American Tall Avis 

343
TrustScore 3.5 sur 5

3,5

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Noté 2 sur 5 étoiles

CC charged July 10. Order anticipated to arrive July 20. Tracking shows it spent July 13-18 traveling the 33 miles from Sumner, WA to Seattle. Certainly not the choice of anyone who’s in a hurry.

L'entreprise a répondu

Noté 1 sur 5 étoiles

Overpriced terrible quality they were, tight in the arms loose in the gut, paper thin see-through, and the most astounding part literally still short! Tried to return customer service is abysmal refus... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to order, easy exchange or return and great value for the quality! Only contact has been online and haven't needed any additional assistance due to simple process online.

L'entreprise a répondu

Noté 5 sur 5 étoiles

6'9" / 280 here. American Tall has hit a homerun with their offerings. This is the first and only place that I can go shop and be certain that they will have my size. In fact, it's literally change... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour hommes
  3. Magasin de vêtements pour femmes

Écrit par l'entreprise

American Tall makes quality clothing for tall men from 6'0" to 7'1" and tall women from 5'9" to 6'6". Designed thoughtfully and engineered proportionately to ensure the best fit possible. A family business since 2015, and now a leading brand in the tall community worldwide.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

343 avis

5 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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3,5

Tous les avis

(343)

133 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thanks AT Team!

Always able to find something new, fresh and stylish for every season! So thankful to have a place to shop that has what I need and what I like! Thanks AT Team!

26 mai 2025
Avis spontané
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Réponse de American Tall

Thank you so much, we're so happy we can help keep your wardrobe fresh, comfortable, and what you need! We deeply appreciate your support, thanks for being apart of the AT Family!

Noté 5 sur 5 étoiles

Excellent

The quality of all the products are exactly what you pay for. They are long enough and made of great fabric that will not wear out. American Tall is also great with returns and exchanges if soemthing does not fit right. It is my go to store for pants and long sleeve shirts!

30 avril 2025
Avis spontané
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Réponse de American Tall

Thank you so much, we deeply appreciate your support! We're so glad we can provide quality well-fitting products that are made for Tall!

Noté 3 sur 5 étoiles

Buyer Beware!

Updating my post, since I was finally able to get in touch with someone. I’ve received my order and the dress is absolutely perfect!

Can’t advise on the quality of their clothes because I still haven’t received the items i paid for. I received an email over 10 days ago that my items have shipped, but it’s still showing the carrier is waiting to pick up the package. So it looks like they just created a label and it’s still sitting there. It’s impossible to talk or email with someone at this company and it’s looking like I am going to have to dispute the charge on my credit card. Super disappointed, as I was really excited to try their clothes.

22 mai 2025
Avis spontané
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Réponse de American Tall

We’re very sorry about the delay—your order was shipped from our warehouse in Canada and is impacted by border congestion, however, we can see it has now been delivered. We'd like to note, this is an unusual situation, and not our standard. To help prevent such issues in the future, we’re moving inventory of popular products to our U.S. warehouse.
Due to a high volume of inquiries, response times are currently a bit longer than usual. However, we can see one of our support agents has reached out to you via email. We greatly appreciate your patience and understanding.

Noté 5 sur 5 étoiles

Finally, Fashion That Fits Tall Women!

As a 6'6" woman, finding clothes that actually fit—and look good—has always been nearly impossible. Sleeves too short, pants hitting mid-calf, waistlines in the wrong place… I’ve dealt with it all. Then I found American Tall over four years ago, and it’s been a total game-changer.

American Tall understands the unique needs of tall bodies. Their women’s collection is thoughtfully designed with longer inseams, proper proportions, and cuts that don’t sacrifice style. From jeans and leggings to blazers and coats, every piece I’ve ordered fits like it was made for me—and that’s a first.

What I really love is that I don’t have to choose between fit and fashion anymore. Their pieces are high quality, super comfortable, and actually on-trend. I’ve built a wardrobe I feel confident in—and I’m constantly getting compliments.

If you’re a tall woman who’s tired of compromising, I can’t recommend American Tall enough. It’s a brand that truly gets us.

15 janvier 2025
Avis spontané
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Réponse de American Tall

Thank you so much, we deeply appreciate your support over the years, it means the world to us. Our passion for creating quality tall clothing comes from understanding that everyone deserves to feel confident in their wardrobe! We're so happy that we've helped bring confidence into yours, and we hope to continue helping it grow!

