I cannot find my previous review to edit it. Spoke to the service tech yesterday. My review was about the company and not him. I had previously called and cancelled my appt and changed to another... Voir plus
Établissement
Changer d'établissement22347 La Palma Ave, Ste 107, 92887 Yorba Linda, CA, US
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The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Voir plus
L'entreprise a répondu
Technician texted when he would be arriving. He asked if I had any concerns. He addressed those concerns and did a thorough job.
The techs are very friendly. Knowing if they are coming in the AM or PM would be helpful. The text when they are ready to be at my house is helpful. It let's me put the.dogs inside. I was very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Etats-Unis
- 19514000174
We overthink pests so you don't have to.
4,5
Excellent
168 avis
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Réponse de Aptive Pest Control - Orange County
Hi Daniela,
That’s exactly the kind of experience we aim to deliver at Aptive—reliable service, professional care, and real results you can count on. Thanks for putting your trust in us to protect your home!
-Jasmine
Very professional
There were 2 men that came to do the service today, we discussed what my concerns were and they got after everything right away.
1 mai 2025
Réponse de Aptive Pest Control - Orange County
Hi Ed and Betsy,
Thank you for sharing your experience with us! We’re so glad to hear that our team addressed your concerns right away and took care of everything promptly. At Aptive, we strive to provide efficient, thoughtful service that meets your needs, and it’s great to know our service professionals made a positive impact. We truly appreciate you being part of the Aptive family!
-Jasmine
PRIOR NOTIFICATION OF SERVICE
A notice should be sent by email or text to know when service will be done, PRIOR TO THE DATE.
Please leave a receipt or card so I know you came. My dogs need to be locked in the house. The gate needs to be unlocked to get to the back of the house and yard.
3 mars 2025
Réponse de Aptive Pest Control - Orange County
Hi there,
Thank you for taking the time to share your thoughts with us! We truly appreciate your feedback. We completely understand the importance of receiving a notification before service and will make sure to look into ways to improve communication for you. We also want to ensure your pets are safe and your yard is properly accessed. Rest assured, we'll pass along your suggestions regarding receipts, cards, and gate access to our team to help make your experience even better moving forward. Thanks for being a part of the Aptive family, and we’re here to continue providing you with great service!
-Jasmine
Very average pest control
Very average pest control. I don't like the communication system to get a hold of the office and I haven't been very impressed with their service people.
15 avril 2025
Réponse de Aptive Pest Control - Orange County
Hi Nina,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with Aptive hasn't felt exceptional, especially when it comes to communication and service consistency -- that's definitely not the standard we aim for. Your concerns are important to us, and we'd really like the chance to make things right and show you the level of care and quality we're proud to stand behind. If you're open to it, please reach out so we can take a closer look at your account and address these concerns directly.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Kelly,
Thank you so much for the kind words! We're thrilled to hear that you're happy with the service provided. At Aptive, we strive to deliver the best experience for our customers, and it's wonderful to know we met your expectations. If you need anything else, we're her for you!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Sharon,
Thanks so much for your kind words! We're thrilled to hear that you've experienced the consistency, regularity, and politeness we aim to bring to every visit. At Aptive, we're all about making pest control feel simple, reliable, and respectful -- just the way it should be. We truly appreciate having you as part of the Aptive family!
-Jasmine
He came in and did great work
He came in and did great work . explained everything what i have a questions.
And telling me about what he did .
Very honest and work hard and respect.
11 avril 2025
Réponse de Aptive Pest Control - Orange County
Hi Seong,
Thank you so much for your kind words! We're thrilled to hear your service professional took the time to answer your questions and walk you through the service -- that's exactly the level of care we strive for at Aptive. We're proud to have a team that's not only hardworking and respectful but also truly committed to making sure you feel informed and comfortable. Thanks for being a part of the Aptive family!
-Jasmine
Very professional
Not deterred by my dogs, very professional and calm demeanor. Completed the task thoroughly and timely.
22 avril 2025
Réponse de Aptive Pest Control - Orange County
Hi Abel,
Thank you so much for the thoughtful review! We're so glad to hear your service professional's professionalism and calm presence stood out -- especially around your pups! At Aptive, we pride ourselves on providing thorough, timely service while respecting every part of your home environment (four-legged friends included).
