Ashley Ann Avis 

660
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So glad we chose Ashley Ann for our kitchen remodelling. Our designer Emma couldn't have been more helpful and patiently answered all our queries. It was possible to colour match the new units to the... Voir plus

Noté 5 sur 5 étoiles

We used this kitchen supplier last year as part of a major house renovation, and they were fantastic from start to finish. Scott at the Glasgow store guided us through multiple design meetings, he... Voir plus

Noté 5 sur 5 étoiles

From the first visit by Bethany to measure out and design our new kitchen , we felt in safe hands. Design choices were made together and now that we sit in our beautiful kitchen we feel it is as much... Voir plus

Noté 5 sur 5 étoiles

Having had Ashley Ann install all the kitchens in our Cala home/estate 9 years ago, they’be subsequently done additional work over the years including a kitchen upgrade, fitted bedroom wardrobes & jus... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Décorateur d'intérieur
  2. aussi dans
  3. Magasin de matériel de cuisine
  4. Magasin de meubles
  5. Magasin de meubles de chambre à coucher
  6. Rénovateur de salle de bains

Écrit par l'entreprise

Ashley Ann is a family owned and run business which has been successfully operating for over 30 years. Based in Wick in the far north of Scotland, we’ve always focused on combining superb design and high quality manufacturing, with outstanding levels of customer service for our kitchen, bedroom and bathrooms offer. We have showrooms right across Scotland, with our expansion into England including the acquisition of the long-established English Interiors business in Leak, Staffordshire.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

660 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(660)

51 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Aberdeen showroom service …

I contacted Bethany in the aberdeen showroom regarding an issue I had with one of my cupboard units. First class customer service and help. Highly recommend this team

9 avril 2025
Avis spontané
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Réponse de Ashley Ann

Thank you so much for your kind words! We're delighted to hear Bethany was able to help and provide first-class service. Your recommendation means a lot to the team in Aberdeen!

Noté 5 sur 5 étoiles

I'm completely delighted with my Ashley…

I'm completely delighted with my Ashley Ann kitchen and that is largely down to Maria from the Edinburgh Showroom, who understood exactly what I was after. I had shopped around and spoken to other kitchen designers, but Maria was the only designer who 'got it' and understood what I wanted and was able to transfer that into a beautiful kitchen design which didn't cost the earth. I now have the most gorgeous kitchen and my friends all go 'Wow!' when they see it! I would 100% recommend Ashley Ann.

5 avril 2025
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Réponse de Ashley Ann

Hi Sarah, thank you so much for your lovely review! We're thrilled you're delighted with your new kitchen and that Maria provided such excellent service. Enjoy your beautiful kitchen, and thank you for recommending Ashley Ann.

Noté 5 sur 5 étoiles

Good service

Good service, good fitting, good resolution of all queries

3 avril 2025
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Réponse de Ashley Ann

Hi Steve, thanks for the review!

Noté 5 sur 5 étoiles

The Aberdeen team provided a great…

The Aberdeen team provided a great service and installed a new shower room in a fairly old traditional flat. Bethany came up with a neat design for an awkward shaped room. Paul did a super job on the installation. It was not an easy job but, for us, it was completely hassle free. We are very happy with the modern clean look.

29 mars 2025
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Réponse de Ashley Ann

Thank you so much for taking the time to leave such a lovely review! We're delighted to hear you're pleased with your new shower room and the hassle-free experience you had with our Aberdeen team. Bethany will be thrilled to hear that her design worked so well in your unique space, and we'll certainly pass your kind words along to Paul for his excellent installation work. Enjoy your beautiful, modern shower room!

Noté 5 sur 5 étoiles

Had a great experience from start to…

Had a great experience from start to finish. I absolutely love our kitchen and i am delighted with the quality of it. Farr, in particular, helped massively throughout the planning stage to ensure I got a kitchen I love. She was extremely knowledgeable and patient throughout the whole process.

