astrastraps.co.uk Avis 

440
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The products are of good quality. This is my second strap from this company; both straps have been as described and well made. The only slightly negative comment I would make is that it is a long del... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a Salveo slim stainless steel strap for my Apple Watch from Astra Straps and could not be more pleased with it. At first I was a little flummoxed as I couldn’t work out how to remove links a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great quality watch strap. Love the colour too. The first strap arrived in the wrong size but customer services were super helpful, friendly and quick to respond. This was sorted out fast and the stra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fast delivery and fabulous service. I am very pleased with the quality of the watch strap from Astra Straps. It feels so much nicer on the wrist than a similar one I had previously.the material feels... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

440 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(440)

105 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great looking watch straps

Great looking watch straps, that ooze quality and at a reasonable price. Delivery was good too.

17 avril 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hello,

Thank you for the 5-star review. We’re glad to hear you’re happy with the watch straps and that they meet your expectations in both quality and value. It’s also great to know delivery was smooth and timely.

We really appreciate your support and hope you continue to enjoy your purchase.

Noté 5 sur 5 étoiles

Great Straps

Very good quality straps

25 mars 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hello,

Thank you for your feedback!

We’re glad you’re happy with the quality of our straps.

We truly appreciate your support and hope you continue to enjoy your product!

Noté 5 sur 5 étoiles

Lovely watch strap fits perfect to my…

Lovely watch strap fits perfect to my iwatch and looks great
I will be ordering another colour to switch and change with other outfits

10 mars 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi,

Thank you for your feedback! We’re glad to hear you’re happy with your purchase and appreciate your support.

Noté 5 sur 5 étoiles

Very cute and comfy watch strap

Very cute and comfy watch strap, much better than the Nike one it came with tbh. And really fun watch cover looks really great. Although does trap water when I wash the dog.

16 mars 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi,

Thank you for your feedback!

We’re glad to hear you’re happy with your purchase, and we appreciate your comments as they help us continue to improve our products.

Noté 5 sur 5 étoiles

Apple watch strap

Great quality product

11 mars 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hello,

Thank you for your feedback! We’re glad to hear you’re happy with the quality of our product.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Great strap

This is my second strap purchase. The first lasted a few years and I am impressed so far with this one, lovely colour and soft quality silicone.

12 mars 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hello,

Thank you for your feedback and continued support! We’re so glad to hear that you’re happy with your purchase.

We truly appreciate you choosing us and hope you enjoy your strap!

Noté 5 sur 5 étoiles

Great item fast delivery 👍

4 février 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Chin, Thank you for your review.

We’re glad everything arrived quickly and that you’re happy with your purchase. We appreciate your support and for choosing Astra Straps.

Noté 5 sur 5 étoiles

10/10

Awesome elasticated strap, no more sore arms from silicone straps. Prompt and fun updates then delivered as promised!

25 février 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Gill, Thank you for the great feedback.

We’re glad the elastic strap has been a more comfortable option for you. It’s also great to hear the updates kept you informed along the way.

We appreciate your support and hope you continue enjoying your strap.

Noté 1 sur 5 étoiles

Refund!!! - I don’t really leave reviews despite…

I don’t really leave reviews despite countless bad customer experiences however this is one of the worst shopping experiences.

I wanted to exchange an item and was going back and forth for a week. I then asked for a refund as the were being difficult with the exchange which took another week to sort out.

By the time they agreed to the refund i thought happy days. 1 day later the refund that was due was actually taken out my account. So I was charged twice for the same order . In summary no refund and charged twice for one strap. DO NOT SHOP HERE UNLESS YOU WANT TO BE SCAMMED.

20 février 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Emmanuel, Thank you for your review.

We would like to clarify that we cannot manually process new charges from our end after an order is placed. All payments are authorized and completed at checkout through our secure payment system. We do not have the ability to charge a card separately from the original transaction.

We have checked our system and do not see any record of an additional order or second charge on our side. In situations like this, it is often helpful to contact your credit card provider to confirm whether the amount showing is a pending authorization or a duplicated posting on their end.

If you would like us to review this further, please contact our customer support team with your order number and a screenshot of the transaction, and we will gladly assist.

Noté 4 sur 5 étoiles

Good selection of watch straps

Good selection of watch straps. Simple and straightforward purchase. Only issue I had was the delivery time which was beyond their control. Overall,a good experience and would buy from there again.

7 février 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Halima, Thank you for your thoughtful review.