We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to protect your home!
-Jasmine
Carlos was professional and friendly
Carlos was professional and friendly. He took the extra time to make sure my yard was thoroughly sprayed for pests. Thanks so much!!
22 avril 2025
Réponse de Aptive Pest Control - Orange County
Hi Martin,
Thank you so much for the kind words! We're thrilled to hear that Carlos took such great care of you and your yard. Going the extra mile is exactly what we aim for at Aptive, and it's awesome to know him professionalism and friendliness made a lasting impression.
We're grateful to have you in the Aptive neighborhood -- thanks again for trusting us to protect your home!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi there,
Thank you so much for your kind feedback! We're thrilled to hear that you've had a positive experience with our team. At Aptive, we take pride in being on time, maintaining professionalism, and keeping the lines of communication open. It's great to know that these efforts are making a difference for you.
We appreciate you choosing Aptive, and we're here if you ever need anything in the future!
-Jasmine
Reminders always get a call before…
Reminders always get a call before they’re ready to come, always kind and courteous or every technician that I’ve dealt with
10 avril 2025
Réponse de Aptive Pest Control - Orange County
Hi Denise,
Thank you so much for sharing your experience! We're thrilled to hear that our team has been kind, courteous, and respectful of your time. At Aptive, we believe communication is key, and it's great to know our reminders and customer care are meeting your expectations. We truly appreciate you being part of the Aptive neighborhood, and we'll always be here to help!
-Jasmine
Technician was on time
Technician was on time, courteous and did the treatment quickly and effectively.
13 janvier 2025
Réponse de Aptive Pest Control - Orange County
Hi Mike,
Thanks so much for sharing your experience! We're glad to hear your service professional was prompt, courteous, and got the job done efficiently. That's exactly the level of service we strive to provide at Aptive. We appreciate you being a part of the Aptive family!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Bruce,
Thank you for the kind words! We're thrilled to hear you had a careful and thorough experience with Aptive. We take pride in providing top-notch service, and we're so glad we could meet your expectations.
-Jasmine
Had to reschedule to a next day…
Had to reschedule to a next day treatment, and the agent
totally handled it. The technician, Cris. Was exceptional and took pictures of the areas treated, and sent to me. Great job.
27 mars 2025
Réponse de Aptive Pest Control - Orange County
Hi Ralph,
Thanks so much for sharing your experience! We're glad to hear everything was handled smoothly and that our team made the reschedule process easy for you. Huge shoutout to Cris for going the extra mile with the photo updates -- that kind of care and communication is exactly what we aim for at Aptive. We're grateful to have you as part of the Aptive neighborhood and are always here if you need anything!
-Jasmine
Phoned before coming
Phoned before coming, came promptly, performed services inside and outside with professionalism
8 avril 2025
Réponse de Aptive Pest Control - Orange County
Hi there,
Thanks so much for the great feedback! We're happy to hear our team showed up on time, kept you in the loop, and handled everything with professionalism. At Aptive, we're all about making your experience smooth and stress-free, inside and out. We appreciate you being part of the Aptive family!
-Jasmine
Service technician was thorough
Service technician was thorough, thoughtful, and helpful.
8 avril 2025
Réponse de Aptive Pest Control - Orange County
Hi David,
Thank you so much for your kind words! We're thrilled to hear that your service professional was thorough, thoughtful, and helpful. At Aptive, we're committed to providing top-notch service, and it's great to know we met your expectations. We truly appreciate having you as part of the Aptive family!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Lisa,
Thank you for your kind words! We're thrilled to hear that you appreciated the service professional's punctuality and attention to detail. At Aptive, we take pride in providing thorough and reliable service, and it's wonderful to know that made a positive impact on your experience. We truly appreciate your feedback and look forward to servicing you again!
-Jasmine
Réponse de Aptive Pest Control - Orange County
We appreciate you taking the time to share your experience, Ashley! It's wonderful to hear that our team has been kind and easy to work with. Their expertise and professionalism are important to us, as is your satisfaction with our service. Thank you for being the best part of Aptive!
-Alexis
Réponse de Aptive Pest Control - Orange County
We appreciate you taking the time to share your feedback, Elaine! We're glad you were kept informed throughout the process so you knew what we were doing while at your home. Thank you for being a part of Aptive!
-Alexis
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