Audika - Lichfield Avis 

172
TrustScore 4.5 sur 5

4,7

18 Bore Street, WS13 6LL LICHFIELD, Staffordshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is only my second visit to Hidden Hearing but I felt comfortable from the first meeting.The test where very good and explained well.The staff where excellent,im still in the tweeking stages but p... Voir plus

Noté 5 sur 5 étoiles

Earlier today my mom had a home visit review appointment with Poojah Gupta. Poojah had phoned ahead to let us know she was on the way, which was very reassuring. Poojah is very personable; it... Voir plus

Noté 5 sur 5 étoiles

I’ve just had my first appointment with Tracy Vaughan at Hidden Hearing. I’m 52 & had wax removed from my ears several times before in different places. Tracy by far the most professional , informativ... Voir plus

Noté 5 sur 5 étoiles

Had the best experience. Was seen by a gentleman who had 36 years experience and experience counts for everything! He was patient kind and caring even when I got upset at finding out I had hearing dam... Voir plus



Coordonnées de contact

  • 18 Bore Street, WS13 6LL, LICHFIELD, Staffordshire, Royaume-Uni

  • 01543 262200

4,7

Excellent

TrustScore 4.5 sur 5

172 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(172)

4 739 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ear wax removal

The lady attending to my ears was welcoming polite and put me instantly at ease. Treatment received was professional and very efficient.

4 décembre 2025
Noté 5 sur 5 étoiles

Pooja is a delightful and very…

Pooja is a delightful and very knowledgeable and helpful lady.
She tackles the job very professionally and has achieved an amazing result for me much to my delight. I can now hear much much better than I have heard in many years, which is down to her dedication, patience and skill.
I have every confidence in recommending her.

27 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent after care is being provided for me.

The experience at Lichfield Hidden Hearing was amazing. Every member of staff were brilliant, even myself and my husband were given a lovely cup of coffee with a biscuit on arrival. Everything about my visit was excellent, they have plenty of time for you, no rush. I wish I had gone to them years ago, where I went previously was nothing like what I'm received here. Highly recommend.

18 novembre 2025
Noté 5 sur 5 étoiles

Earwax Removal

Professional and efficient service. My earwax was removed painlessly with all steps being clearly explained in a friendly manner.

3 novembre 2025
Noté 3 sur 5 étoiles

Sharp practice

Sharp practice - promotion of free hearing tests, promoted in doctor’s surgery misled us as, as soon as test was done they advised us cost of hearing aid would be about £3k. Testers were excellent. Sadly Mum (the patient) has died - I contacted HH (Lichfield branch) about recycling her hearing aids and they were extremely unhelpful

9 avril 2025
Avis spontané
Logo de Audika - Lichfield

Réponse de Audika - Lichfield

Good afternoon
Thank you for your 3- star review. We are glad to hear that you felt our Hearing Aid Dispenser was excellent.
We are so sorry for your loss, please accept our sincere condolences.
We are also sorry to hear of your experience in branch if you would like to discuss further, please contact our Customer Services Team on 0800 740 8796 who will be happy to help.
Kind Regards
Customer Services - Hidden Hearing Ltd.

Noté 5 sur 5 étoiles

Learnt a lot

Learnt a lot, plenty of information, very helpful
All round professional service
Look forward to next appointment.

30 septembre 2025
Noté 5 sur 5 étoiles

Lovely staff

Lovely staff. Nothing too much trouble.Explained lots of things. Was seen by dad of Charlotte last time who was also great! Charlotte's no nonsense approach was appreciated.

14 août 2025
Noté 5 sur 5 étoiles

Excellent emergency help in Lichfield

was on a day trip to Lichfield and one of my hearing aids stopped working. I called in at Hidden Hearing and was assisted immediately. My hearing aids are supplied by NHS but Hidden Hearing helped me without any charge. A big thank you to Charlotte and Karen - you were brilliant!

29 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Just had an earwax removal

Just had an earwax removal Tuesday carried out at their Lichfield Staffs branch.
The lady who did it was very friendly and managed to get a difficult blockage removed by sheer determination.
Fully recommended!!

24 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Warm welcome on arrival.

Warm welcome on arrival.
All staff Friendly and courteous throughout visit
professional and reassuring advice

Came away confident and happy
Thank you Mr. Vaughan and staff

12 juin 2025
Noté 5 sur 5 étoiles

Had the best experience

Had the best experience. Was seen by a gentleman who had 36 years experience and experience counts for everything! He was patient kind and caring even when I got upset at finding out I had hearing damage from a previous illness! I had a thorough examination and was treated with compassion! Can’t rate them enough…nothing too much trouble! Thank you so much for your care x

21 mai 2025
Avis spontané
Noté 3 sur 5 étoiles

Had a hearing test review after 3…

Had a hearing test review after 3 years. Felt that the focus was on selling me more hearing aids!!!!

1 avril 2025
Logo de Audika - Lichfield

Réponse de Audika - Lichfield

Good afternoon,
Thank you for your review, we are sorry to hear that this was how you felt regarding your recent test review.
We have forwarded your review to our Area Manager to investigate. If you would like to discuss further please contact our Customer Services Team on 01622 775191/ 0800 740 8796 or if you prefer email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd.

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