Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Voir plus
L'entreprise a répondu
the service was very good everyone was polite and helpful. I received my replacement washing machine in a few days of getting in touch with appliance serve
L'entreprise a répondu
Dean was a pleasure to talk with today and answered all the questions we had to finalise our decision on choosing the right appliance for us. Dean was very informative and understanding , while stil... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Coordonnées de contact
3 Poole Road, BH2 5QL, Bournemouth, Royaume-Uni
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Excellent
670 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Réponse de ApplianceServe
Hi,
We really appreciate you taking the time to leave your review.
Many thanks
Justin
Quick and efficient
7 octobre 2025
Réponse de ApplianceServe
Hi Helen,
We're delighted you've been happy with the service.
Many thanks
Justin
The engineer Dave arrived in the…
The engineer Dave arrived in the specified timeframe. Completed the job and tested the appliance, very pleasant and professional
7 octobre 2025
Avis spontané
Réponse de ApplianceServe
Hi Heather
We are thrilled that Dave could complete the job, fixing your appliance!
Many thanks
Justin
Very helpful and reliable.
30 septembre 2025
Réponse de ApplianceServe
Hi Rosamund,
We are delighted we could help you in your query!
Many thanks
Justin
The admin and problem recording was…
The admin and problem recording was excellent.
Like for like means something different to Appliance serve as its cost me £485 to get a truely like for like appliance.Appliance Serve knew what they were insuring for the years of payment. When a genuine claim arrives they have suddenly moved the goal posts and limits apply. Fair! - hardly.
Delivery arranged then cancelled on day of due delivery due to “unforeseen circumstances”
Is this good enough? - hardly.
When will the machine be delivered ! - anyone’s guess.
25 septembre 2025
Over all good service just wish removable and deliverable was more affordable.
Just wish that removable and new item was more affordable
23 septembre 2025
Réponse de ApplianceServe
Hi Elizabeth,
We appreciate this feedback very much.
Many thanks
Justin
The service i received was brilliant
The service i received was brilliant, The amount of time it took the engineer to fix my washer was so quick.
19 septembre 2025
Avis spontané
Réponse de ApplianceServe
Hi David,
We are delighted to hear your washer could be fixed.
Many thanks
Justin
Well informed of every step
Well informed of every step. Polite, friendly and professional. Repair carried out quickly and efficiently.
18 septembre 2025
Réponse de ApplianceServe
Hi David,
We are delighted you were happy with your repair!
Many thanks
Justin
All very easy and well happy with their…
All very easy and well happy with their service 👍👍👍
12 septembre 2025
Réponse de ApplianceServe
Hi,
We are pleased you're satisfied with the service provided!
Many thanks
Justin
A great service
A great service. Little wait for parts, but sorted now. Brilliant communication.
18 septembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Lynn,
We appreciate this feedback, thank you for being with Appliance Serve.
Many thanks
Justin
Found every one helpful and efficient
19 septembre 2025
Réponse de ApplianceServe
Hi Ellen,
We are delighted you were happy with the service!
Many thanks
Justin
Our Fridge freezer went in the 3/9/25…
Our Fridge freezer went in the 3/9/25 repair s came out on the Saturday tried to fix the problem only to realise the motor was gone and needed replacing. Parts on order and was fixed on the 16/9/25. All up and working, very efficient services.
4 septembre 2025
Avis spontané
Réponse de ApplianceServe
Hi,
We appreciate you taking the time to leave us a review on your repair experience.
Many thanks
Justin
Good to speak to someone not ai
Good to speak to someone not ai , who was very clear and helpfull, in sorting everything out .
17 septembre 2025
Réponse de ApplianceServe
Hi Richard,
We know how important it is to have clear communication with customers in order to help, so we appreciate this.
Many thanks
Justin
Great Service!!
The engineer turned up, he was smart, well mannered, polite.
He listened to what I said about the problem, then set about fixing it.
He spent 20/25 minutes fixing it, then came back to me to report his findings.
The machine is now running superb.
Huw, was fantastic and a highlight for your company.
All was cleaned up and replaced, and he took time to show me it was operating correctly.
A first class service and a5 star service from Appliance Serve!
Thank you!
13 septembre 2025
Avis spontané
Réponse de ApplianceServe
Hi,
We are happy that your appliance could be fixed, and in a timely manner!
Many thanks
Justin
Excellent service!!
I have used this company for a few years now. Excellent service, helpful and courteous staff and great prices for the cover they provide. No call out or repair charges and if they can't fix the appliance they replace, like for like. Cannot fault them and happy to recommend -))
15 septembre 2025
Réponse de ApplianceServe
Hi Brett,
We are very thankful for your loyalty, and we're always on hand to help whenever you need us.
Many thanks
Justin
Great Service with call back
I phoned Appliance Serve this morning to report that my TV had no vision, just sound. I was called back by Alicia, who was very helpful indeed. She was very pleasant and understanding and took all the details needed. 10/10
15 septembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Michael,
We are delighted we could be of assistance!
Many thanks
Justin
Réponse de ApplianceServe
Hi,
We are thankful for the positive feedback, this helps us to continue delivering this service.
Many thanks
Justin
Bee was so nice and caring she found me…
Bee was so nice and caring she found me details and dhe going go pass to next level but show really care and concern for me after a stressful morning of dealing with a fire in my kitchen .
10 septembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Elaine,
We are glad we could help, after what must've been a stressful event.
Many thanks
Justin
Friendly and efficient service.
8 septembre 2025
Réponse de ApplianceServe
Hi Leigh,
We really appreciate you taking the time to leave feedback!
Many thanks
Justin
Highly recommend but take a bit longer
I would recommend but I think thy took 2 weeks I was without a hoover
3 septembre 2025
Avis spontané
Réponse de ApplianceServe
Hi Zenab,
We are very sorry you had to wait a little bit for your repair. We
appreciate your feedback.
Many thanks
Justin
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