Exceptional service and products! Excellent products and an even better team at Adapt Life! Huge thanks to Dominique and Nikki from the customer service team for going over and above. They kept me upd... Voir plus
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I did quite a bit of research before purchasing, and I chose this company because they offered the most affordable price I could find. The delivery took a little longer than expected, but it was d... Voir plus
From start to finish the communication from the customer services was excellent. I had to return an order ( my fault) and they bent over backwards to facilitate a refund of part that was a gesture of... Voir plus
Great piece of equipment. Well packed for delivery and all parts and items are included and although not fitted yet, this is being installed by the usual person who does regular work for me and he ha... Voir plus
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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This is a very good bath lift
This is a very good bath lift. It does need an experienced fitter to fix it to the wall. Ideally the battery box would also be fixed to the floor but we want the ability to move it, so we didn't fix it. Solution is that I sit on that while my wife gets herself in and out of the bath.
Great value and helpful team
Great value when compared with other sources. A very helpful and readily available team to advise and help. Arrived exactly on time and very well packed. Thank you so much for making this a simple transaction, much appreciated!
Very helpful staff
Very helpful staff, great product knowledge. Over all a fast efficient service . Highly recommended.
Outstanding Customer service before, during and after purchase
Adapt Life responded promptly and in accurate detail to my phone enquiries about exact wheel to wheel diameter and seat width of lightweight wheel chairs in their Vanos Excel G Logic range. Reassured that the chair with the 16 inch width seat would fit my husband and make it easier for him to get through the narrow door of our upstairs bathroom, we purchased. Prompt, trouble-free delivery followed, charge free, and as he was eligible, VAT was refunded. By follow-up phone call six weeks later, they asked if the chair was satisfactory and if we had any comments about the customer service we had received. We were kindly and skilfully helped, informed and supported at every stage by their customer service - and are very happy with the excellent quality of the wheel chair.
Exceptional service exceptional price…
Exceptional service exceptional price and all provided be exceptionally nice people.
Thank You
Avoid this company!
Adaptlife is one of the worst company I have ever dealt with.
First they completely bungled the delivery which was very delayed. I asked for a refund and they said it couldn’t be actioned while shipping. They wanted me to pay for a re- delivery when it was wrongly sent to a different address. By the time that the product arrived, the box, packaging and autoclave was damaged. They accepted no liability and offered no compensation. I even had to ask for my warranty details. I would never buy anything from them ever again.

Réponse de Adaptlife
Enbio Pro Autoclave
I bought an Enbio Pro Autoclave from Adaptlife the communication was excellent Dominique was awesome and knowledgeable item was delivered when expected and the packaging was great thank you
Not as easy to adjust as advertised
The company was very prompt at replying to my query. The item arrived timely and in good condition. The wheel appears quite robust which makes it heavier than other models that I have previously used. It seemed easy to adjust but it then turned out that my carers were having difficulties attaching and de-attaching the wheel from my wheelchair. Also, once attached, if the wheel rotates which happens when reversing, the wheel is then off the ground and one has to rotate manually to the desired position. So in balance, it has pros and cons compared to other models and I haven’t quite made up my mind about it.

Réponse de Adaptlife
Excellent and efficient service
My order was exactly as described and arrived on time. I am delighted with my Rollz Motion 2. Excellent service!
Super fast service
Super fast service. Ordered Wednesday,received Saturday. Installed and used Sunday. Very pleased, works just as shown in the best demonstration of installing and use video of any bath lift I have ever seen. In fact it was watching this video that made me order from them 30 minutes after seeing it
Fantastic customer service
We purchased 2 Invacare Aquatec Ocean VIP Ergo chairs form Adaptlfe with various different bespoke builds a couple months ago, we had made a mistake in the order but the service team were very willing and helpful to adjust it even after checkout. Delivery was speedy. Customer service was top notch.
Adaptlife isa very good company to buy…
Adaptlife isa very good company to buy from & the item was delivered very fast
This company are easy to deal with
This company are easy to deal with. They respond quickly and deliver on time. The purchase was well packed. I have a slight issue with the seat but i'm sure the company will sort it out if the situation worsens.
the delivery was very fast
the delivery was very fast. the customer service was superb. everything was so easy and explained so well. even the dreaded paperwork was made extremely user friendly.
really good communication and great…
really good communication and great price with price match promise
Quick inexpensive - excellent
I benefitted from the sale that Adaptlife had on which saved a significant amount of money - far cheaper than any competitor. Good arrived extremely quickly and well packaged. I will definitely use again.
Bentley bath lift
Very happy with the bath
lift and was very easy to install 
Fantastic service beyond my…
Fantastic service beyond my expectations, delivered the hoist before the promised time within 4 days, very impressive. Dominic is very helpful friendly and delivers what she promises.
The team were always very helpful and…
The team were always very helpful and the service I received was first class .We are really pleased with our bath belt as it has made bathing much easier for both of us .I would thoroughly recommend the bath belt and the company Valerie
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