Alfred & Co. London Avis 298

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic Service - fixed my shipping mistake in minutes. Despatched same day; arrived the next. My son loved the chain. Amazing quality & great price. Will definitely be ordering again. Highly recomm... Voir plus

Noté 5 sur 5 étoiles

I wanted a trusted seller with quality items plus long guarantees, Alfred & Co delivered both. I purchased a 2mm top grade stainless steel curb chain and cuff bangle to wear for swimming on holiday p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have purchased a necklace from them last year, this year i decided to get a bracelet bec the quality of my previous order was absolutely brilliant. My bf wears it 24/7- 356 days and the conditio... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

My 16 year old son, still at school may I add, wanted his first chain so he sold some old clothes for cash and then bought a chain off Alfred & Co. The chain came promptly however it was no... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Joaillier
  2. Fournisseur de textile

Écrit par l'entreprise

Alfred & Co. London are a global jewellery brand selling both men's and women's trending designs.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

298 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 68 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

Wanted to get a apology gift for the…

Wanted to get a apology gift for the wife. Was looking at earrings in general at other sites when the algorithm popped up for Alfred & Co on social media with the fish bones earrings.

The looked good and seems very reasonable so I took a punt and bought them. Worst case I thought I could give them to my little cousin if they were no good.

I was pleasantly surprised by the quality considering the cost and most Importantly my wife loves them and I'm now back in her good books. My kid has asked me for a pair too.

Delivery was pretty quick and I'm eyeing up a chain for myself. Pretty sure I'll buy from them again.

8 août 2025
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely feedback it is very much appreciated. Please visit us again soon. Team Alfred & Co. :)

Noté 5 sur 5 étoiles

Really lovely 4mm Cuban Chain

Love my 4mm Cuban Chain - beautifully made and it just looks lovely. Thank you!

10 août 2025
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely feedback it is very much appreciated. Please visit us again soon. Team Alfred & Co. :)

Noté 5 sur 5 étoiles

Perfect gift

Perfect gift. Great packaging and quality.

28 juillet 2025
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely feedback it is very much appreciated. Please visit us again soon. Team Alfred & Co. :)

Noté 5 sur 5 étoiles

Stylish

Stylish, durable, and came quickly.

25 juillet 2025
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely review it is very much appreciated. Please visit us again soon. Team Alfred & Co. :)

Noté 1 sur 5 étoiles

Horrible experience

Looks like a bunch of bot reviews. Says package was delivered and never was after waiting for a month but, nothing showed up. Tried sending emails again and no response. Shady!

30 juillet 2025
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Oh no sorry to hear this please contact our customer services team ASAP so we can resolve. Kind regards, Alfred & Co.

Noté 5 sur 5 étoiles

Exquisite collections

Wow, congratulations you have hit the Nail on the Head. Superb quality, Beautiful designs and I hope my Niece will be impressed by my early purchase of the Queen of Hearts jewellery for her 21st Birthday. I truly hope ye go from Strength to Strength. Im very impressed and thats the Truth and nothing but the Truth ❤️‍🔥

24 juillet 2025
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely review it is very much appreciated. Please visit us again soon. Team Alfred & Co. :)

Noté 5 sur 5 étoiles

Last minute gift

Ordered a chain for my boyfriend’s birthday. Albeit left it to the last minute but delivered in exceptional timeframe. Received with the tag engraved and he loves it.
Stainless steel but so shiny. My only grumble the engraving £7.99 a little steep.

14 juillet 2025
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Thank you so much for the lovely review it is very much appreciated. Please visit us again soon. Team Alfred & Co. :)

Noté 1 sur 5 étoiles

Robbing b***tards - SCAM

Placed order on 25th of June. It is now 15th of July and haven’t received any item or tracking information despite receiving order confirmation. They’ve also taken the money out of my bank account and won’t reply to any emails or Instagram dms. Robbing b***tards with hurrendous customer service. Do not buy from this website!!!!! Convinced the good reviews have been paid for

25 juin 2025
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Oh no sorry to hear this please contact our customer services team ASAP so we can resolve. Kind regards, Alfred & Co.

Noté 1 sur 5 étoiles

i received an empty packet and customer…

i received an empty packet and customer service is terrible i order a bracelet and wristband i received an empty little letter in a mail at my house 

11 juillet 2025
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Oh no sorry to hear this please contact our customer services team ASAP so we can resolve. Kind regards, Alfred & Co.

Noté 1 sur 5 étoiles

Bought a chain as a gift and the chain…

Bought a chain as a gift and the chain has broken after less than 1 month of use. No reply to emails asking for support. Very disappointed.

3 juillet 2025
Avis spontané
Logo de Alfred & Co. London

Réponse : Alfred & Co. London

Oh no sorry to hear this please contact our customer services team ASAP so we can resolve. Kind regards, Alfred & Co.

Noté 5 sur 5 étoiles

Excellent Service & Product

Really pleased with the curb bracelet I ordered and received it within 2 days of ordering. Excellent communications from the company, quality product - will be recommending.

19 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Not received order and Bad customer service

I ordered a bracelet on the 8th of June, got the order confirmation and confirmation of my express shipping that I paid extra for! I haven’t received any tracking info only an order number! I haven’t emailed multiple times using their contact us form on the website and still heard nothing! It is now the 21st of June and still not received my order or a reply from any emails and I’m now £40 short without any item to show for it! I just want the item or a refund so I can purchase else where! Steer well clear of this shop as their customer service is shocking and they don’t even bother to deliver items !

21 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Order never received and ignored my emails!

I ordered a 22 inch chain necklace on the 9th June and paid extra for express delivery (1-3 days.)which means that it should have been delivered between the 10th and 12th of June. One day after ordering the item I received an email from royal mails tracking system, telling me that it was expected to be delivered on Wednesday the 11th June, however it never was. I then emailed Alfred and co TWICE regarding the issue and it is now Monday the 16th of June and I still haven’t had any reply from Alfred and co and the last update I had from Royal Mail was on the 12th June, and the tracking information said that my item was “sent to Mount pleasant WC Delivery office in error.” I can understand that this isn’t necessarily Alfred and co’s fault, however the fact that they have ignored my emails is absolutely disgusting. How can you claim to be a great company and then ignore a customers emails about a genuine enquiry? I probably will never be ordering from this company again, and I would advise everyone to stay away!

9 juin 2025
Avis spontané

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