Averylanebrighton Avis 

70
TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I found some interesting shoes on the Avery Lane Website which I really like the look of at a brilliant sale price, I was also given an additional discount code and the postage was free. The shoes al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The sleeveless pleated mini dress is simple but chic. The skirt moves beautifully and the cut makes it versatile for casual afternoons or semi formal evenings. Its one of those pieces you can wear any... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Do not purchase off this company! Express delivery took 2 weeks, item no longer needed, want to return, no answers to my emails, phone number does not connect, cant even leave a review on their websit... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I was pleased that I received a discount because I purchased two dresses. It was easy to manoeuvre through the ordering process. My disappointment was that I could not find the actual measurements for... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

70 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(70)

70 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Summer dress is breezy and effortless

Summer dress is breezy and effortless. The cut flatters the figure and the fabric keeps you cool even on hot days. I wore it to a picnic and felt stylish without sacrificing comfort.

19 juin 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Millie,

We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.

Thank you for taking the time to share your experience, and we hope to assist you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 5 sur 5 étoiles

Fast easy to order pleasant customer…

Fast easy to order pleasant customer service

10 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Amy,

We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.

Thank you for taking the time to share your experience, and we hope to assist you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 5 sur 5 étoiles

Great website

The website was easy to use and a great range of products.

10 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Hannah,

We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.

Thank you for taking the time to share your experience, and we hope to assist you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 4 sur 5 étoiles

Good communication

Good communication

9 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Mary,

We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.

Thank you for taking the time to share your experience, and we hope to assist you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 2 sur 5 étoiles

Easy to order

Easy to order, however i thought i was buying from a Brighton based company. Now I see that my item is being shipped from China
Not happy with that and no indication on when it will arrive

8 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Happy,

We’re sorry for the trouble you’ve experienced. This is not the kind of experience we want for our customers, and we understand how upsetting it can be when expectations are not met.

We’d really like to look into your case and help the best possible resolution. Please reach out to us through our official contact page with your order information so we can review.

Sincerely,
Avery Lane | Customer Support Team

Noté 5 sur 5 étoiles

Gorgeous looking shoes in a very attractive sale

I found some interesting shoes on the Avery Lane Website which I really like the look of at a brilliant sale price, I was also given an additional discount code and the postage was free. The shoes also come in half sizes which is what I need. I also purchased a beautiful shirt at a great price so I'm really looking forward to receiving the parcel. Thank you.

10 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Sylvia,

We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.

Thank you for taking the time to share your experience, and we hope to assist you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 5 sur 5 étoiles

My order arrived safely

My order arrived safely, and everything looked as expected. The dress fit nicely, although the sleeves were slightly longer than I prefer. Overall, I'm pleased

20 juin 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Eva,

We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.

Thank you for taking the time to share your experience, and we hope to assist you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 4 sur 5 étoiles

Good prices, easy to order on their site.

I was pleased that I received a discount because I purchased two dresses. It was easy to manoeuvre through the ordering process. My disappointment was that I could not find the actual measurements for small, medium, etc. If I have ordered the wrong size it means I will have to return my order.

10 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Carol,

We really appreciate your feedback. It’s great that you had a smooth experience with us. Our team works hard behind the scenes to make sure each customer is supported, so hearing this means a lot.

Thank you for taking the time to share your experience, and we hope to assist you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 5 sur 5 étoiles

Lovely jeans

Lovely jeans, great quality

9 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Abi,

Thank you so much for taking the time to leave us a review. We’re really happy to hear that you had a positive experience with us. It means a lot to our team when customers share their feedback, especially because we work hard to make every order and support interaction as smooth as possible.

Thank you for choosing us, and we hope to serve you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 5 sur 5 étoiles

Easy to use website. The website was very easy to use and I…

The website was very easy to use and I found it hard to choose what I would like! Finally settled on 2 summer dresses, much needed in this heatwave! Looking forward to receiving them soon!

10 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Kim,

Thank you so much for taking the time to leave us a review. We’re really happy to hear that you had a positive experience with us. It means a lot to our team when customers share their feedback, especially because we work hard to make every order and support interaction as smooth as possible.

Thank you for choosing us, and we hope to serve you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 4 sur 5 étoiles

A good website

A good website, good select of clothing

10 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Customer,

Thank you so much for taking the time to leave us a review. We’re really happy to hear that you had a positive experience with us. It means a lot to our team when customers share their feedback, especially because we work hard to make every order and support interaction as smooth as possible.

Thank you for choosing us, and we hope to serve you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 1 sur 5 étoiles

Cheap rubbish!

I ordered what were advertised as wide fit orthopaedic thong shoes with heals.took weeks to come. They are rubbish and came from china. Cost over £40. Cheap cheap cheap. Do NOT purchase from this company. Supposed to have arch support... none.... and not wide fit. Im sure there is no way i will ever get a refund!! A scam!

