I honestly cannot rate this pharmacy highly enough. I have been in the aesthetic medicine specialty for 10 years and their customer service is incredible. I have to mention Nat who literally goes ab... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Such a great pharmacy- customer service is 10/10 Great delivery service too, and if there are any issues, it’s dealt with quickly and efficiently. They’re always expanding their offering and there a... Voir plus
L'entreprise a répondu
I had some difficulties opening an account as my professional name is different from registration . I met kindness and helpful people the other side of the telephone line - my queries were followed up... Voir plus
L'entreprise a répondu
I would have given 5 stars but I keep getting too many emails saying I haven’t ordered recently for Merz. If I want to order I will do it I don’t need almost daily emails prompting me to. Thank... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Coordonnées de contact
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Royaume-Uni
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,8
Excellent
713 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Good registration process and fast delivery
22 août 2026
Réponse de ACRE Pharmacy
Thank you for your lovely feedback! We’re pleased to hear you found the registration process straightforward and were happy with the speed of your delivery. We really appreciate your support and look forward to serving you again!
Réponse de ACRE Pharmacy
Thanks so much for your kind words! It’s always great to hear when a customer has had such a positive experience. We’re very proud of our team and will make sure they get to see your lovely feedback.
Brilliant service and fast delivery
26 mai 2026
Réponse de ACRE Pharmacy
Thank you so much for your lovely review! We’re delighted to hear you were happy with our service and that your order arrived quickly. We really appreciate your support and look forward to serving you again!
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback! We’re delighted to hear you had an excellent experience with Acre. We really appreciate your support and look forward to serving you again!
Réponse de ACRE Pharmacy
Thank you for your lovely feedback! We’re so pleased to hear you found our customer care team helpful. We really appreciate you taking the time to share your experience and hope to assist you again soon!
I am resident in the Channel Islands…
I am resident in the Channel Islands and often parcels are delayed . I have ordered twice from Acre now and it has been seamless and prompt .
I find them professional and reliable
21 août 2026
Réponse de ACRE Pharmacy
Thank you so much for your kind review. We’re delighted to hear that both of your orders have arrived seamlessly and promptly, especially given the delays you’ve experienced with other deliveries to the Channel Islands.
It’s wonderful to know you’ve found Acre professional and reliable, and we truly appreciate you choosing to order with us. We look forward to serving you again!
Réponse de ACRE Pharmacy
Thank you very much for your kind words. We’re always happy to help!
Great range of products at amazing…
Great range of products at amazing prices, speedy delivery and excellent customer service
17 août 2026
Réponse de ACRE Pharmacy
Thank you so much for your wonderful feedback! We're delighted to hear that you’re happy with our range of products, prices, speedy delivery, and customer service. We really appreciate your support!
10/10 service from Kara this morning…
10/10 service from Kara this morning thank you so much - went above and beyond for me :-)
19 août 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your lovely feedback! We’re delighted to hear that Kara provided you with 10/10 service and went above and beyond to help. We’ll be sure to pass your kind words on to her. 😊
Réponse de ACRE Pharmacy
Thank you for your lovely feedback! We’re so pleased to hear that your first order went smoothly. We really appreciate your support
I would have given 5 stars but I keep…
I would have given 5 stars but I keep getting too many emails saying I haven’t ordered recently for Merz. If I want to order I will do it I don’t need almost daily emails prompting me to.
Thank you for you reply below
Hopefully you’ll be able to ascertain if these are authentic or just an oversight.
15 août 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you for taking the time to leave us your feedback. We’re sorry to hear you’ve been receiving so many emails from us - this definitely doesn’t sound right.
We’ve asked our team to look into what’s happening with the Merz communications and are working to get this corrected as soon as possible.
Thank you for bringing this to our attention, and we really appreciate your feedback. 😊
Quick and efficient service
Quick and efficient service. I placed my order rather late, almost on the evening and it arrived next day.
11 août 2026
Réponse de ACRE Pharmacy
Thank you so much for your fantastic feedback! We’re thrilled to hear that you were impressed with the speed and efficiency of our service. We really appreciate your support and look forward to serving you again soon! 😊
Very efficient ordering process and…
Very efficient ordering process and lots of useful content on the website
2 août 2026
Réponse de ACRE Pharmacy
Thank you for your positive feedback! We’re delighted to hear that you found our ordering process efficient and our website content useful. We really appreciate you taking the time to share your experience.
It has taken a long time to get the…
It has taken a long time to get the account running, delivery was on the wrong day or missed even though we were there. We get way too many email both admin but also sales. I am sure it will be sorted but not great right now.
7 août 2026
Réponse de ACRE Pharmacy
Thank you for taking the time to share your feedback. We’re sorry that your experience with us hasn’t been as smooth as it should be.
We appreciate that the delays in getting your account up and running, the delivery issues and the volume of emails you’ve received have been frustrating. This certainly isn’t the experience we want for our customers.
We’re looking into the issues raised and are working with the relevant teams to make improvements.
Thank you for your patience and for giving us the opportunity to put things right. We really hope your experience improves from here and that we can provide the service you expected from us.
Réponse de ACRE Pharmacy
Thank you so much for your lovely feedback! We’re delighted to hear that you were happy with the prompt service and delivery. We really appreciate you taking the time to share your experience, and we look forward to providing you with the same great service in the future!
Réponse de ACRE Pharmacy
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you’ve had such a positive experience with our team and are happy with our pricing. It’s lovely to know that we’ve been able to make things easy and provide you with the support you need. We really appreciate your kind words and continued support!
Best pharmacy for prices of which I’ve…
Best pharmacy for prices of which I’ve seen so far. Easy to sign up and order products. Very happy
6 août 2026
Réponse de ACRE Pharmacy
Thank you so much for your lovely feedback! We’re really pleased to hear that you’re happy with our prices and found the sign-up and ordering process easy. We truly appreciate your support and look forward to assisting you again in the future!
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback! We’re delighted to hear that you found our service fast and efficient. We really appreciate you taking the time to share your experience.
Great service and prompt delivery would…
Great service and prompt delivery would definitely use again
26 juillet 2026
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback! We're delighted to hear you were happy with our service and prompt delivery.
We really appreciate your support and look forward to helping you again in the future!
I now only use ACRE…
I've been really impressed with ACRE Pharmacy. Their website is easy to use, ordering prescriptions is quick and straightforward, and on the few occasions I've needed to contact customer services, they've been friendly, helpful and efficient. The whole process has been so much simpler than my previous provider that I've now switched all of my prescription ordering to ACRE. Highly recommended!
31 juillet 2026
Réponse de ACRE Pharmacy
Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with ACRE Pharmacy.
It's fantastic to know that you've found our website easy to use, our prescription ordering process quick and straightforward, and that our customer service team has been able to provide the friendly and efficient support you deserve. Hearing that you've chosen to switch all of your prescriptions to ACRE means a great deal to us.
Thank you again for your recommendation and for placing your trust in us. We look forward to continuing to support you.
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