ARC Consultants Ltd Avis 

160
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I am extremely satisfied with the service provided. The communication was impeccable; I was informed of every process as it happened. I was given an oral summary of the visit and a very thorough repor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were really happy with the Level 3 survey carried out by Alaur. One of the most important things for us was having a report that we could actually understand, without lots of technical wor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We cannot recommend Alaur and his company enough for your surveying needs. He was efficient, prompt and the best thing was he was in contact with us throughout the process. Usually we’ve heard that su... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alaur’s approach to home surveys is refreshing, as he doesn’t just send the survey report for the customer to digest and do their best to understand. He also calls with a personal run through of his... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Géomètre-expert en bâtiment
  2. Consultant en construction
  3. Géomètre-expert immobilier
  4. Géomètre-expert

Écrit par l'entreprise

ARC is a niche and independent practice of Chartered Building Professionals based in Leicester providing property advice to clients across Leicester, Wigston, Oadby, Blaby, Lutterworth, Market Harborough, Loughborough, Leicestershire villages and surrounding areas such as but not limited to - Northamptonshire, Coventry, Rugby, South Nottinghamshire. Our local knowledge means we understand common issues in properties across the area; from 1930s semis to modern developments. Independent & honest advice, and we are not a volume-driven surveying firm. That means - No pressure to upgrade unnecessarily. No generic reports. No call centres. Just straight forward, professional advice focused on helping you make the right decision. Our reputation is built on being dependable and providing transparent advice from our team who have over 25 years’ experience leading to a broad knowledge base of domestic dwellings. Our surveyors are experienced in compiling reports, defects assessments, assessing subsidence related damages etc. Our proactive approach is based on being forward thinking and devising innovative strategies, ensuring we deliver success for every client. ARC’s clients include, but not limited to, local authorities, private individuals, companies, insurers and adjusters. Homebuyer Surveys & Building Surveys When purchasing a new home, there are three types of surveys available on the market. ARC Consultants Ltd provides all levels of RICS HomeBuyer Surveys in Leicester, across Leicestershire and surrounding areas with quick turnaround and clear, thorough reports. clear advice, fast reports and no upselling. Subject to the level of report, we will provide you with a detailed, easy-to-understand HomeBuyer Report within 24–48 hours, plus a same-day call with your surveyor so you know exactly what you’re buying. Level 1 Homebuyer Survey Report (Formerly Condition Report) Level 2 Homebuyer Survey Report Level 3 Homebuyer Full Building Survey Report Why buyers choose ARC Consultants ✔ Reports delivered in 24–48 hours ✔ Same-day verbal summary after inspection ✔ Speak directly to your qualified surveyor ✔ No upselling or unnecessary recommendations ✔ Clear, jargon-free reports you can actually understand ✔ Post report support with a video call service FAQ - How long does a HomeBuyer survey take? Reports are typically delivered within 24–48 hours of inspection. Can I speak to the surveyor? Yes — we provide a same-day verbal summary and are happy to discuss the report. Do I need a Level 2 or Level 3 survey? We’ll advise you honestly based on the property, even if that means recommending a cheaper option. Insurance Claims At ARC we have many years working within the insurance industry and, as consultants, directly for insurers. This has led to us being experienced in understanding the processes involved in dealing with insurance reinstatements for all major perils including subsidence, fire, flood and escape of water. Contrary to popular beliefs, insurers are there to help affected homeowners with empathy, providing indemnity appropriately to the level of cover under the policy. Insurers will often utilise experienced and knowledgeable suppliers in order to reach that objective. Unfortunately, sometimes due to exceptional circumstances and/or differing opinions, further support could be required. The policyholder is often allowed to instruct an independent building surveyor to act on their behalf to provide the necessary support and oversight of the reinstatements. Under the terms of the home policy, the fees (often worded as “professional fees”) forming part of the claim. At ARC, we differ from claims assessors, who will want to involve their own suppliers which can then lead to protracted discussions and the associated unnecessary delays. We fully understand the challenges that can be faced for both the homeowner and the insurer, and in acknowledgement, we would only work alongside the insurer and their appointed suppliers, ensuring both parties are fully supported throughout the period of reinstatement. We find working with the appointed adjuster, their preferred surveyor and/or their approved panel contractor often provides the most optimum route. Subsidence can take place when the ground beneath your property’s foundation moves down, leading to the structure to move. Have you noticed tapering cracks diagonal in appearance? Have they appeared suddenly whether internally or externally? If you are unsure or suspect your property is suffering from subsidence, the cause of the damage will need to be identified and a report provided. Should subsidence be confirmed, this report can then be forwarded to your insurers for their further review, with a view to accepting a valid claim, subject to an applicable excess. The cost of the report would usually form part of the claim. Your insurers can then take the lead who will appoint various specialists (adjusters, site investigation team, mitigation team etc) who will manage the claim ensuring your property is made safe from continuous movement, along with the appropriate repairs. We have over 25 years experience dealing with properties suffering from subsidence, we therefore have the knowledge to guide you on the process.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