10 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Jackie,

We’re sorry that your experience did not meet expectations. We understand how disappointing it can feel when an issue remains unsolved or when the support received does not feel helpful enough. That is not the standard we want to provide, and we’d like the opportunity to take a closer look at your case.

Please reach out through our official support channel with your order number or contact information so we can review the details and do our best to assist you.

Sincerely,
Avery Lane | Customer Support Team

Noté 5 sur 5 étoiles

Ease of use and a good price

9 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Tim,

Thank you so much for taking the time to leave us a review. We’re really happy to hear that you had a positive experience with us. It means a lot to our team when customers share their feedback, especially because we work hard to make every order and support interaction as smooth as possible.

Thank you for choosing us, and we hope to serve you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 1 sur 5 étoiles

Shocking delivery times

Absolutely disgusting, I placed my order on 22nd of June thinking it was being shipped from the shop in Brighton or maybe their stores . NO when I looked into it these clothes come from China !
My order has still not arrived , too late for my holiday . Do not order from this site , you've been warned . And when it dies arrive I'll no doubt that what I send back will be a fight for a refund

22 juin 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Maria,

We’re sorry that your experience did not meet expectations. We understand how disappointing it can feel when an issue remains unsolved or when the support received does not feel helpful enough. That is not the standard we want to provide, and we’d like the opportunity to take a closer look at your case.

Please reach out through our official support channel with your order number or contact information so we can review the details and do our best to assist you.

Sincerely,
Avery Lane | Customer Support Team

Noté 1 sur 5 étoiles

Do not purchase off this company

Do not purchase off this company! Express delivery took 2 weeks, item no longer needed, want to return, no answers to my emails, phone number does not connect, cant even leave a review on their website. Utter joke of a company.

10 juillet 2026
Avis spontané
Logo de Averylanebrighton

Réponse de Averylanebrighton

Hi Claire,

We’re sorry that your experience did not meet expectations. We understand how disappointing it can feel when an issue remains unsolved or when the support received does not feel helpful enough. That is not the standard we want to provide, and we’d like the opportunity to take a closer look at your case.

Please reach out through our official support channel with your order number or contact information so we can review the details and do our best to assist you.

Sincerely,
Avery Lane | Customer Support Team

Noté 4 sur 5 étoiles

Good site and very attractive garments.

10 juillet 2026
Avis spontané
Logo de Averylanebrighton

Réponse de Averylanebrighton

Hi Carol,

Thank you so much for taking the time to leave us a review. We’re really happy to hear that you had a positive experience with us. It means a lot to our team when customers share their feedback, especially because we work hard to make every order and support interaction as smooth as possible.

Thank you for choosing us, and we hope to serve you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 5 sur 5 étoiles

Easy to use website

Easy to use website, product great at competitive price

10 juillet 2026
Avis spontané
Logo de Averylanebrighton

Réponse de Averylanebrighton

Hi Chalice,

Thank you so much for taking the time to leave us a review. We’re really happy to hear that you had a positive experience with us. It means a lot to our team when customers share their feedback, especially because we work hard to make every order and support interaction as smooth as possible.

Thank you for choosing us, and we hope to serve you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 4 sur 5 étoiles

The pleated skirt adds texture while…

The pleated skirt adds texture while the plunge neckline makes this dress bold. Its daring but tasteful and i loved how it turned heads at a party. Its the kind of piece that makes you feel confident without trying too hard.

2 juin 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Flo,

Thank you so much for taking the time to leave us a review. We’re really happy to hear that you had a positive experience with us. It means a lot to our team when customers share their feedback, especially because we work hard to make every order and support interaction as smooth as possible.

Thank you for choosing us, and we hope to serve you again soon.

Sincerely,
Avery Lane | Customer Support Team

Noté 1 sur 5 étoiles

Dress was absolutely terrible quality

Dress was absolutely terrible quality, didn’t resemble the photo in the slightest. 2-3 weeks delivery. Clearly from China and totally misleading. Do not buy from them.

9 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Andrea,

We’re sorry that your experience did not meet expectations. We understand how disappointing it can feel when an issue remains unsolved or when the support received does not feel helpful enough. That is not the standard we want to provide, and we’d like the opportunity to take a closer look at your case.

Please reach out through our official support channel with your order number or contact information so we can review the details and do our best to assist you.

Sincerely,
Avery Lane | Customer Support Team

Noté 5 sur 5 étoiles

Amazingggg

7 juillet 2026
Avis spontané
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Réponse de Averylanebrighton

Hi Laiba,

Thank you so much for taking the time to leave us a review. We’re really happy to hear that you had a positive experience with us. It means a lot to our team when customers share their feedback, especially because we work hard to make every order and support interaction as smooth as possible.

Thank you for choosing us, and we hope to serve you again soon.

Sincerely,
Avery Lane | Customer Support Team

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