18 mars 2025
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Réponse de Ashley Ann

Hi Janet

We're delighted to hear you got a kitchen you love and that Farr was such a great help. Enjoy your kitchen.

Noté 5 sur 5 étoiles

Thank you to all at Ashley Ann

The staff at Ashley Ann were superb, they really did go out their way to help, plan and choose all the kitchen and bathroom furniture and fixtures. We now have everything installed and enjoying the look as well as the efficiency of our new kitchen and bathrooms. Special thanks to Carrie Ann and Michael Penman.

10 mars 2025
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Réponse de Ashley Ann

Hi Stephen, glad to hear you've had such a great experience with our Stirling team. We hope you enjoy your new renovations for many years to come.

Noté 5 sur 5 étoiles

From the planning to fitting I could…

From the planning to fitting I could not fault anything. Gemma was a great help. The fitters were excellent and finished in record time.

7 mars 2025
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Réponse de Ashley Ann

Thank you for taking the time to leave a lovely review for Gemma and her team.

Noté 5 sur 5 étoiles

Great service

A lot of thought was put into the design and any problems that arose. Was fitted with a lot of care.

31 janvier 2025
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Réponse de Ashley Ann

Thank you for taking the time to leave a great review. We pride ourselves on thoughtful design so this is a huge compliment. Thanks again.

Noté 5 sur 5 étoiles

Well organised company from kitchen…

Well organised company from kitchen design to fit. Pleased with quality of kitchen. Joinery installation very good

3 février 2025
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Réponse de Ashley Ann

Hi Jacquie, we're pleased that you are happy with your finished install. Enjoy

Noté 5 sur 5 étoiles

From when I made enquiries to having…

From when I made enquiries to having the extra unit, I found the stuff very helpful and a good delivery time

4 février 2025
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Réponse de Ashley Ann

We're glad you had a good experience with us, thank you for taking the time to leave a review.

Noté 5 sur 5 étoiles

Awesome

Ashley Anne are awesome from start to finish, Kitchens are great quality and the service is perfect. Would highly recommend to anyone looking for a new instal.

23 janvier 2025
Avis spontané
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Réponse de Ashley Ann

Hi Chris,

Thanks for the recommendation, that means a lot to us.

Noté 5 sur 5 étoiles

Very professional and friendly service…

Very professional and friendly service from all the team. The whole process from initial enquiry to completion was excellent.

28 janvier 2025
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Réponse de Ashley Ann


Thank you for your kind words! We're delighted to hear that you had such a positive experience with our team from start to finish. Your feedback means a lot to us!

Noté 5 sur 5 étoiles

Our new Kitchen

Maria, at the Edinburgh showroom, converted our ideas into design reality. She was most helpful at every stage of the process.
Sara at 168 Interiors did an amazing job delivering the project. Their fitter was superb!
After sales service has been exceptional.

29 mars 2024
Avis spontané
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Réponse de Ashley Ann

Hi James,


Thank you for your lovely review! We're thrilled to hear that Maria brought your ideas to life and that Sara and the team at 168 Interiors delivered such a great experience. We’re especially pleased that our after-sales service has met your expectations. Enjoy your new space!

Noté 5 sur 5 étoiles

Efficient and responsive

After an accident where we broke the brackets on our extractor hood Ashley Ann very efficiently, requested photos, checked with the fitter and speedily sent out the correct replacements, for our hood. An excellent response and service.
Thanks to Gemma and Harry.

10 janvier 2025
Avis spontané
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Réponse de Ashley Ann

Thank you very much for taking the time to leave us such a positive review. We're glad you had a great experience.

Noté 5 sur 5 étoiles

First class service from Kelly at…

First class service from Kelly at Ashley Ann, from the initial meeting, to design and installation. Kelly made the whole process very easy and painless . Delighted with the new kitchen . We had used Ashley Ann 32 years ago for our previous kitchen and it had stood the test of time. It made it an easy decision to use them again. All trades were excellent too

21 janvier 2025
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Réponse de Ashley Ann

Hi George,

Thank you so much for your wonderful review! We're absolutely thrilled to hear that Kelly made your experience smooth and stress-free from start to finish. It’s especially heartwarming to know that your previous Ashley Ann kitchen lasted 32 years—what an amazing testament to quality and craftsmanship!