Noté 1 sur 5 étoiles

Non-existent customer service

Non-existent customer service. I ordered items, paid for expedited delivery, received a notification that the label was create, then... nothing. I reached out via email and chat and... nothing.

The AI bot couldn't provide an update and I was never connected with a person during the hours they are meant to be staffed. I am still awaiting an email response to the message sent 4 days ago. What's most frustrating is that I ordered these items for a very important occasion. That day will come and go before I hear from these scammers. I would have spent my money elsewhere had I known this is what I'd encounter.

Amazingly, I came across this site and it looks like they're doing a fine job of responding to the complaints here! Maybe I'll finally hear back from them.

This was my first experience with this company and is guaranteed to be my last.

Sincerely,
A Very Disappointed Customer

21 mai 2025
Avis spontané
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Réponse de American Tall

We're very sorry for your experience. If you can provide us with your email and order number through this link, we'd be happy to look into this for you: https://americantall.ada.support/chat/?greeting=

Noté 1 sur 5 étoiles

I would give a 0 but that’s not an…

I would give a 0 but that’s not an option. I ordered on May 3rd & paid for expedited shipping & it’s never arrived. No customer service except a robot you text with. Supposed to get back with me in 1 - 2 business days. On top of that, they say it was delivered but when I track it, it says label created awaiting package.

18 mai 2025
Avis spontané
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Réponse de American Tall

We’re very sorry about the delay—your order was shipped from our warehouse in Canada and is impacted by border congestion, and our team is working hard to get it delivered as soon as possible. Please know this is an unusual situation. To help prevent such issues in the future, we’re moving inventory of popular products to our U.S. warehouse.
Due to a high volume of inquiries, response times are currently a bit longer than usual. However, I can see that one of our support agents has reached out to you via email. Kindly reply to that message so we can help resolve this for you. Thank you for your patience and understanding.

Noté 5 sur 5 étoiles

I am a 6'1

I am a 6'1, 150lb, 42 year-old woman, for all of my life I have struggled to find clothing that fits my body. I have very long arms and legs and as a previous athlete and now mom of 4, my body has gone through many different stages. I first found American Tall during the fall 2023 and decided to order just one long sleeve shirt and sweat pants. I was SHOCKED! The extra long sleeves were almost too long and the pants went over my feet, and I wasn't swimming in them, they were fitted and cute! I was sold! For the first time in my life I had clothes that felt like they were made for my, tall, skinny, body. Since then I have ordered many shirts, pants, rompers, dresses, sweaters, socks, workout clothes, it has become the only place I buy clothes from. I have ordered a couple things that didn't fit the way I wanted them too, and I was able to easily return them and order new items. They frequently have deals and discounts which is wonderful, I just took advantage of a 25% off deal and my new outfits will be coming in a few days! This company is amazing all the way from the business/customer service to the products themselves. I am so glad I found them and can't wait to buy clothes for my kids. None of my children will have to spend years wearing clothes that don't fit their tall bodies, like I did. Thank you so much American Tall!!!

15 mai 2025
Avis spontané
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Réponse de American Tall

Thank you so much for your kind words! We’re incredibly happy to hear how well our clothes fit and how much they’ve meant to you. It’s stories like yours that truly inspire us. We’re honored to be part of your journey—and we can’t wait to outfit your kids too! Thanks for being a part of the American Tall family.

Noté 5 sur 5 étoiles

I am so glad I found American Tall

I am so glad I found American Tall. I have searched for years for clothes that look nice and fit well. I have a few pieces from them now and I have been very satisfied with quality for all of them besides one and the team was happy to hear my feedback to improve on that specific design in the future.

17 mai 2025
Avis spontané
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Réponse de American Tall

Thank you so much! We’re thrilled to hear you’ve been happy with the fit and quality. Your feedback means a lot to us, and we truly appreciate you helping us improve. So glad you found us!

Noté 3 sur 5 étoiles

I ordered some shirts after triple…

I ordered some shirts after triple checking whether there would be any issues with customs. They had highlighted on multiple pages that the deliveries in North America are not subject to any additional fees, only potentially some local tax. Lo and behold, the parcel arrives in us and the price for customs is more than 200% of the price I paid.
I tried contacting customer service- online chat was useless and they don’t even have anybody monitor it. I sent an email as well- no reply. I’ve reached out to my CC company and arranged for a refund. I suggest steer away from this scam.

