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Lisez les avis des autres

Noté 5 sur 5 étoiles

Exceptional service and products! Excellent products and an even better team at Adapt Life! Huge thanks to Dominique and Nikki from the customer service team for going over and above. They kept me upd... Voir plus

Noté 5 sur 5 étoiles

I did quite a bit of research before purchasing, and I chose this company because they offered the most affordable price I could find. The delivery took a little longer than expected, but it was d... Voir plus

Noté 5 sur 5 étoiles

From start to finish the communication from the customer services was excellent. I had to return an order ( my fault) and they bent over backwards to facilitate a refund of part that was a gesture of... Voir plus

Noté 5 sur 5 étoiles

Great piece of equipment. Well packed for delivery and all parts and items are included and although not fitted yet, this is being installed by the usual person who does regular work for me and he ha... Voir plus

4,5

Excellent

TrustScore 4.5 sur 5

61 avis

5 étoiles
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Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(61)

46 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Adapt Life 100% for service

Adapt Life mobility is so easy to contact by telephone & email. I first spoke on Monday morning regarding a Rollz motion rhythm rollator, after a few emails with particulars it was bought & delivered on Thursday giving the 100% for service.
The Rollz rhythm rollator is an exceptional rollator as the cues especially the green laser light helps my husband who has parkinsons & freezes in doorways, lifts & narrow spaces. A wheelchair attachment is available which is an added bonus.
We already have a Rollz rhythm rollator to use outside & this one is to use in the house.
Having 2 of these rollators the Rollz rhythm is certainly highly recommended.

15 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, staff went above and beyond to process an urgent order for an airflow mattress and it was delivered before even the earliest estimated date. My dad is suffering from a serious pressure sore and the mattress has already made a massive difference because the wound is finally starting to heal. Thank you to everyone involved.

10 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

The trolley for autoclave came broken…

I have purchased the Enbio Autoclave with the table from this company.Surprisingly it didn't come on palette and packaging had a whole, one part for the table was broken. Very poor communication and experience as a customer.
I found out small beauty autoclave would be enough for nature of my work they refused to swap the product although the autoclave is still wrapped and unused. Don't buy I have ordered products from another company with much better customer care!

20 octobre 2025
Avis spontané
Logo de Adaptlife

Réponse de Adaptlife

Hi Zuzana,

Thank you for sharing your feedback, and we’re sorry to hear that you felt disappointed with your experience.

Regarding the Enbio table, the unit was shipped on a pallet from the manufacturer; however, UPS unfortunately separated the components during transit, which led to the damage you reported. We raised the claim with UPS immediately and processed a full refund for the table.

On the autoclave, it’s important to clarify that you ordered a higher-specification model, at essentially the same price. We explained this and you confirmed you were happy to keep the superior model.

We are actively working with the manufacturer to strengthen packaging based on this incident, and we continually review our communication processes to improve the customer experience.

We truly regret that this situation didn’t meet expectations, and we remain available if you need any further support.

Kind regards,
Adapt Life

Noté 5 sur 5 étoiles

Excellent helpful company so much…

Excellent helpful company so much better to buy a bath lift from them than to be ripped off by other bath lift companies that won’t let you buy the product without a survey and using them to install at a ridiculously high price.

Thoroughly recommend buying from Adaptlife.

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

It was delivered promptly

It was delivered promptly, very nice, just what I was looking for. Assembled easy, not used it properly yet, but I'm sure when I do it will be amazing
Would definitely recommend

Thank you

17 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I ordered the Lithilite mobility…

I ordered the Lithilite mobility scooter and from ordering to delivery we were kept well informed by email.
Easy to put together, my father has used it constantly since it arrived.
I will be ordering from this company again.

8 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Extraordinary customer service.

We bought an over-the-bed table on the understanding it would be supplied pre-assembled. However, it arrived flat-packed. When Adaptlife became aware of the problem, they arranged for a local handyman to visit us and assemble the table at their expense, and checked it had been accomplished to our satisfaction. Customer service above and beyond. Many thanks!

5 septembre 2025
Avis spontané
Noté 4 sur 5 étoiles

We ordered the Rollz motion on line and…

We ordered the Rollz motion on line and we’re happy with the experience and price. It did arrive in reasonable time but we were initially a bit concerned over delivery until we contacted them and then we got more information directly.

19 août 2025
Avis spontané
Noté 5 sur 5 étoiles

100% Recommend

Very happy with my mattress purchase. My mum has been needing a decent mattress for months and Dominique was so patient and helpful throughout. I would definitely recommend. The representative were also good at talking through your options within being pushy. Thank you.

15 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I purchased a Etac | Clean Self…

I purchased a Etac | Clean Self Propelled Shower Commode Chair from Adapt Life. Service was very good and I was kept up to date re when chair was going to be delivered.
Chair was very thing that I was hoping for.

11 août 2025
Avis spontané
Noté 5 sur 5 étoiles

We take my wife's Saljol all over the world

This my wife's second Saljol rollator (the first was broken by Gatwick Ground Handling). My wife loves these beautifully designed machines. They help her to walk without stooping or limping and with far less pain. People in the street often ask who makes them, what they cost and where to buy one.
Just one criticism. On her second Saljol rollator the walking stick holder fails to hold a stick firmly.

16 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Efficient service

I purchased a Nile Leg Lifter through this company. I was delighted with the price & also the Leg Lifter itself. It arrived promptly & has functioned well. I would be unable to get into bed unaided without it.

3 mai 2025
Noté 5 sur 5 étoiles

Envoy 8 Mobility Scooter

Bought an Envoy 8 Mobility Scooter in November 2023. The staff were very helpful and answered all my questions. The price was excellent and they offered me a discount voucher. I have not found another shop anywhere with as good a value for money. I would recommend them.

21 novembre 2024
Avis spontané

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