160 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(160)

127 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Incredibly helpful

Alaur was incredibly helpful in taking us through the various survey options available and which one was most appropriate in our circumstances. If you need to want a professional unbiased view on what you need to do ring these guys.

11 juin 2026
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for taking the time in leaving your review, it's really appreciated.

We take great pride in ensuring you are guided through the options and make things clearer without any pressure. Thanks for the recommendation as well, it means a lot.

If you ever need any further advice, we're always here to help.

Noté 5 sur 5 étoiles

Alaur was brilliant throughout the…

Alaur was brilliant throughout the surveying process; reassuring, efficient and competitively priced. He guided us through each stage and was consistently happy to help and explain specific details. We cannot recommend him highly enough.

23 mars 2026
Avis spontané
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for leaving your review, it's really appreciated

We're happy that you were fully satisfied with the service provided, and thank you for your recommendations

All the best

Noté 5 sur 5 étoiles

Very professional and punctual service

Very professional and punctual service. Very detailed, timely survey and report completed. Very reasonable prices. Would definitely recommend

10 juin 2026
Avis spontané
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for taking the time to leave your review, and we're glad you were happy with the service provided

All the best

Noté 5 sur 5 étoiles

Excellent & Highly Professional Service

Extremely efficient and very easy to deal with from beginning to end making for an excellent customer experience
Alaur was extremely professional and knowledgeable along with a very balanced approach to any issues raised and supported by a very user friendly report

3 juin 2026
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for your review, we appreciate you taking the time.

We're glad you were happy with the service, and wish you all the best

Noté 5 sur 5 étoiles

Top service from beginning to end

from the initial call enquiry, I was listened too and guided to the right service, without pressure or being rushed. The quote was competitive, and the service delivered excellent, with a call to explain the report before it was issued, and availability to contact if I had further queries. Would recommend to family and friends

26 mai 2026
Avis spontané
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for the review, we really appreciate it.

We're glad you felt listened to and supported and that our service was to your satisfaction. It's great to hear the report and follow up call were helpful too.

Thanks again for the recommendation, it really does mean a lot us

Noté 5 sur 5 étoiles

Fantastic experience with ARC

Fantastic experience with ARC, from quick responses via email regarding initial quote to quick turnaround on the report being written up. My experience with ARC has been exceptional. Alaur has been a great help to me and his phone calls to discuss report have been professional, efficient and friendly! Would recommend ARC to anyone looking for personal, friendly and professional survey work done. ⭐️⭐️⭐️⭐️⭐️

6 juin 2026
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for taking the time to leave your kind words, we really appreciate it.

We're glad you were happy with the service, and thanks again for your trust and support

Noté 5 sur 5 étoiles

Alaur is an amazing professional

Alaur is an amazing professional. He is extremely honest, transparent and reliable.
Highly recommended if you need 5 star surveyor's report.
Alaur will keep you fully updated before the visit by sharing relevant information with you. He will call you after the survey with a verbal report. He will keep you fully updated.He will offer you a video call or Teams call to enhance your understanding. He will be able to produce a very comprehensive report in a day (if urgently required) and the details in the report are any buyer's delight. There are so many useful tips for buyers' solicitors. It is incredible. I will use him 100/100 times.
Alaur you are providing an exceptional service and support for your customers. I want this service to grow exponentially as customers need authentic professionals like you. Thank you!!!