We’re glad you found a style that suited you and that the ordering process was smooth. We truly appreciate your understanding regarding the delivery timeline.

We’re continuously working on improving our delivery timeframes and carrier coordination to make the experience even better.

It means a lot to hear you’d shop with us again.

Noté 5 sur 5 étoiles

good quality products

good quality products

10 février 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Loraine,Thank you for your feedback.

We’re glad you’re happy with your purchase. We appreciate you choosing Astra Straps and taking the time to share your experience.

Noté 1 sur 5 étoiles

Straps far too big, impossible to get a refund

Straps far too big. When I asked for a refund, I kept getting refused - they just offered me a discount. I kept saying that they were too big so I wanted a refund, but they kept fobbing me off. This happend three times. After reading all the bad reviews here about the impossibility of being refunded, I accepted a 50% discount - as it was clear I would never get my money back.

11 février 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Janet, Thank you for your feedback.

We’re sorry to hear the sizing did not work for you. Strap length measurements are listed on each product page so customers can compare against their wrist size before purchasing, but we understand that fit can still vary from person to person.

Our team may offer partial refund options as one possible resolution, however a full refund is not automatically declined. Each request is reviewed based on the return terms provided at checkout.

If you feel your case was not handled correctly, please contact our support team again with your order details and we will re-examine it.

We are continuously reviewing our sizing information and support process to improve clarity and ensure a smoother experience.

Noté 1 sur 5 étoiles

Terrible straps

Terrible straps, cheap and flimsy
Doesn't fit Google watches

6 février 2026
Avis spontané
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Réponse de astrastraps.co.uk

HI Elizabeth, Thank you for your feedback.

We’re sorry to hear the strap did not meet your expectations. Compatibility details are listed on each product page, including supported models, to help customers select the correct option.

If the item you received does not match the model selected at checkout, please contact our support team with your order number so we can review this for you.

We appreciate the feedback and continue working to improve product clarity and overall experience.

Noté 5 sur 5 étoiles

Really well made watch strap

Really well made watch strap, will definitely be ordering more.

7 février 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Lacey, Thank you for your kind words.

We’re glad you’re happy with your strap and that it met your expectations. It means a lot to hear you’re considering ordering again.

We truly appreciate your support.

Noté 1 sur 5 étoiles

Not a UK company despite their website…

Not a UK company despite their website and web address. I presume it is a Chinese company. Feel like I was tricked. Item still not arrived after 3 weeks. Tracking info does not work.

5 février 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Rosie, Thank you for your feedback. We understand your concerns regarding delivery and tracking.

We’ve flagged your case with our support team and are currently looking into it. You should receive an update from us shortly with more information.

We appreciate you bringing this to our attention.

Noté 5 sur 5 étoiles

Exactly as advertised

Exactly as advertised. Fits my watch perfectly

29 janvier 2026
Avis spontané
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Réponse de astrastraps.co.uk

HI Andrea, Thank you for your feedback! We’re glad everything worked out well and met your expectations.

We appreciate you choosing Astra Straps and taking the time to leave a review!

Noté 5 sur 5 étoiles

Quality item

Quality item, quick delivery.

3 février 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Wayne, Thank you for your feedback! We’re glad you were happy with your purchase and the overall experience.

We appreciate you supporting Astra Straps and taking the time to leave a review!

Noté 4 sur 5 étoiles

Good service

2 janvier 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Peter, Thank you for your feedback. We appreciate you taking the time to share your experience and your support.

Noté 5 sur 5 étoiles

Great product

Great product, easy to order.

4 janvier 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Natalie, Thank you for your feedback. We’re glad to hear the ordering process was simple and that you’re happy with your purchase. We appreciate your support.

Noté 1 sur 5 étoiles

I just want a refund!

I just want a refund!

I'm on email number 8....we've been through the £10 voucher, 30% refund and 50% refund. I appreciate they are trying to wear me down until my remaining will to live is sucked dry! At this point it seems a safari into the pointless and I anticipate months, maybe even years of futile emails ahead.
Stay tuned folks, if by some miracle this is resolved I will update. If not, take my silence as defeat.

19/01
Thank you for taking the time to reply to this review. If possible please extend the same effort and reply to my last email.

16 janvier 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi J Ollier, Thank you for sharing your feedback. We acknowledge your concerns regarding the extended email exchange and the resolution options discussed. We understand this process has taken longer than expected and appreciate your patience. If you would like the matter reviewed again or clarified further, please feel free to contact customer support so we can assist.

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