the service was very good everyone was polite and helpful. I received my replacement washing machine in a few days of getting in touch with appliance serve
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Lisez les avis des autres
Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Voir plus
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Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Voir plus
L'entreprise a répondu
Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us. Dean was very informative and understanding , while stil... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Coordonnées de contact
3 Poole Road, BH2 5QL, Bournemouth, Royaume-Uni
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Excellent
669 avis
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Réponse de ApplianceServe
Hi Mr Ling,
We are pleased we could get back to you quickly regarding your Washing Machine.
Many thanks
Justin
I had my problem with my fridge freezer…
I had my problem with my fridge freezer fixed and the repair man was very good
23 juillet 2026
Avis spontané
Réponse de ApplianceServe
Hi Claire,
This is fantastic to hear your Fridge Freezer could be fixed.
Many thanks
Justin
Good Quality servivce
15 juillet 2026
Réponse de ApplianceServe
Hi,
We are pleased to receive this feedback.
Many thanks
Justin
She was excellent at sorting out the…
She was excellent at sorting out the problems which caused the faults to my washing machine, she explained to me just what she was doing to fix the machine She is excellent at her job and would highly recommend her with any customer
21 juillet 2026
Avis spontané
Réponse de ApplianceServe
Hi Elaine,
This is fantastic news to hear regarding your experience!
Many thanks
Justin
Broken drum replaced
I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages.
The Engineers turned up and were very courteous. They removed the old drum, replaced it and took the "broken" one away. No mess for me to clean up! Brilliant service
1 juillet 2026
Avis spontané
Réponse de ApplianceServe
Hi Maudrey,
We are pleased to hear the job on your appliance went smoothly.
Many thanks
Justin
Réponse de ApplianceServe
Hi Nazire,
We are delighted to hear this!
Many thanks
Justin
Brilliant service for my claim
The young lady customer service was extremely helpful and pushed through my issue with expediency and professionalism. Very polite understanding and helpful. Claim was resolved. Many thanks 😊
3 juillet 2026
Avis spontané
Réponse de ApplianceServe
Hi Susan,
We are delighted we could resolve any problems for you!
Many thanks
Justin
Very helpful and thorough talked me…
Very helpful and thorough talked me thru, to help me give full details of problem lve been having with my tv
3 juillet 2026
Avis spontané
Réponse de ApplianceServe
Hi,
We are pleased we could guide you through any issues you were having.
Many thanks
Justin
Polite and helpful on the phone to book…
Polite and helpful on the phone to book appointment. Engineer came on time found the fault ordered the part. Then phoned and ask when he could come and fit the part. It's now fitted engineer was very polite and friendly
29 juin 2026
Avis spontané
Réponse de ApplianceServe
Hi Shirley,
We are delighted the part fit was successful and hopefully your appliance is good to go!
Many thanks
Justin
Spoke with a very friendly and yet…
Spoke with a very friendly and yet professional girl ( Bee ) who sorted out all that was necessary to facilitate the order and delivery of my replacement washing machine. Thank you Bee
26 juin 2026
Avis spontané
Réponse de ApplianceServe
Hi John,
We are delighted we could organise a replacement Washing Machine.
Many thanks
Justin
Quick and efficient service
I reported a problem with my washing machine. I was contacted the same day with an appointment for the following day.
The engineer arrived punctually. He was friendly and helpful. He tested the machine and spent time diagnosing the problem.
Unfortunately it was not something that he could fix. It was due to low water pressure so he advised me to contact my landlord.
Very happy with the service I received.
23 juin 2026
Avis spontané
Réponse de ApplianceServe
Hi Tami,
We are sorry this wasn't something we could fix on this occasion, but if you ever have any issues please don't hesitate to call us.
Many thanks
Justin
Spot on the best everything completed…
Spot on the best everything completed .thank you YM Barre
16 juin 2026
Avis spontané
Réponse de ApplianceServe
Hi Yvonne,
We are delighted that everything went smoothly!
Many thanks
Justin
Yanis the engineer gave a time he would…
Yanis the engineer gave a time he would be here very prompt and courteous. I’m checking the Machine (Washer) it was found that the brushes on the Washing Machine deteriorated. Yanis kindly explained everything to me and put in New brushes and now I have a working machine. Thank you, Yanis
16 juin 2026
Avis spontané
Réponse de ApplianceServe
Hi Janet,
We are delighted your Washing Machine is now working correctly!
Many thanks
Justin
Outstanding excellence.
From the first call to the final repair, this company is excellent. The young man who did the repair is an excellent ambassador for this company. Thankyou.
2 juin 2026
Avis spontané
Réponse de ApplianceServe
Hi Ann,
We really appreiciate the kind feedback on your experience.
Many thanks
Justin
Feeling a bit let down by ApplianceServe this time.
We've been with ApplianceServe for several years now and they have given fairly good service up to now. But how long should it take to replace a battery on a Dyson? They sent me a message today to tell me the repair has been completed but I still haven't got it back yet - 2 and a half weeks after informing them of the problem. The dust on my mantelpiece is "almost" quarter of an inch thick! Very poor service this time.
9 juin 2026
Avis spontané
Réponse de ApplianceServe
Hi Chris,
Thank you for your feedback, and I’m sorry you received a confirmation saying the repair was complete when it isn’t.
I can see this is because the engineer sent through their report, which normally means the work has been finished.
I’ve now escalated this to your Case Manager, who will be in touch as soon as possible to confirm the next steps.
Thank you for your patience while we look into this.
Many thanks,
Charley
Réponse de ApplianceServe
Hi Raherla,
We appreciate your feedback.
Many thanks
Justin
Prompt repair
31 mai 2026
Réponse de ApplianceServe
Hi Chelsea,
We're delighted we could repair your appliance.
Many thanks
Justin
Chi chi was a pleasure to deal with
Chi chi was a pleasure to deal with. While efficient did not lose the personal touch. Dealt efficiently with my request.
27 mai 2026
Avis spontané
Réponse de ApplianceServe
Hi Charles,
We are really happy to hear this type of feedback.
Many thanks
Justin
The repair was completed before the…
The repair was completed before the bank holiday and that was very helpful plus the engineer Paul was very professional
21 mai 2026
Avis spontané
Réponse de ApplianceServe
Hi John,
We're pleased the repair was completed in time for the holidays!
Many thanks
Justin
Replacement cooker
Issues resolved regarding cooker size and appropriate model being sent.
20 mai 2026
Avis spontané
Réponse de ApplianceServe
Hi William,
We appreciate the honest feedback on your experience.
Many thanks
Justin
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