The products are of good quality. This is my second strap from this company; both straps have been as described and well made. The only slightly negative comment I would make is that it is a long del... Voir plus
L'entreprise a répondu
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The products are of good quality. This is my second strap from this company; both straps have been as described and well made. The only slightly negative comment I would make is that it is a long del... Voir plus
L'entreprise a répondu
I ordered a Salveo slim stainless steel strap for my Apple Watch from Astra Straps and could not be more pleased with it. At first I was a little flummoxed as I couldn’t work out how to remove links a... Voir plus
L'entreprise a répondu
Great quality watch strap. Love the colour too. The first strap arrived in the wrong size but customer services were super helpful, friendly and quick to respond. This was sorted out fast and the stra... Voir plus
L'entreprise a répondu
Fast delivery and fabulous service. I am very pleased with the quality of the watch strap from Astra Straps. It feels so much nicer on the wrist than a similar one I had previously.the material feels... Voir plus
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A répondu à 93 % de ses avis négatifs
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Quick, responsive and solutions focussed. Much appreciated.

Réponse de astrastraps.co.uk
Really good products and excellent customer service ☺️

Réponse de astrastraps.co.uk
The products are of good quality. This is my second strap from this company; both straps have been as described and well made. The only slightly negative comment I would make is that it is a long delivery period (even though they show tracking from China all the way to your door), so allow for that in your planning.

Réponse de astrastraps.co.uk
This is a drop ship operation - the bands are essentially the same ones you get from Temu at a ridiculous markup.
There is no UK registered address so when your products all fail, you can’t do a money claim online.
There is no human customer service, only AI. If you ask you speak to a human that ends the conversation.
The replies here are also AI.
This isn’t a real company - it’s just a front for a drop shipper. Just go direct to Temu and save yourself the headache of trying to deal with this lot of bots.
Context : I purchased a band that became defective after just a few months. I have been trying to get my money back without any luck. Avoid this operation like the plague.
Evidence: check their terms of service. No UK address is given, the platform is powered by shopify so there are no details for this organisation. It doesn’t exist on companies house UK and the only physical address is a mailbox in Texas.

Réponse de astrastraps.co.uk
Really good experience with their customer services, prompt replies from Sarah and nicely helpful. High quality products from a trustworthy company

Réponse de astrastraps.co.uk
Shipping status was great and material is as described (looks great quality).

Réponse de astrastraps.co.uk
Great strap, I fitted it easily and it stays on! Fully adjustable, much better than the strap that came with the Pixel Watch itself. I really like it.

Réponse de astrastraps.co.uk
Great little treat
Cosy and comfortable
beautiful colour
Quality strap
Super fast delivery service too

Réponse de astrastraps.co.uk
I ordered a Salveo slim stainless steel strap for my Apple Watch from Astra Straps and could not be more pleased with it. At first I was a little flummoxed as I couldn’t work out how to remove links as there were no instructions in the box, so reached out to Customer Services, but before their (very prompt) response, realised that the instructions were on one of the images on the seller’s sales page and from then on it was very simple, if a little fiddly! The strap is excellent quality, delivery as stated and the follow up from Customer Services very prompt. I would not hesitate to buy from them again. 😊

Réponse de astrastraps.co.uk
The watch strap I received was faulty but was very easy to speak with someone who arranged a replacement straight away. Great watch strap so will be using again,

Réponse de astrastraps.co.uk

Réponse de astrastraps.co.uk
From ordering the watch strap to receiving it was pretty quick the watch strap is very good quality and comfortable to wear I would definitely recommend ordering watch straps from your company again

Réponse de astrastraps.co.uk
Great quality watch strap. Love the colour too. The first strap arrived in the wrong size but customer services were super helpful, friendly and quick to respond. This was sorted out fast and the strap is much better than others I’ve bought. Will definitely be buying more colours

Réponse de astrastraps.co.uk
Great price great quality strong magnetic clasp exactly as advertised

Réponse de astrastraps.co.uk
Love all the straps so much i have 3 and looking at more! Comfortable and easy to swap to suit different occasions

Réponse de astrastraps.co.uk
Was initially pleased with the look of the straps I ordered, until within 3 hours of putting it on it had fallen apart. I immediately emailed them with a photo and asked for either a refund or a new watch strap. Seemed straight forward to me - multiple emails later I finally was 'approved' for a new strap, which arrived almost a month after the initial complaint was raised. Both the replacement strap and the other one I ordered have now also broken in exactly the same place, and I'm back to the same ridiculous slew of emails bouncing back and forth. Your product is faulty, a refund is due, you have photo evidence, stop messing with your customers. I would never recommend this company or order from them again.

Réponse de astrastraps.co.uk
Fast delivery and fabulous service. I am very pleased with the quality of the watch strap from Astra Straps. It feels so much nicer on the wrist than a similar one I had previously.the material feels much higher quality and is softer on the skin. It still provides rugged protection for my AppleWatch.

Réponse de astrastraps.co.uk
Love this Apple watch strap. I was a bit dubious when I ordered it I thought it may have been cheap looking, but it’s exceeded all expectations. I’m really delighted with it. If I’m honest, the photos on the website do not do it justice. I was kept well up to date with delivery. What’s not to like? Brilliant!

Réponse de astrastraps.co.uk
Fast delivery and top quality product. Have always used there watch straps and they are brilliant

Réponse de astrastraps.co.uk
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