4 juin 2026
Avis spontané
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for the review, we really appreciate it.

We're pleased to hear the communication, detail, and support throughout the process made a difference for you; it’s great to know that came across.

Thanks again for your kind words, we're always here if you need anything in the future

Noté 5 sur 5 étoiles

I feel because this company treated me…

I feel because this company treated me how they would expect to be treated. Not just taking your money. Respect and honesty from start to aftercare. You can ask anything after Completion of the survey. Nothing too much trouble. Thank you

30 mai 2026
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for your kind words, we really appreciate it.

We're glad the survey helped put you at ease, and it means a lot to hear you felt supported throughout. Always happy to go that extra mile where we can.

Thanks again for your trust and support

Noté 5 sur 5 étoiles

Incredible, professional and 10 star service

Amazing service from alaur. I feel incredibly lucky to have found such a wonderful surveyor. As a first time buyer, the whole process is daunting. My first contact from alaur was different to the rest, after looking and comparing quotes, I soon had non stop spam, reach outs and emails with company’s asking me to book with them. I felt completely overwhelmed. In the midst of this was an email from alaur, a personable email, it was different from the rest, the nature wasn’t pushy or pilling on information, it’s exactly what I needed, it stood out. From here I decided to reach out. I hadn’t a clue what I was doing or what kind of survey I needed, I genuinely thought I may have needed a level 3 survey and at this point alaur could have upsold this to me, or agreed, instead he asked me my concerns looked at the property online and actually informed me a level 2 would be sufficient. He was prompt, quick at responding and really listened to what we needed. I knew I’d made the right choice. On the day of the survey alaur contacted me and highlighted key points, which was so helpful! We spoke through everything and he put me at complete ease, at this point he said the report would be complete in 24 hours which it was. He also offered a teams meeting after the report so we could go through anything I was unsure of, I’m pretty sure this is unheard of in the surveying world, it was such an added bonus. I would absolutely recommend alaur to everyone, incredible service, kind, personable and so knowledgeable with a wealth of experience. Thank you for making this part of the buying process a less stressful experience, we are so grateful for you hard work. Charlotte and Rob

5 juin 2026
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for the amazing review, it really means a lot us.

We're glad we could help make things feel a bit easier and less overwhelming, especially as a first time buyers. Really pleased the whole process and support along the way helped put your mind at ease.

Thanks again for your kind words and we're always here if you need anything in the future

Noté 5 sur 5 étoiles

Alaur was very professional and…

Alaur was very professional and provided an in depth report. Would definitely recommend ARC. Very happy with the service and price.

1 juin 2026
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you very much for taking the time to leave us your review and recommendation, it does mean a lot to us and we really appreciate it

We wish you all the best

Noté 5 sur 5 étoiles

From the first point of contact ARC…

From the first point of contact ARC Consultants were quick to respond, showed professionalism and excellent knowledge in the area of report I needed. Great customer service.More than happy to recommend them to my friends if they ever need a Surveyor. Thankyou Alaur.

2 juin 2026
Avis spontané
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you very much for taking the time to leave your review, we really appreciate it

We're glad that you were satisfied with our service

All the best

Noté 5 sur 5 étoiles

Fab service and hekpful

Alaur was fantastic! We are looking for a roof engineer for our solar panels installation and he was very helpful, listened to our requirements and with not having much experience (definitely me)!! he gave very good advise on steps forward. Thank you for all the information Alaur!

29 mai 2026
Avis spontané
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we really hope our advice was useful and helped you going forward.

All the best

Noté 5 sur 5 étoiles

Alour comes across very straight and…

Alour comes across very straight and honest and genuinely professional.
He seems to know his trade and got good skills at what he does.
He connects well and provides a good and well educated report.
I am happy with his work and would recommend him without hesitation.😇👍

26 mai 2026
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for your kind words, we really appreciate it.

