Shipping time took way longer than original estimate. Item description was incorrect. Item size was way off. Support was non-responsive when I reached out to them.
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Lisez les avis des autres
I ordered one thing a coat for my son for winter I never got the coat matter of fact still waiting on it. Tried to cancel the order and the web site was taken down. Went back later to check the site w... Voir plus
I got a pink Sukuna t-shirt and a bright green Magikarp t-shirt. The Magikarp t-shirt was massive even though I ordered the same size as the other; size Large. It was also a strange silky polyester ma... Voir plus
L'entreprise a répondu
It took longer than I expected to receive the order and to be honest I thought I was getting scammed. Apparently the address I put for shipping was high risk and they had to do something to resend it... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
🌸Our mission is to produce the perfect blend of Anime X Streetwear X Japanese Culture🔥 Anime has given us a way of living. Since the rise of social media, the culture has spread to every corner of the globe. Anime is no more just anime, it's a lifestyle. So, we've started this shop as a UNIQUE, dedicated anime lifestyle store for fellow Weebs and Otakus, people of culture.
Coordonnées de contact
6300 CANOGA AVE, SUIT 1740 SUIT 1740, 91367-2555, WOODLAND HILLS, Etats-Unis
- support@alphaweebs.com
- alphaweebs.com
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 64 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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If I could give 0 stars I would
If I could give 0 stars I would. I ordered a freedom scent shirt from Attack on Titians and I received a chainsaw man shirt instead. They said I didn’t need to return it and they would send me a replacement, never got a replacement (it’s been 4 months now) and they just decided to stop emailing me back and I’ve tried getting a refund, still haven’t received that. And I’ve contacted 3 forms of alpha weeb support, no one is contacting me back fixing the situation, definitely not buying from this site again. Horrible!!!

Réponse de Alpha Weebs
Alpha weebs has great customer service
Alpha weebs has great customer service, they have been able to assist me very well. All their products look amazing and i cant wait to receive my product. Im so excited!!

Réponse de Alpha Weebs
I ordered 2 different over sized shirt
I ordered 2 different over sized shirt, both in small, and one of them fit like a large while the other one fit exactly like a small. Spoke with customer service and they were very helpful in resolving this issue with me. They’re sending me a replacement for the small for a large. The shirt felt good and design are dope. I’m hoping the replacement fits right.

Réponse de Alpha Weebs

Réponse de Alpha Weebs
Great quality
The shirts took awhile to ship but the quality of them is much better than I expected and I really like the material that they use.

Réponse de Alpha Weebs
Good quality
Good quality, prints consistent with expectations and pictures on websites. There may be some problems regarding the size, so I would advise choosing the size more carefully. But in general, no other complaints

Réponse de Alpha Weebs
Great and fun anime products
Great and fun anime products! Best customer service! I purchased a couple items from this website. The first was perfect and the second didn't fit well. I contacted customer service to return the product and their customer service was friendly and professional and sent me a FREE replacement with out having to return the product! I would recommend this site to any anime fans who are looking for unique clothing!

Réponse de Alpha Weebs
Amazing customer service
Amazing customer service! I put in the wrong address and they got back to me quickly and sent me a replacement FOR FREE

Réponse de Alpha Weebs
Bought a shirt a month ago first…
Bought a shirt a month ago first shipment got “damaged due to a address issue” and the second shipment still hasn’t been sent out over a month to receive a t-shirt is ridiculous and customer service is no help at all will not be buying another thing from this website

Réponse de Alpha Weebs
The sweatshirt material is weird
The sweatshirt material is weird. Never felt anything like it and my son will not wear what I purchased.

Réponse de Alpha Weebs
Amazing Clothes AND Customer Service
5 stars all the way, not just for the excellent clothing, but for the amazing customer service. As someone who has a father who built customer service departments for companies, my standards are extremely high. One of the oversized shirts I ordered fit a little small for my liking. I reached out and received a response within 24 hours. Alpha Weebs kindly offered to send a free replacement, no return needed. Not only was this amazingly kind, it reduced a lot of stress on my part. I’m already excited to make another order! The shirts I have (2 oversized, 1 crop) have bright printing, quality-feeling material, and make me feel great about myself! You won’t regret ordering from Alpha Weebs 👍🏼👍🏼

Réponse de Alpha Weebs
Order not complete
I ordered 3 shirts and only received 2, and it doesn't look like I will be getting a refund or a replacement sent out. I got an automated response about being patient and how they send out items when its available. But they updated my order as delivered and I wasn't able to get help or talk to a representative. Also for I got the shirts in 2XL and they were really that big. But the graphic was what it looked like on the website

Réponse de Alpha Weebs

Réponse de Alpha Weebs
Responsive Customer Service.
My item tracking was wonky, and the item didn't make it to me, but they offered to send me another one free of charge. Very responsive customer service.

Réponse de Alpha Weebs
Values customer satisfaction
Item received didn’t fit, but the customer service team was incredibly responsive and offered to make it right. It’s easy to claim good customer service when everything goes right, but the true challenge is the response when things don’t. In this case, alphaweebs clearly values customer satisfaction. Consider me a happy customer that will be making more purchases!

Réponse de Alpha Weebs
Items didn’t match the pictures
Items didn’t match the pictures. Quality was very poor especially for the price. Also, my email was never responded to when I asked for a shipment update since my shipment was late.

Réponse de Alpha Weebs
Cute Luffy Tee
Cute shirt I love it for real! I wish there was an XL but Large was okay cuz it’s stretchy fabric. The colors of the shirt were perfect for the design which what made me caught my eye instantly to buy. Took awhile to ship but at least it arrived I still adore it a lot :)

Réponse de Alpha Weebs
Two shirt purchase
Focusing purely on the quality of the two products I purchased, I gave 3 stars. Their sizing is nothing close to a typical size chart. One shirt I ordered was a 2xl, it is more like a large. It was actually comical seeing my husband putting it on. The second shirt, the image on it isn't clear. The shirts do feel like they are decent though, not too thin, or rough.

Réponse de Alpha Weebs
Horrible experience, horrible product
Horrible experience and product. I ordered a hoodie as a gift two weeks before my partner's birthday, it took 6 weeks to arrive and when it did the fabric and quality was AWFUL - I had planned to save it for a Christmas present but I'd be embarrassed to give it to anyone. This is a $60 hoodie. On top of that, after weeks of going back and forth with very slow and unhelpful customer service, they finally provide me an address to return...in China, at my own cost. And their website advertises "easy returns" and "money back guarantee". Lastly, I tried to post a 1 star review on the product page and days later it hasn't appeared, and when I click around I see literally every product has only 4 or 5 star reviews.
Do not waste your money or time with this dishonest company.
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