I honestly cannot rate this pharmacy highly enough. I have been in the aesthetic medicine specialty for 10 years and their customer service is incredible. I have to mention Nat who literally goes ab... Voir plus
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Lisez les avis des autres
I’d like to say a big thank you to Nat for all her support with ZO Skin Health. She has always been incredibly professional, knowledgeable and helpful, and is always happy to answer questions and... Voir plus
Not only this is the best pharmacy in terms of products, but also it has the best customer care service/ experience I’ve ever had. Every time I go to collect my other in London I am received by... Voir plus
Such a great pharmacy- customer service is 10/10 Great delivery service too, and if there are any issues, it’s dealt with quickly and efficiently. They’re always expanding their offering and there a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Coordonnées de contact
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Royaume-Uni
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,9
Excellent
716 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Natalie from Acre was so helpful!
Natalie from Acre was so helpful, I had issues with my order and she reached out to me to organise fixing this. Always so helpful and prompt with support!
7 avril 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind words! 💚 We’re really glad to hear that Natalie was able to help resolve the issue with your order quickly and efficiently. We’ll be sure to pass along your feedback to her—she’ll really appreciate it. If you ever need anything else, don’t hesitate to reach out! 💚
Very good service
31 mars 2026
Réponse de ACRE Pharmacy
Thank you for your kind words! We’re really pleased to hear that you had a positive experience with our service. Your feedback means a lot to us, and we look forward to serving you again soon.
Customer service is amazing 10 out of…
Customer service is amazing 10 out of 10. I have been in contact by phone and email quite frequently. Abby & Beth have always been 100% - very knowledgeable, helpful and professional. Thank you
23 mars 2026
Réponse de ACRE Pharmacy
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you’ve had such a positive experience with our customer service team.
Our team will be especially pleased to know their knowledge, professionalism, and helpfulness made such a difference. We’ll be sure to pass on your kind words to them.
We truly appreciate you taking the time to share your experience, and we’re always here whenever you need us. Thank you again!
Wouldn’t use anywhere else!
I only use Acre as their prices are great and their customer service is excellent - you can always speak to one of their helpful team (you’re not on hold for ages or have a million options to navigate through) they are always happy to help and iron out any issues there and then. Delivery is always prompt too and on the odd occasion there is a delay they let you know.
22 mars 2026
Réponse de ACRE Pharmacy
Thank you for your fantastic feedback and for choosing Acre!
We’re delighted to hear that you value both our competitive pricing and the level of service our team provides. It’s great to know you’ve found us easy to contact and that our team has been able to resolve any issues quickly and efficiently—that’s exactly the experience we aim to deliver.
We’re also pleased that our delivery service has met your expectations and that our communication keeps you informed when needed.
We truly appreciate your continued support and look forward to serving you again soon!
Delighted to receive my order today
Delighted to receive my order today, beautifully packed with minimal waste and very environmentally friendly packaging.
Natalie at Acre was so helpful when I selected the incorrect delivery slot .. how refreshing !!
2 avril 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your lovely feedback!
We’re delighted to hear that your order arrived safely and that you appreciated our environmentally friendly, minimal packaging—it’s something we care deeply about.
Natalie will be especially pleased to know her help made a difference when sorting your delivery slot. We agree—great service should always feel refreshing!
Thank you again for taking the time to share your experience, and we look forward to serving you again soon.
Natalie was so helpful
Natalie was so helpful! Professional and effective! Great communication. Thanks so much.
31 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you for your kind feedback!
We’re so pleased to hear that Natalie was able to assist you so effectively. Her professionalism and clear communication are exactly what we strive for, and we’ll be sure to pass on your lovely comments to her.
Thanks again for taking the time to share your experience—we really appreciate it!
Incredibly helpful and such speedy…
Incredibly helpful and such speedy responses to my queries. Thank you
31 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback! We're delighted to hear you found our team incredibly helpful and that your queries were answered quickly. We truly appreciate your support and are always here if you need anything.
