Art Gen Avis 

71
TrustScore 2 sur 5

1,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I have cancelled my account RIGHT when I made it and they have charged me every month still to this day and will not give me my money back or let me cancel DO NOT SUBSCRIBE they are scammers, terribly... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Not good. Over time your money buys fewer and fewer credits. Impossible to see how to reduce payments or cancel your subscription. Image generation frequently fails and then, sometimes, you are... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

the site offers an insane ammount of powerful tools and model options, which is amazing, but it was honestly a bit complex for me to figure out at first as an older user. there are just so many featur... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

the platform looks incredible and you can tell it’s high quality, but honestly, it was just too comprehensive for what i needed. there are so many advanced settings and customization options that i fe... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Art Gen AI is a platform that uses cutting-edge AI to generate high-quality images and videos from text prompts. Our technology allows you to transform your ideas into digital masterpieces through a user-friendly interface with powerful customization options.


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

71 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,9

Tous les avis

(71)

71 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

nice app

The app saved a lot of time for my creative projects

12 février 2026
Avis spontané
Logo de Art Gen

Réponse de Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighiting this for other users!

Best regards,
Art-Gen Support

Noté 5 sur 5 étoiles

I use art-gen every day both for work…

I use art-gen every day both for work tasks (mostly for creating all kind of ads) and also sometimes for fun - like to put my friend's face into some weird image or to try on different hairstyles. I love that I don't need to switch between different apps all the time and can just do everything in one place. Hope they'll develop even more with time so I as a pro creater I could create even mooooore complex things.

27 novembre 2025
Avis spontané
Logo de Art Gen

Réponse de Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighiting this for other users!

Best regards,
Art-Gen Support

Noté 1 sur 5 étoiles

Impossible to cancel

Impossible to cancel! They made it very difficult to cancel and it's intentional. Do not patronise this platform, you will regret it. They also bill weekly and I have been trying to cancel for a whole month!

24 février 2026
Avis spontané
Logo de Art Gen

Réponse de Art Gen

Hi there!

Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.

You are billed according to your chosen plan, which can be terminated or altered at by contacting the relevant address as per the ToS as well!

Best regards,
Art-Gen Support

Noté 1 sur 5 étoiles

Ther is no option to cancel…

Ther is no option to cancel subscription. Why is that? Cancel it now!

24 février 2026
Avis spontané
Logo de Art Gen

Réponse de Art Gen

Hi there!

Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.

Our service offers refunds in accordance with it, and every user can check eligibility by contacting our Support email, also available in the ToS.

Best regards,
Art-Gen Support

Noté 1 sur 5 étoiles

Appalling

Appalling. The videos and prompts were terrible. You then couldn't cancel the rolling payments. Emailed 3 times with no reply. AVOID AVOID AVOID

Also as you won't respond to any of my emails - but assume you'll read this. CANCEL OUR ACCOUNT AND STOP CHARGING ANY MONEY. YOUR SERVICE IS APPAULING.

21 février 2026
Avis spontané
Logo de Art Gen

Réponse de Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you're dissatisfied with the time of reply. Our team aims to get back to every customer as soon as possible, regardless of the workload.

We suspect that your inquiry was resolved long before your feedback was approved by Trustpilot.

Best regards,
Art-Gen Support

Noté 1 sur 5 étoiles

please cancel my subscription

please cancel my subscription right away, that is very shady that you dont give the option in the website itself

19 février 2026
Avis spontané
Logo de Art Gen

Réponse de Art Gen

Hi there!

Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.

Our service offers refunds in accordance with it, and every user can check eligibility by contacting our Support email, also available in the ToS.

Best regards,
Art-Gen Support

Noté 1 sur 5 étoiles

Lack of Customer Support

I have tried for multiple days to cancel my service with their support email address. Their website says "cancel anytime", but good luck with that. I have not heard a word from them. With a weekly subscription, there needs to be a way to cancel quickly so you don't get billed again. That is not the experience you will get with this company. I had to contact my credit card company to put a stop pay from this vendor to prevent further changes since no one from support will contact me back. Poor service.

17 février 2026
Avis spontané
Logo de Art Gen

Réponse de Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you're dissatisfied with the time of reply. Our team aims to get back to every customer as soon as possible, regardless of the workload.

We suspect that your inquiry will be resolved by the time you're reading this reply.

Best regards,
Art-Gen Support

Noté 5 sur 5 étoiles

I love it

A lot of models to choose from and very easy to use, shout outs to their support for guiding me through the process :)

9 février 2026
Avis spontané
Logo de Art Gen

Réponse de Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighiting this for other users!

Best regards,
Art-Gen Support

Noté 5 sur 5 étoiles

Reliable Content Generation with Fair Pricing

AI models are not always stable, and this is common across the market since the technology itself is still evolving. I tested several platforms and experienced issues with most of them. What makes Art-Gen stand out is that it automatically refunds credits when something fails, which is a big advantage.

Art-Gen is a stable and reliable tool for generating marketing and website content. Pricing is transparent and slightly below the market average. The only downside is that cancellation requires contacting support, but their team is responsive and I received a reply within an hour

5 février 2026
Avis spontané
Logo de Art Gen

Réponse de Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I love to hear your constructive feedback.
I additionally appreciate the comment about your experience with both our billing and subscription management!

Best regards,
Art-Gen Support

Noté 1 sur 5 étoiles

This clearly is a waste of time and resources.

This service turns out to be a complete waste of time. While the initial experience seems promising, featuring a polished interface and a visually appealing design tailored for text-to-video generation with a cinematic effect, it quickly falters when issues arise. The platform allows you to insert images you'd like to incorporate for better results, but problems surface when attempting to adjust prompts, making it impossible to achieve satisfactory outcomes without using additional credits to regenerate the content. Furthermore, you are required to purchase credits for every generation, even when the movement gestures and sound effects appear uncoordinated or distorted, reducing overall reliability. The subscription setup process appears seamless at first, but suddenly becomes unmanageable, exposing hidden flaws such as the lack of a straightforward cancellation option on the website, an absence that feels almost designed to discourage users from leaving. Additionally, customer service has yet to respond to inquiries, leaving me without support, guidance, or resolution of issues.

30 janvier 2026
Avis spontané
Logo de Art Gen

Réponse de Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you're dissatisfied with the site thus far. Unfortunately, the AI models are still a work-in-progress, so your output heavily relies on prompting from the user. The more details you provide it with, the less adjusting will be necessary down the line!

I see that you've been able to locate the support email address, so we can be certain your inquiry has been addressed thus far.

Thank you for your patience!

Best regards,
Art-Gen Support

Noté 1 sur 5 étoiles

Misrepresentation of service and canceling

Impossible to cancel. Watch out. Bait and switch!

Edit : I was able to cancel, but only via email, which is kind of ridiculous. Also, they still charged me for what was supposed to be a no risk trial. It's still a misrepresentation.

19 décembre 2025
Avis spontané
Logo de Art Gen

Réponse de Art Gen

Hi there!

Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.

Our service offers refunds in accordance with it, and every user can check eligibility by contacting our Support email, also available in the ToS.

Best regards,
Art-Gen Support

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus