Natalie recently helped me with a parcel that went missing, she was so helpful and understanding, very prompt and resolved the issue immediately. Acre have been without doubt the best pharmacy I hav... Voir plus
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Lisez les avis des autres
Customer service is amazing 10 out of 10. I have been in contact by phone and email quite frequently. Abby & Beth have always been 100% - very knowledgeable, helpful and professional. Thank you
L'entreprise a répondu
I only use Acre as their prices are great and their customer service is excellent - you can always speak to one of their helpful team (you’re not on hold for ages or have a million options to navigate... Voir plus
L'entreprise a répondu
Amazing service. I’ve been using acre for over 3 years. Great next day delivery and alway communicating if there is any issues. Had one this week and Nat was outstanding, managed to sort everything ou... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Coordonnées de contact
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Royaume-Uni
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,9
Excellent
619 avis
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Natalie recently helped me with a…
Natalie recently helped me with a parcel that went missing, she was so helpful and understanding, very prompt and resolved the issue immediately.
Acre have been without doubt the best pharmacy I have used for my clinic supplies.
Many thanks
14 avril 2026
Avis spontané
Beth at Acre Pharmacy has been…
Beth at Acre Pharmacy has been outstanding in every interaction and absolutely deserves a 5‑star review. Her communication is always clear, proactive and friendly, turning complex prescription and delivery issues into something straightforward and stress‑free.
She consistently goes the extra mile: double‑checking addresses, adding detailed notes for the pharmacy, arranging replacements and collections promptly, and keeping me fully updated at every stage.
Beth pairs professionalism with genuine kindness and a strong patient‑first attitude, and I feel very fortunate to have her supporting my patients’ care.
8 avril 2026
Avis spontané
Natalie from Acre was so helpful!
Natalie from Acre was so helpful, I had issues with my order and she reached out to me to organise fixing this. Always so helpful and prompt with support!
7 avril 2026
Avis spontané
Very good service
31 mars 2026
Réponse : ACRE Pharmacy
Thank you for your kind words! We’re really pleased to hear that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again soon.
Customer service is amazing 10 out of…
Customer service is amazing 10 out of 10. I have been in contact by phone and email quite frequently. Abby & Beth have always been 100% - very knowledgeable, helpful and professional. Thank you
23 mars 2026
Réponse : ACRE Pharmacy
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you’ve had such a positive experience with our customer service team.
Our team will be especially pleased to know their knowledge, professionalism, and helpfulness made such a difference. We’ll be sure to pass on your kind words to them.
We truly appreciate you taking the time to share your experience, and we’re always here whenever you need us. Thank you again!
Wouldn’t use anywhere else!
I only use Acre as their prices are great and their customer service is excellent - you can always speak to one of their helpful team (you’re not on hold for ages or have a million options to navigate through) they are always happy to help and iron out any issues there and then. Delivery is always prompt too and on the odd occasion there is a delay they let you know.
22 mars 2026
Réponse : ACRE Pharmacy
Thank you for your fantastic feedback and for choosing Acre!
We’re delighted to hear that you value both our competitive pricing and the level of service our team provides. It’s great to know you’ve found us easy to contact and that our team has been able to resolve any issues quickly and efficiently—that’s exactly the experience we aim to deliver.
We’re also pleased that our delivery service has met your expectations and that our communication keeps you informed when needed.
We truly appreciate your continued support and look forward to serving you again soon!
Delighted to receive my order today
Delighted to receive my order today, beautifully packed with minimal waste and very environmentally friendly packaging.
Natalie at Acre was so helpful when I selected the incorrect delivery slot .. how refreshing !!
2 avril 2026
Avis spontané
Réponse : ACRE Pharmacy
Thank you so much for your lovely feedback!
We’re delighted to hear that your order arrived safely and that you appreciated our environmentally friendly, minimal packaging—it’s something we care deeply about.