Réponse de ACRE Pharmacy
Thank you for your lovely feedback! We're so pleased to hear you found the website easy to navigate and that our delivery service met your expectations. We really appreciate your support and look forward to serving you again soon.
Delivery was super super quick
26 mars 2026
Réponse de ACRE Pharmacy
Thank you for your feedback! We're so glad to hear you were impressed with how quick the delivery was. We really appreciate your support and hope to serve you again soon!
Great customer service- thanks!
27 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you for your kind words! We're delighted to hear you had a great experience with our customer service. Your feedback means a lot to us, and we look forward to helping you again in the future.
Very helpful.
Natalie was extremely helpful in guiding me through the online ordering process. Much appreciated!
27 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you for your wonderful feedback! We're so pleased to hear that Natalie was able to assist you and make the online ordering process smooth and easy. We'll be sure to pass along your kind words to her—she’ll be delighted! We really appreciate your support and hope to serve you again soon.
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback! We're really glad to hear you were happy with the service and that the delivery was quick. We truly appreciate your support and look forward to serving you again soon.
What wonderfull staff you have
What wonderfull staff you have
I recently joined acre pharmacy
And had a few problems to work my way through the prescrpition process
Natalie was amazing she patiently talked me through the process
A credit to your company
25 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind words and for choosing to join Acre Pharmacy! We’re delighted to hear that our team made a great impression and helped you feel supported. It’s especially wonderful to hear how Natalie guided you patiently through the prescription process — she truly is a credit to our team. We’re glad we could make things easier for you and look forward to continuing to support your healthcare needs.
Fabulous customer service by Nat.
Fabulous customer service by Nat.
She has gone over and above to deal with a delivery situation.
Always use acre pharmacy.
24 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind feedback! We're thrilled to hear about your positive experience with Nat — she’ll be delighted to know her efforts made such a difference. Going above and beyond for our customers is exactly what we strive for, so it’s wonderful to see that reflected in your experience. We truly appreciate your continued support and look forward to serving you again at Acre Pharmacy.
Excellent service and pricing
17 mars 2026
Réponse de ACRE Pharmacy
Thank you for your feedback! We're really pleased to hear that you were happy with both our service and pricing. We strive to offer great value alongside a high standard of care, so it’s wonderful to know we’re meeting your expectations. We appreciate your support and look forward to helping you again in the future.
My go to pharmacy
Acre is an excellent pharmacy. Normally my first port of call when I’m making an order. Packaging is environmentally conscious.
22 mars 2026
Avis spontané
Réponse de ACRE Pharmacy
Thank you so much for your kind words and continued support! We're delighted to hear that Acre is your first choice when placing an order. It’s especially great to know that our environmentally conscious packaging has made a positive impression. We’re committed to providing both excellent service and sustainable practices, so your feedback truly means a lot to us. We look forward to serving you again soon!
Réponse de ACRE Pharmacy
Thank you for your kind feedback! We're really pleased to hear that you found the website easy to use and that your order arrived well packaged and on time. We truly appreciate your support and hope to serve you again soon.
Réponse de ACRE Pharmacy
Thank you for your feedback! We're delighted to hear that you were happy with the fast delivery and great service. We really appreciate your support and look forward to serving you again soon.
I am a new customer and so far have…
I am a new customer and so far have been very happy with the service and product I have received.Would highly recommend this company.
24 février 2026
Réponse de ACRE Pharmacy
Thank you for your kind review! We're so pleased to hear that your experience as a new customer has been a positive one and that you're happy with both the service and the product you received. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback. We look forward to continuing to serve you in the future!
Réponse de ACRE Pharmacy
Thank you so much for your kind words! We're thrilled to hear that you were happy with our fast delivery, clear communication, and competitive prices. We truly appreciate your support and look forward to serving you again soon!
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