We're glad you found the approach honest and professional, and that the report was clear and helpful. Building trust and making things easy to understand is always our aim, so it’s great to hear that came across.

Thanks again for the recommendation, it means a lot, and we're always here if you need anything in the future.

All the best

Noté 5 sur 5 étoiles

Highly recommend.

Couldn't recommend ARC Consultants highly enough. From the very first email to every conversation I had with Mr Choudhury I felt comfortable that id made the right decision. His survey was extremely in depth and gave some great advice even on the smallest detail. Worth every penny for piece of mind aline when buying a property.

23 mai 2026
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we're glad to see that our approach has helped you going forward.

All the best going forward.

Noté 5 sur 5 étoiles

ARC consultants what can I say im not…

ARC consultants what can I say im not big on giving reviews but when you get a company like this I think anyone needs to know. from start to finish 100% great they keep me updated every bit of the way and once the survey was done on the same day they rang me and talk me through any issues point by point and even said I can anytime if I needed more help which some company's do not do .and what's so good aswell the price beat lots of company's out there by lots not £50-£70 but by hundreds pounds i think my one was £230 cheaper than the rest keep up the good work

13 mai 2026
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for such a lovely review; we really appreciate it.

We're glad we could help you, with the follow-up call being helpful, and that everything was clear and reassuring. We always aim to keep things honest, practical, and easy to understand, so your feedback means a lot.

Thank you again for your kind words and recommendation, and we're always here if you need anything further.

Noté 5 sur 5 étoiles

We were quite unsure at the start of…

We were quite unsure at the start of the process about which survey level to choose and even which company to go with. After a lot of research, we were fortunate to find Alaur.

He took the time to answer all of our questions beforehand and, rather than recommending a more expensive option, suggested a Level 2 survey when we had assumed we would need a Level 3 — saving us money, which is always appreciated when moving house.

Alaur was incredibly prompt in contacting the estate agent and arranging everything. He called us immediately after the survey to provide a helpful summary, and the following day we received an exceptionally detailed report. It included plenty of photographs, clear recommendations, and reassuring explanations throughout.

Alaur has also kindly offered to arrange a video call if we have any further questions or anything we are unsure about.

Alaur is absolutely fantastic, and I would highly recommend both him and the company to anyone. The whole process was stress-free, thorough, and professional — and Alaur himself is genuinely kind and approachable. Thank you, Alaur!

18 mai 2026
Avis spontané
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for such a lovely and detailed review, we really appreciate it.

We're glad we could help you especially as choosing the right survey is crucial. We always aim to keep things honest, practical, and easy to understand, so your feedback means a lot.

Thank you again for your kind words and recommendation, we're always here if you need anything further.

Noté 5 sur 5 étoiles

Amazing service

Amazing service, quick responses and the report is so detailed. Will recommend to anyone who asks who I used

6 mai 2026
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for taking the time to leave your review and recommendations, we really appreciate it

All the best

Noté 5 sur 5 étoiles

Structural survey request

I contacted Alaur for some advice on a structural survey required on my property. It was for a specific structural report. Alaur was exceptional in the advice he provided. Even though he was unable to accommodate our request but he provided great advice in terms of what I should expect. He also provided another great contact to help us. I wouldn’t think twice about calling Alaur for any further requirements.

6 mai 2026
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you very much for leaving your review, we really appreciate it

We're always keen on providing the right advice to our clients, even if that means we provide you with alternative options, so we're glad that came across for you.

We wish you all the best

Noté 5 sur 5 étoiles

Amazing service

Amazing service. Extremely helpful on the phone from initial contact through to after the survey. Extremely detailed report which described in detail all major and minor defects and what action to take. The report was not generic, everything was specific to the property and I could tell it had been written with a high level of knowlege, care, and detail. I will be using again in the future. Thank you.

11 mai 2026
Avis spontané
Logo de ARC Consultants Ltd

Réponse de ARC Consultants Ltd

Thank you so much for taking the time to leave your review, we appreciate it very much.

All the best and we're if you ever need us again

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus