket system I got a phone call from a nice lady called Marie who was very apologetic and offered either 1.5x the amount we paid as credit in their store, or a refund. We went for the refund.

The quality of the printing was good.

If the delivery had been on time, or they sent out tracking information, or at least they had a phone number to call they would be a good company. Please change these things 360OnlinePrint!

Delivery dates don't seem to matter to 360 onlineprint!
When you contact them regarding missing items, they instruct you to contact the logistics company dealing. Well no, my contract is with you and if you cared about the customer then you would investigate and report back with an update after you have gathered further information from your appointed logistics company. The products that I have received aren't as good as others providers and therefore I won't be using again. Proceed with caution

***DO NOT ORDER FROM THIS COMPANY - YOU WILL GET VERY BAD SERVICE AND AMAZINGLY BAD PRINTING!! ***
Wow, just WOW! I can't remember ever having so bad an experience with a company. I've never left a 1-star review for anything, with these guys I'm not even happy I have to give them 1, 0 would be better.
Paid extra for 2-day printing and priority service, items arrived 5 days after I ordered, and the quality - oh man if I could attach pictures to this post I would. It's incredible how this is so bad, I've honestly never seen such bad work. To say I'm furious would be a massive understatement. The support email is hopeless, the best I've got from them is a small credit to be used on their own site - useless to me as I'm never going to use them again. Now lost a full week of promo, and out of pocket for what I paid. Also, I now have to order from my usual place, and pay for priority again to try and salvage what I can.
****AVOID - YOU HAVE BEEN WARNED****

AVOID LIKE THE PLAGUE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I think this company is actually a scam, twenty days later I am still waiting for my business cards, a full two weeks after the latest possible delivery date they specified. No customer service bar an automated email reply to say "our logistics department is contacting the courier and as soon as we have any news, you will be contacted." AAAGH!!

This company completely ruined my dad’s surprise 60th birthday party. We have had the party planned for months and it is due to happen this Saturday...We ordered personalised beer mats from them as we thought it would be a nice touch. We made sure we did everything in my name and from my bank account so he didn’t suspect anything. The parcel arrived at the house this morning and the company DID NOT PUT MY NAME ON THE PARCEL!!! The parcel was addressed to nobody...just the house address on the front. My dad was the only person in the house when it got delivered and because there wasn’t a name on it he opened the parcel and saw the personalised beer mats for his SURPRISE party. So not only is the quality of the beer mats terrible...but you’ve also ruined a surprise party we had planned for months. I’ve also sent an email of complaint since I can’t find a contact number to speak to anyone directly...but no one has responded. Thanks for nothing.

THIS IS THE WORST COMPANY ONLINE TO ODER FROM SUCH DISGUARD AND DISRESPECT FOR YOU AND ANYTHING YOU ORDER FROM THEM IHAVE PICTURES WHERE THEY PACK YOUR ORDER IN A BOX WITH NO WRAPRAPING JUST FLOATING AROUND AND THEN LIE AND SAY EVERYTHING SHIPPED WHEN IT'S OBVIOUS THAT EVERYTHING IS NOT THERE LET'S SEE 2000 FLYERS, 1000 BUSINESS CARDS WELL THERE'S FLYERS NO BUSINESS CARDS THROUGH AND IF YOU WOULD LIKE TO VERIFY THERE IS A PICTURE POSTED ON MY FACEBOOK PLEASE FEEL FREE TO GO SEE I HAVE NO REASON TO LIE RESTORATION CREDIT SOLUTIONS IS MY BUSINESS PAGE.

Just received my VERY LAST DELIVERY I WILL EVER RECEIVE AND ADVICE ANYONE ELSE TO NEVER ORDER FROM THIS COMPANY THIS ORDER ALL STARTED BACK IN JULY OF 2019 AND I PRAY SOMEONE CAN LEARN FROM THIS
BEWARE:
The order was not the complete order I placed an order for business cards and flyers I DID NOT RECEIVE MY BUSINESS CARDS, the flyers we're shipped loose in the box as pictured and there was no other package PLEASE ADVISE on BUSINESS CARDS

Diana Jones
Restoration Credit Solutions

Received my order I noticed them my order was not complete of course you get these bull can messages I'm telling you stay clear of this company
On Wed, Sep 25, 2019 at 12:45 PM 360onlineprint wrote

Didn’t think for one minute the order would arrive on time but .....They Did! Fast service but the downside was the packaging was terrible and a fair few hundred leaflets were damaged. Print quality was ok considering the price of £60 for 5000 a5 leaflets but if your looking for something a bit nicer to hand out then pick a paper and finish

I think the company needs to inform customers that they are in fact based in Portugal and they definitely need to step up their customer services department as conversing via email every 24hrs is a bit dated in this day an age

CANNOT DELIVER WHAT THEY CHARGE FOR

I ordered prints from their shop and paid extra for fast shipping.
My order was supposed to be delivered tomorrow, but since I have yet not heard anything from them in regard to the shipment I emailed them to check the status of the delivery.

