astrastraps.co.uk Avis 

440
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The products are of good quality. This is my second strap from this company; both straps have been as described and well made. The only slightly negative comment I would make is that it is a long del... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a Salveo slim stainless steel strap for my Apple Watch from Astra Straps and could not be more pleased with it. At first I was a little flummoxed as I couldn’t work out how to remove links a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great quality watch strap. Love the colour too. The first strap arrived in the wrong size but customer services were super helpful, friendly and quick to respond. This was sorted out fast and the stra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fast delivery and fabulous service. I am very pleased with the quality of the watch strap from Astra Straps. It feels so much nicer on the wrist than a similar one I had previously.the material feels... Voir plus

L'entreprise a répondu


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4,4

Excellent

TrustScore 4.5 sur 5

440 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(440)

106 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Wicked😁Customer services is like talking to your best mate …

Firstly I have to say customer services is absolutely top notch. The watch strap itself is a really really nice strap and a beautiful yellow and almost reminds me of the Mitsubishi evolution five Dandelion yellow that was made famous in the video in Gran Turismo back in the good old PlayStation one days.

The only reason I have not given as the strap the full five stars was because they used EVRI courier and I would only suggest this to people buying from Astra that is T if they can use a different courier as I had not a various experience in the formation company, but when I brought this up to The via email communication, it was like talking to your best mate that’s how well they looked after me so that ones have yet go ahead and be happy to purchase from Astra Straps

29 décembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi Squeezy, Thank you for taking the time to share such detailed feedback. We’re glad to hear you had a positive experience with our customer service team and that you’re happy with the strap itself. We also appreciate you sharing your delivery feedback, as this helps us review and improve the overall experience. Your support and willingness to shop with us again mean a great deal to us.

Noté 5 sur 5 étoiles

Beautiful straps

Beautiful straps, fitted perfectly

8 janvier 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi, Thank you for your feedback. We’re glad to hear the straps fit well and met your expectations. We appreciate your support.

Noté 5 sur 5 étoiles

First class company

I have bought many watch straps from these guys (so much so that my wife has complained about me having them all over the place). I love the variety, quality and pricing. I sometimes get too many emails from you but I get it and they are automated. Keep up the excellent service!

14 janvier 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Andrew, Thank you for your continued support and for sharing your experience. We’re glad the variety, quality, and pricing have kept you coming back, and we appreciate your understanding regarding our email updates. Your feedback means a lot to us—thank you for choosing Astra Straps.

Noté 1 sur 5 étoiles

They do not offer returns!

They do not offer returns!
They do not offer returns!

Their returns policy suggests you can return unused straps within 90 days if you paid postage, however it's actually only approved on a 'case-by-case basis'.

I was told by Sherwin that I cannot return my 2x watch straps because international postage would be 'too expensive' from the UK, so was offered 30% then 50% partial refund (after my pushing for returning the item). When I asked what the address was so I could research my own postage, Sherwin told me it couldn't be shared (?).

From my own checking from my statement, international postage would only be £10 but they wouldn't let me proceed with the returns policy they outline on their website.

Beware buying, you most probably won't be allowed to return if you're not based in New Zealand it would seem, even though it's a .co.uk domain.

1 janvier 2026
Avis spontané
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Réponse de astrastraps.co.uk

Hi Natalie, Thank you for sharing your feedback. We acknowledge your concerns regarding how the returns policy was communicated and applied in your case. Our aim is to provide clear options and fair resolutions, and we understand this experience did not meet your expectations. Your comments are being taken seriously as we continue to review and improve how return requests are handled and explained. If you would like your case reviewed again, please feel free to contact customer support so we can assist further.

Noté 5 sur 5 étoiles

I ordered late and wasn't sure about…

I ordered late and wasn't sure about Christmas delivery. I called and emailed, and thought I'd been scammed. However, I spoke ot someone on the phone who assured me all was ok, and the parcel arrived in time for the holiday. Great company to deal with, really efficient, and very friendly. Good products, excellent quality.

18 décembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi Ror, Thank you for sharing your experience. We’re glad our team was able to reassure you and that your order arrived in time for the holidays. We appreciate your kind words about our service and product quality, and thank you for choosing us.

Noté 5 sur 5 étoiles

Easy to use website and lovely strap

18 décembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi Fran, Thank you for your feedback. We’re glad you found the website easy to use and are happy with your strap. We appreciate your support.

Noté 1 sur 5 étoiles

Still no way to return

Asked to return an unwanted item for a refund. Offered 25% then 50% discount if I kept the product which I did not want. Now they won’t respond to my emails, or provide a return address.

My advice is to be 100% sure you want to keep the product before ordering.

Really disappointed

20 décembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi John, Thank you for sharing your feedback. We acknowledge your concerns regarding the return request and the options that were offered. Our team aims to provide alternative resolutions where possible, and we understand this may not align with every customer’s preference. If the matter has not yet been resolved, please feel free to contact customer support so we can review your case and assist further.

Noté 5 sur 5 étoiles

Stunning strap

Stunning strap
The quality is amazing for the price
Made my smart watch look like a high end luxury timepiece piece now 👍🏻

27 décembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi Ben, Thank you for your feedback. We’re glad to hear you’re happy with the quality and value, and that the strap gave your watch the look you were aiming for. We appreciate your support.

Noté 5 sur 5 étoiles

Great service and fast delivery

Great service and fast delivery. Also good quality products. Will deffo buy again from here

12 décembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi Miss Johnstone, Thank you for your feedback. We’re glad to hear you were happy with the service, delivery, and product quality. We appreciate your support and look forward to serving you again.

Noté 5 sur 5 étoiles

Great

Great, love the strap
Quality

17 décembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi Michael, Thank you for your feedback. We’re glad to hear you’re enjoying the strap and appreciate your support.

Noté 5 sur 5 étoiles

Perfect

My Son loves that the watch strap is fully adjustable (without the manufactured holes like on other types of straps.) Metal straps damage his work shirts so this one is perfect. Great quality too. This was an excellent birthday gift.

6 décembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

HI Lorraine, Thank you for sharing your experience. We’re glad to hear the adjustable design worked well for your son and that it was a practical choice for everyday wear. We’re happy it made a great birthday gift and appreciate your support.

Noté 5 sur 5 étoiles

Lovely watch straps

Plenty of choice of watch straps and all seem to be good quality. Mine were received quite quickly and are well made

20 novembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi Paul, We appreciate you sharing your experience. It’s good to hear the range, quality, and delivery met your expectations. Thank you for choosing us.

Noté 1 sur 5 étoiles

Scam company

Scam company, never received goods. They claim to be a uk company to, but they’re not. Never would I ever buy from them again!

1 novembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi, We’re sorry to hear about your experience. We take concerns like this seriously and would like the opportunity to review what happened. If you haven’t already, please contact our support team with your order number so we can look into the matter and assist further.

Noté 5 sur 5 étoiles

I found this company online when…

I found this company online when looking for another leather Apple Watch strap. I was looking for leather with gold coloured fitments. The strap I chose is beautifully stylish and extremely comfortable. I worried about fitment but needlessly it was a perfect fit. Call me an old duffer but it took me half an hour to work out how to adjust the fit, it was in fact an ingenious type of mechanism I had never come across before. It’s so good it’s absolutely brilliant and easy to slip on and off without compromising the wrist size. I am so pleased. It’s a lovely company to deal with and if I could afford it I would have range of straps from them to meet every situation. The straps are that good. If they do a strap that suits your watch just buy it.

25 novembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

HI Al, We appreciate you sharing such a detailed experience. We’re glad the strap met your expectations in both comfort and fit, and that the adjustment mechanism proved useful once you had a chance to try it. It’s great to know the design and quality worked well for everyday wear. Thank you for choosing us and for your thoughtful recommendation.

Noté 5 sur 5 étoiles

Sherwin helped me resolving my shipping…

Sherwin helped me resolving my shipping issue tentatively and efficiently with warm and kind personal touch which is so precious in the time of AI assistance everywhere. I truly appreciate his professionalism.

14 novembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi Fei Fei, We’re glad our team was able to sort out the shipping issue for you. Your comments about the support you received have been passed along, and we appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Strap and case

Easy to order, arrived when expected and product looks great.

18 novembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi Matt, Thank you for your review. We’re glad the ordering process went smoothly and that your order arrived as expected. We appreciate your feedback and your support.

Noté 5 sur 5 étoiles

Despite the delivery company losing the…

Despite the delivery company losing the order (twice) Astra Straps customer service were fabulous. They pulled out all the stops and made sure I received my order in time to give the straps as a birthday present.
If there is one small criticism it is there is no UK customer service number.

11 novembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi Barry, Thank you for your review. We are working with our logistics partners to improve delivery consistency. Your feedback about the absence of a UK customer service number has been noted and is under review as we continue to improve our customer support.

Noté 4 sur 5 étoiles

Nylon samsung fit3 indigo strap

The strap broke and i received a new one straight away just a few photos needed. I dont wear the strap in water or cause any damage to it so I'll see how long this one lasts hopefully more than a few day's.

20 septembre 2025
Avis spontané
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Réponse de astrastraps.co.uk

Hi Klere, Hi! thank you for sharing your experience with us. We’re really glad to hear your replacement arrived quickly. We appreciate you taking the extra step to send over the photos — it helps us make things right faster. Thanks again for giving us another chance! 💛

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