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Lisez les avis des autres

Noté 3 sur 5 étoiles

Happy with what I got 👍🏼👍🏼 but missing 3 arm sleeves, had big order, still no reason for it. Been calling customer service all week only getting answering machine 👎🏼👎🏼 I see in reviews that's... Voir plus

Noté 1 sur 5 étoiles

I placed an order with Alpha Defense Gear well over a month ago, and to this day I still have not received what I paid for. I’ve contacted the company twice already, and both times I was told my... Voir plus

Noté 4 sur 5 étoiles

Ordering was easy, item came in only a few days and was of good quality. But one of the adapter pieces broke when installing. Reached out to Customer Service a couple different ways. It did take 3... Voir plus

Noté 5 sur 5 étoiles

I ordered a bullet antenna, but had an issue due to something I overlooked in the description. Jorge was very friendly and helpful in assisting me as I figured out what was going on. Thankyou Jorge!

À propos de l'entreprise

  1. Magasin de vêtements

Informations provenant de diverses sources externes

https://www.instagram.com/alphadefenseco/ http://alphadefensegear.com/


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

140 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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Noté 2 sur 5 étoiles

I wish I would have seen these reviews…

I wish I would have seen these reviews before I ordered.
I got the bog4 + decal. Payed total of $20 US. got the order. Put them on could not get them past my bicep. My arms are average not a body builder arm by far. Had to rip them a bit get them higher without cutting off circulation. THESE ARE MADE FOR SMALL WOMEN. No way to get bigger size on their website. I picked my decal and got the wrong one. This company is horse **it. Getting the tracking number and order confirmation was like pulling teeth.

DO NOT ORDER THE SLEEVES.
Unless you are a small person or child.

PS their advertisement shows a big dude wearing this product. That is false advertisement in my book.

6 août 2020
Avis spontané
Noté 1 sur 5 étoiles

A skid mark of a company....

I can not express how poor the quality of their products are. It is clear they put more emphasis on marketing than anything they actually sell. From poor shipping to shockingly bad quality they never cease to amaze. This company has embarrassingly low standards if any at all.

5 août 2020
Avis spontané
Noté 1 sur 5 étoiles

They told me four different ETAs and…

They told me four different ETAs and I’ve been waiting so my package wouldn’t get swiped off my porch. I tracked the package this morning, it’s been delayed again. WTH!!!!! The package has been sitting 30 freaking miles away from my home for 5 days.... SMH I yeah, I paid for express shipping!

5 août 2020
Avis spontané
Noté 1 sur 5 étoiles

Ordered 3 weeks ago

Ordered 3 weeks ago. tracking form says it has been delayed, no one to call, etc. UPSPS has no information on tracking number sent to us nor DHL ecommerce tracking number given has no information. Beware when ordering from this company! Buyer beware! Scam!!!!!

31 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Proceed with Caution

I ordered their face shield product 5 for $15 and an additional shield over 10 days ago. I received order confirmation and payment was sent via PayPal. I have since followed up via chat as there is no active phone line “due to COVID-19 safety precautions,” and have yet to receive a response. I have emailed their customer service line but have little confidence that I will receive a response, especially after reading the other reviews here. Fingers crossed and Time will tell, but I would look elsewhere for product; this has been far less than an ideal customer service.

31 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Same as everyone else

Same as everyone else. Ordered product, received shipping notice. Then nothing. Customer service is non existent. Wish I had read reviews before ordering. Zero stars if I could.

29 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Absolutely the worst company in existence

Absolutely the worst company in existence. Bought merchandise from them, never shipped. Just got a mail telling me, sorry it can't be shipped. No offer of a refund or anything. No replies to emails. No replies to PayPal disputes. Absolutely stay away from this company, else you'll lose your money.

29 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Placed an order on March 30th and I am…

Placed an order on March 30th and I am still dealing with this headache. Attempted to get a hold of this company for months and could not reach anyone. 3 months later, a package arrives with 5 face shields but all were wrong. I finally get a hold of the company, after putting in a complaint with the BBB, to tell them that I was no longer interested in their products and that I wanted a full refund. I mailed back what they sent me and am still waiting for my refund. Horrible experience.

29 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Don’t expect your purchase ANYTIME SOON…

Don’t expect your purchase ANYTIME SOON purchased 07/15/2020 received a shipment update that they finally got off their ass 07/28/2020 that is was shipped even paid for express shipping. Garbage, worthless company.

29 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Absolute garbage

Absolute garbage. Truly a shame that a company is going to play on our patriotic heart strings while selling crap from China...and poorly made crap from China.

29 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

AVOID!!!!

Is there a rating lower then a 1? I ordered face shields on July 8th, I received an email indicating they received my order, but I have still yet to receive tracking information, Customer service doesn't exist. The phone number available does not work, the chat is disabled, and their Instagram page does not respond to direct messages either. I wish I knew about this scammy website before hand. AVOID

28 juillet 2020
Avis spontané
Noté 5 sur 5 étoiles

I ordered the face shields and at first…

I ordered the face shields and at first had trouble contacting anyone regarding my order. I then read these reviews and grew very concerned. I felt it fair that I report that I did get a hold of customer service and did receive my face shields, took about 10 days. Everything is good.

24 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

SCAM BEWARE SCAM SCAM

The biggest SCAM out there.
Ordered the 5 for 15 over 3 weeks ago. Got a email say its shiped, still no package. There is no customer service to talk to. There live chat is disabled.
Wish j had read the reviews before I ordered. THEY ARE A SCAM
DO NOT BUY BEWARE SCAM

23 juillet 2020
Avis spontané

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