Update 05/15/25:
They replied to my email stating that they can reship it or issue a refund. Could be because I refused the delivery, or because my CC company has begun the process of dispute. Either way, I suggest avoiding until they sort out their customer service and duties.
Update 6/18/25:
I finally received all of my money back. Nadia has been helping me out through the whole process (which was lengthy and complicated, apparently due to the fact that I started the dispute through my CC provider and the fact that they carry out their transactions through Shopify).
I’ve decided to change my rating as it definitely is a legit website, and I believe that it was a one-off accident due to the current political climate. I’m not sure if I will risk buying stuff from them again, potentially one they have things figured out.

13 mai 2025
Avis spontané
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Réponse de American Tall

We’re very sorry to hear about your experience—this must have been incredibly frustrating. We can confirm that customers in North America are not typically required to pay duties or additional fees. Unfortunately, due to a sudden change in tariff regulations, duties were incorrectly applied to a few orders, including yours. This was beyond our control, and we’ve been actively working with our carrier to get the charges removed.

We can see that our team is now in touch with you via email to resolve the issue. We also apologize for the delayed response—our support team usually replies within two business days, but a recent surge in inquiries has caused some delays. We truly appreciate your patience and remain committed to resolving this for you.

Noté 5 sur 5 étoiles

Perfect for the long legged folks like me!

I absolutely love being able to order all different kinds of pants that are actually long enough! It's truly amazing! So many options and I have loved everything I've ordered--pajamas, sweats, lounge pants, jeans, slacks, shirts...
American Tall's shipping process is smooth and quick (even though I live in Asia!), and I have had a great experience with multiple orders this year.

16 mai 2025
Avis spontané
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Réponse de American Tall

Thank you so much! We're so glad you like our product offerings and fits - we take pride in that. Please let our customer experience team know if you ever have questions!

Noté 1 sur 5 étoiles

I placed order 3 weeks ago and nothing…

I placed order 3 weeks ago and nothing tried contacting and very difficult no telephone only automated response. I think I have been scammed!!!

27 avril 2025
Avis spontané
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Réponse de American Tall

We’re truly sorry for the delay—your shipment has been held up due to border congestion. Our team is working hard to get it delivered to you as soon as possible. In the meantime, I can see that our support team has reached out to you with a resolution. Please check your Facebook Messenger—we hope it works for you. To help avoid this in the future, we’re moving inventory of your favorite style to our U.S. warehouse so you’ll receive your orders much faster. We hope you’ll give us another chance.

Noté 4 sur 5 étoiles

They provide clothes that actually fit…

They provide clothes that actually fit us tall men. The ones that 6”5 or better!! I just need to get my orders faster. 2 weeks is to long

13 mai 2025
Avis spontané
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Réponse de American Tall

Thank you so much! We’re glad to hear you love our fits. We’re really sorry for the delay with your order — it was a temporary issue due to border congestion. Our deliveries are usually much faster. To help prevent this in the future, we're moving inventory of your favorite style to our U.S. warehouse so you’ll receive your orders more quickly going forward.

Noté 1 sur 5 étoiles

04/28/25 Order Not Received

Ordered from them on 04/28/25. Contacted them on 05/06/25 after not seeing any movement on my order. They said they were behind. Contacted them again on 05/12/25 asking for a refund after seeing that a shipping label had been created on 05/06/25 and not seeing anything change. I was told the order was filled and they couldn't provide a refund. POOR Customer Service not offering any type of alternative solution and just suggested I go through the process of returning the items when I get them in no defined timeframe (maybe next week, maybe next month). I needed one of the items by 05/15/25 for an event. Ordered in more than enough time for the item to arrive.

12 mai 2025
Avis spontané
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Réponse de American Tall

We’re truly sorry for the delay—your shipment was held up due to border congestion. It’s now in transit and should arrive by May 22, 2025. We understand how frustrating this must be, especially since you needed it for a specific event. Our team has reached out via email with a resolution, and we hope it works for you. This was an exception and not reflective of our usual delivery timelines. We appreciate your patience and hope you’ll give us another chance.

Noté 5 sur 5 étoiles

Very tall person grateful for AT

Very tall person grateful for AT. Spend a lot of money here and was very happy with the results. Sometimes I didn’t like the website or customer support was taking there time but i am there to buy clothes lol
Wish refund system was a bit overworked

13 mai 2025
Avis spontané
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Réponse de American Tall

Thank you for your review! We’re so glad you love our products and appreciate your feedback. Our team usually replies within two business days, but during busy times, there may be delays. In the meantime, our Help Center and AI assistant are available to assist you.

Noté 5 sur 5 étoiles

I am a 6'2 girl and I have not found a…

I am a 6'2 girl and I have not found a better clothing company for fitting me properly. American Tall delivers fantastic quality clothes made perfectly for all tall girls. Their styles are up to date and make me feel confident when I wear them out. Thank you, American Tall! <3

12 mai 2025
Avis spontané
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Réponse de American Tall

Thank you so much, we are so glad you like our fits and quality! We take pride in that. Please let our customer experience team know if you ever have questions!

Noté 5 sur 5 étoiles

American Tall changed my life!!

American Tall changed my life!!! As a tall (6'6") woman, I have always struggles with finding clothes that fit me. I found some other tall companies, but the clothes were either SOOO expensive, or they weren't comfortable. When I found American Tall, I felt seen and understood. I was able to buy clothes that actually fit and were extremely comfortable. I became an ambassador for this company because I don't want other tall people to feel the way I did before American Tall. I want to help them find this brand and feel comfortable and confident in what they are wearing. THANK YOU SO MUCH AMERICAN TALL!!!

12 mai 2024
Avis spontané
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Réponse de American Tall

We are so glad we found you, we greatly appreciate your support! Please let our customer experience team know if you ever have questions!

Noté 5 sur 5 étoiles

Finally a place that I can shop!

I have been ordering with American Tall for a few years now. I bought multiple items and as someone that is 6'9, I am thrilled that i can actually buy jackets from them that are not just sport or ski jackets. Some had details that were not for me but return options were easy enough. A forever customer and looking forward to more orders in the future.

3 avril 2025
Avis spontané
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Réponse de American Tall

We're so glad you can buy jackets that fit, we appreciate the support! Please let our customer experience team know if you ever have questions!

Noté 5 sur 5 étoiles

I have 8 pairs of pants from American…

I have 8 pairs of pants from American Tall and I’m in love with each of them. I even have 3 matching pajama sets that touch the floor and I’m 5’9!! That just the Tall length.. not even the extra tall .

The slacks and trousers have amazing stretch! Without any gapping due to the waistband .

The jeans are amazzzzing!!! I have 3 pairs! They are long, are real demon and even have stretch as well! You legit cannot go wrong. Even if you have to take in the waist depending on your body type…this brand has changed the game for me and my wardrobe !!

12 mai 2025
Avis spontané
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Réponse de American Tall

We're so happy you've found comfortable pants that are finally long enough, thanks for the support! Please let our customer experience team know if you ever have questions!

Noté 4 sur 5 étoiles

Mixed experience

Mixed experience. The website is a nightmare to navigate- especially on a mobile device. Initiating & submitting returns-ditto.
But the clothes are definitely cut for talls and some of the styles are super cute. However there seems to be quite a jump between sizes (L vs. XL) A recommendation is to style clothing in such a way that alterations don’t involve pockets or can be accomplished with simple straight seams. Color palette (shell pink, midnight, slate blue) are beautiful.
The maxi jersey dress with pockets was a “final sale”, perfect for an attractive lounge-at-home super comfy yet feminine option-BUT the garment had an obnoxious & strong odor that was impossible to remove (multiple washings) Unsure if odor was the result of dyes used or the fabric or the factory- but I had to throw it out.
Definitely positive to have clothing long enough and in the right proportion for a tall woman (165 lbs, 6 ‘). All in all, I’ll absolutely give them another try. Especially now that I’ve narrowed in on their sizes and expected fit for my body.

9 mai 2025
Avis spontané
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Réponse de American Tall

We're very sorry you've had difficulty navigating the website, we deeply appreciate your feedback and will pass it along to our concerned team! Additionally, if you ever have issues with your order or products, we recommend getting in contact with our customer experience team immediately! We'd like to ensure you receive a quick and easy resolution to any concern you may have. If you'd like provide further feedback, you may use this link. This will ensure it goes to the correct team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff

Noté 1 sur 5 étoiles

Very poor customer service

Very poor customer service. Only a bit that did not recognize the order number. I was charged and had a confirmation of my order which I did not receive. When I contacted them to clarify the status of my order they just canceled it and said the product was sold out. I looked and it is still available online at a higher price point.

I may have dodged a bullet, since then my family has reported that their clothes were poorly made from cheap fabric.

9 mai 2025
Avis spontané
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Réponse de American Tall

We're very sorry for your experience. We've looked into this for you and can see that sadly the item on your order sold out before fulfillment. Our team cancelled and refunded the order as we were unable to fulfill the shipment. We can see you're currently working with someone on our team, please let them know if you have further questions.

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