Natalie will be especially pleased to know her help made a difference when sorting your delivery slot. We agree—great service should always feel refreshing!
Thank you again for taking the time to share your experience, and we look forward to serving you again soon.
Natalie was so helpful
Natalie was so helpful! Professional and effective! Great communication. Thanks so much.
31 mars 2026
Avis spontané
Réponse : ACRE Pharmacy
Thank you for your kind feedback!
We’re so pleased to hear that Natalie was able to assist you so effectively. Her professionalism and clear communication are exactly what we strive for, and we’ll be sure to pass on your lovely comments to her.
Thanks again for taking the time to share your experience—we really appreciate it!
Incredibly helpful and such speedy…
Incredibly helpful and such speedy responses to my queries. Thank you
31 mars 2026
Avis spontané
Réponse : ACRE Pharmacy
Thank you so much for your kind feedback! We're delighted to hear you found our team incredibly helpful and that your queries were answered quickly. We truly appreciate your support and are always here if you need anything.
Réponse : ACRE Pharmacy
Thank you for your lovely feedback! We're so pleased to hear you found the website easy to navigate and that our delivery service met your expectations. We really appreciate your support and look forward to serving you again soon.
Delivery was super super quick
26 mars 2026
Réponse : ACRE Pharmacy
Thank you for your feedback! We're so glad to hear you were impressed with how quick the delivery was. We really appreciate your support and hope to serve you again soon!
Great customer service- thanks!
27 mars 2026
Avis spontané
Réponse : ACRE Pharmacy
Thank you for your kind words! We're delighted to hear you had a great experience with our customer service. Your feedback means a lot to us, and we look forward to helping you again in the future.
Very helpful.
Natalie was extremely helpful in guiding me through the online ordering process. Much appreciated!
27 mars 2026
Avis spontané
Réponse : ACRE Pharmacy
Thank you for your wonderful feedback! We're so pleased to hear that Natalie was able to assist you and make the online ordering process smooth and easy. We'll be sure to pass along your kind words to her—she’ll be delighted! We really appreciate your support and hope to serve you again soon.
Réponse : ACRE Pharmacy
Thank you so much for your kind feedback! We're really glad to hear you were happy with the service and that the delivery was quick. We truly appreciate your support and look forward to serving you again soon.
What wonderfull staff you have
What wonderfull staff you have
I recently joined acre pharmacy
And had a few problems to work my way through the prescrpition process
Natalie was amazing she patiently talked me through the process
A credit to your company
25 mars 2026
Avis spontané
Réponse : ACRE Pharmacy
Thank you so much for your kind words and for choosing to join Acre Pharmacy! We’re delighted to hear that our team made a great impression and helped you feel supported. It’s especially wonderful to hear how Natalie guided you patiently through the prescription process — she truly is a credit to our team. We’re glad we could make things easier for you and look forward to continuing to support your healthcare needs.
Natalie
Great customer service—Natalie was friendly, helpful, and easy to communicate with. Delivery is always reliable and hassle-free.
25 mars 2026
Avis spontané
Réponse : ACRE Pharmacy
Thank you for your lovely feedback! We're so pleased to hear that Natalie provided friendly, helpful service and made everything easy to communicate. It’s also great to know that you find our delivery reliable and hassle-free. We really appreciate your support and look forward to continuing to provide you with a smooth experience at Acre Pharmacy.
Fabulous customer service by Nat.
Fabulous customer service by Nat.
She has gone over and above to deal with a delivery situation.
Always use acre pharmacy.
24 mars 2026
Avis spontané
Réponse : ACRE Pharmacy
Thank you so much for your kind feedback! We're thrilled to hear about your positive experience with Nat — she’ll be delighted to know her efforts made such a difference. Going above and beyond for our customers is exactly what we strive for, so it’s wonderful to see that reflected in your experience. We truly appreciate your continued support and look forward to serving you again at Acre Pharmacy.
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