We’re delighted that you chose us again for your new kitchen, and we hope you enjoy it just as much (if not more!) for many years to come.

Noté 4 sur 5 étoiles

A great design from Ashley Ann

Maria provided us with an excellent design at a comparable price to other providers. Whilst the fit out took longer than expected, this was due to some difficulties with our ancient walls. commencement was 1/10/24 and we finished just before Xmas. Sara, from 168 interiors was very attentive and her main man Ryan was meticulous and thorough.

1 octobre 2024
Avis spontané
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Réponse de Ashley Ann

Hi Graham,

Thank you so much for your kind words and for trusting us with your kitchen project! We're delighted to hear that Maria's design met your expectations and that Sara and Ryan provided the attentive and meticulous service we strive for.

We truly appreciate your patience during the fit-out—older walls can sometimes present unexpected challenges, but we’re glad we could navigate them to create a space you love. We hope you enjoy your new kitchen for many years to come!

Noté 5 sur 5 étoiles

Top quality kitchens with fantastic service

Tammy was fantastic from start to finish and helped us design the perfect kitchen for our home. Tammy and Kirstie kept us updated throughout and were meticulous to every detail. Fantastic customer service and great quality kitchens.

7 décembre 2024
Avis spontané
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Réponse de Ashley Ann

Hi Kevin,

We're glad that you're so happy with your kitchen. Thanks for leaving us a wonderful review. Enjoy.

Noté 2 sur 5 étoiles

A very unhappy experience

It took over 6 months from April 24 to do our kitchen and even then 8 months later we were left without a working hob for 3 weeks just before Christmas. In the end got our own electrician in. Once the basics were done ( old kitchen out, new units in) we were left being fitted in around newer jobs - things were rushed and mistakes made. The whole experience was heart breaking. The full price(c 60k) was taken up front so we had no leverage. So many design faults and poor communication. I wrote to the Director and got no reply- that added insult to injury. Actual kitchen units are lovely

22 avril 2024
Avis spontané
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Réponse de Ashley Ann

Thank you for taking the time to share your feedback. We appreciate you taking the time to share your experience with us.

We understand that you encountered some challenges during the recent kitchen project, and we sincerely apologise for any frustrations you experienced.

We understand that the hob you mentioned was not supplied by us. However, we acknowledge that while you were awaiting the installation of the worktop (also not supplied by us), we provided you with a temporary hob to minimize disruption during this period.

Regarding the electrician's availability, we understand that he was unable to attend the site at the requested time. We want to assure you that our fitter fully reimbursed you for the costs associated with this unforeseen delay.

We understand that the project timeline exceeded the initial estimate of 3-4 weeks. We recognise that delays occurred due to issues with your existing hob, which were outside of our control.

We are delighted to read that you are happy with the overall quality of the kitchen units.

We value your business and strive to provide the best possible service to all our customers. We are always looking for ways to improve, and your feedback is valuable in helping us achieve this.

Noté 5 sur 5 étoiles

The Ashley Ann experience

Excellent experience from start to finish. Would be very hard to be bettered using Scott Wilkie at Ashley Ann Glasgow. Scott's knowledge and helpful advice was key in us realising our dream of new kitchen/fitted wardrobes/bathroom and ensuite. They're fitters, ceramic tilers & plumbers left an incredible finish and are a credit to Ashley Ann. All work was completed well within the agreed time scale. Would have no hesitation to recommend Ashley Ann to anyone.

30 novembre 2024
Avis spontané
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Réponse de Ashley Ann

Hi Carol,

Thank you for taking the time to leave such a lovely review, we are delighted to read about your experience and will be sure to pass this on to all mentioned. We hope you enjoy your new Ashley Ann products for many years to come!

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