Adaptlife Avis 

Great service and price - thank you. Would fully recommend ordering through this company.

Exceptional service and products! Excellent products and an even better team at Adapt Life! Huge thanks to Dominique and Nikki from the customer service team for going over and above. They kept me updated on all my orders and successfully arranged for multiple items from different locations to deliver on the exact day I requested. Their support made the whole process stress-free. Highly recommended!

I did quite a bit of research before purchasing, and I chose this company because they offered the most affordable price I could find. The delivery took a little longer than expected, but it was delivered safely by UPS.

I’m very happy with my purchase and with the service I received from the company. Communication was really good throughout the whole process, from placing the order right through to delivery, and I always felt kept up to date.

Overall, I’m very happy with the Embio Autoclave and would definitely recommend this company if you’re considering buying one. Also, don’t forget to use the voucher code — every little discount helps! 😊

Super fast service and the alert mat is a great product

From start to finish the communication from the customer services was excellent. I had to return an order ( my fault) and they bent over backwards to facilitate a refund of part that was a gesture of good will as the item was non refundable. They facilitated discussions between myself and supplier and resolved my issue.I was kept updated re delivery/refunds.A pleasure to deal with

Great piece of equipment. Well packed for delivery and all parts and items are included and although not fitted yet, this is being installed by the usual person who does regular work for me and he has already checked this and is happy with what he has seen.

Ordered a profile bed for a client and purchased an extended warranty. No issues with the purchase and delivery etc. Issue with the bed within the warranty period, ordered parts to replace headboard and side rail brackets, 4 engineer visits later (adapt life use a 3rd party company) we still had no resolution. Constant email communication between myself/adapt life/engineer without resolution. Saga has been going on for 3 months, eventually quoted £750 for the manufacturer to come out (plus the cost of repairs). Cut my loses in the end and bought a new bed from a different supplier, will NEVER use Adapt Life again.

Fantastic company. Offered support in finding the right product for my dad, replied promptly and knowledgeably and ensured I received the product quickly. Dominique was lovely.

I recently bought my first mobility aid from Adaptlife, and the experience was exceptional from start to finish. Their products may appear slightly more expensive on first glance than some competitors, but the quality, service, and care you receive are truly unmatched. If buying from other companies were to feel ordinary, purchasing from Adaptlife feels like checking into a five‑star luxury resort - everything is calm, organised, and thoughtfully handled. The communication was clear and supportive, and the delivery was absolutely faultless. What could have been a stressful and uncertain process became smooth, reassuring, and even enjoyable. Their product selection is outstanding, and the level of attention they gave felt so genuine. Adaptlife is worth every bit of the investment. I would highly recommend them to anyone looking for reliable, beautifully made mobility aids and a service that genuinely puts your comfort first.

Great company, extremely helpful in making sure I was ordering what I actually needed not what I thought I wanted.

Fast replies to my emails.

Delivery time was the next day from the time the order was actually ordered.

Would definitely recommend this company and I will definitely be using them again.

consistent updates on delivery were provided, they even phoned to make sure that everything was ok with my order which I thought was very good of them

Fantastic company who went above and beyond for us to expedite our order to accommodate us! fantastic mattress too!

Dominique and the team are fantastic. Brilliant experience from start to finish. Would highly recommend

Adapt life have a superb range of products, it was easy to find what we were looking for and we had a number of choices. We went for a positioning chair which was efficiently delivered with excellent follow up care. Highly recommended.

As a small family run Care Home, we previously purchased a Seca Model 665 some 20+ years ago. It finally gave up when the LCD screen only displayed half the numbers! After doing a quick online search we found Adaptlife as they were also family run and decided on the 677 Model as it had the handrail which is much safer. Although we have only had it a short time it is a big thumbs up with the staff and residents alike. The discount with Adaptlife was a bonus and delivery was quick and hassle free. All in all a great experience and I would definitely use them again and not hesitate in recommending them

I ordered a turning sheet from Adapt Life for a hospital discharge, and the experience has been unacceptable. Their website clearly states delivery within 3–7 working days, yet we have now been waiting an entire month. The order has been delayed twice, leaving a medically fit patient stuck in hospital for weeks longer than necessary.

This level of service is completely unreliable, especially for essential care equipment. I would not recommend Adapt Life based on this experience.

Update- we have been issued part refund and a full apology

Very friendly, giving the appropriate advice when talking to their representatives, keeping their words with respect to any possible amendments in pricing and delivery of the items.

I ordered my Scooterpac Savvy 8 plus from Adapt life and I couldn’t be happier. The staff were helpful and friendly on the queries I had, would definitely recommend

Centrobed Nile Leg Lifter - Great product, simple to use and easy to fit. There was some doubt as to whether it would attach to the bed so measurements were taken and custom adapters made, followed by a trial fit in my parents flat. All this organised by Adaptlife who kept me informed every step of the way. Excellent, friendly service.

I purchased an alternating air cushion for my wife's wheelchair. She has a grade 3 pressure sore at the base of her spine, and would normally have to stay in bed for all but an hour per day. The Alerta cushion enables her to get similar relief to her air mattress but out of bed. She recently sat in the wheelchair for 9hrs without any obvious detrimental effects. So generally a very worthwhile investment. In addition this was the only one I found with a rechargeable battery system for going out and about.