It turns out that my order is delayed....(!!!)
They can however not even give me a new date of expected shipment/delivery. As compensation, they said that they will refund my shipping cost to be used towards any onwards purchase.

REALLY?! Why would I purchase anything more from them if they cannot;
1.deliver on time
2. inform me that my order is delayed
3. not even inform me about when I can expect to receive my parcel?

TERRIBLE CUSTOMER SERVICE!
Will I ever see my parcel? I do wonder....

Terrible company, I ordered 4000 leaflets they should have arrived 20/09 then received a email saying 24/09 it's now 25/09 and today received a email saying they'd been dispatched at 8am as my tracking number wasn't working i called parcel force for a update for them to tell me my order isn't in the country, I'm baffled by this and have no idea where they are or when they'll be arriving, I'm getting no response from the company just automated emails.

I ordered my Business cards & flyers from this company & I wish I'd checked here first.
Order hasn't arrived. I have opened disputes in paypal & if they don't refund me then I will go via my bank to obtain my money back so I can use a TRUSTED company like VistaPrint.
NEVER EVER USE THIS COMPANY!
They are quick to take your money but DON'T deliver the goods.

We have FINALLY received all of our order. Almost 2 weeks later than the delivery date. But It turns out, this wasn't even the biggest issue once we received everything. Packaging was very poor, part of the products were damaged (bent) and we didn't notice at first but the printing quality is HORRIBLE. The stickers had maybe 20 or so that seemed okay enough, but then the remaining had a pink ink mark on every single one, same spot. and the business cards at first I thought they were fine too, There was a small black streak going from the top corner to the bottom corner but it was small enough I was willing to ignore, until I started handing them out and found out the bulk of them were discolored on the back... A completely different color than the one in the file. And I know it wasn't my files on any of these because there were a few that were correct. The stamp was last to come, and its basically garbage. The cut is not deep enough so it doesn't stamp properly. We even went back out an purchased the most expensive ink-pad at the store thinking maybe it was us. but again. nope... it was their poor quality. We literally have to stamp 5-10 times to get one that is slightly acceptable. This is the first experience I have had with this company and if first impressions are anything to go on, They have failed miserably. I am left with mostly unusable promotion materials that I will refuse to give out because it makes my business look bad. The one thing that did turn out okay was the vinyl banner... This was a very large order (for my small business) and It truly was a waste of time and money.

NEVER USE THIS COMPANY - you will see from my earlier review that they managed to send 2,000 leaflets with the reverse upside down. They also sent a jiffy bag (!!) containing A4 posters, which were dented because the package was not reinforced in any way.

They agreed to reprint the fliers AND THEY ARRIVED ALSO UPSIDE DOWN ON THE REVERSE, exactly the same error! What ARE they on?

These people do not seem interested in the quality of support and pay no attention to packaging or quality of their product.
If you order anything from them, you are risking a lot.

This is NOT a reliable company. I paid extra £10 to have a business card delivered with a week, it was 3 days late. Very poor customer service, that communicated in barely understandable English. BTW, its NOT based in the UK, its a Portuguese company.

AVOID THE CAR MAGNETS!!!!!!!
Ordered two large magnets for the car, within the first 5 minutes of it being on the car it blew off. Luckily someone rang the number on the magnet and we got it back. We put the magnet back on, same thing happened again, only this time we can't find it!

I find customer service USELESS!
AND WILL NOT USE THEM AGAIN!

Poor poor quality, Avoid and don't waste your money!

We ordered several sets of business cards. They took our money with no problem. The day before delivery was expected we received an email stating they were have trouble with "partners" and delivery would be delayed. After several days we inquired for a new shipping date. Never got a response. 5 more days passed and asked for refund and again no response. I threatened C.C. action and even that did not work and still no reply, NONE. Finally had to process claim with our credit card company to get our money returned. Beware !