backsupportsystems.com Avis 84

USPS # 9434650106151059832190 was created on 14 April and has yet to be received by the shipper

Horrible customer service! The wrong item was sent and I have tried numerous times (I’ve called 4 times and left a message and have sent 2 emails). I was so hopeful that an exchange could be made as I really wanted the T Pillow. I’m planning on contacting our bank today to get our money back.

I discovered this brand while getting an MRI on my lower back. I had purchased another brand previously and it just didn’t fit right for my body. I purchased the petite size and it has really helped me sleep better definitely worth the price

I only received 1 of the 2 items I ordered and paid for. I emailed and called and received no response. I guess I will have to challenge the payment on my AMEX.

It was a bit hard to find just the cover on the website for just my contour pillow, but once I did, I got it in less than a week and it fits perfect!
I love my back support system, contour pillow enlarge. I just had a cervical fusion and the pillow was wonderful.

good service and responded right away to email and arrived on date promissed

Wonderful experience with Back Support Systems. I received my order soon after purchasing and the knee pillow is fantastic! No more sore hips and no more pain. This has reduced the number of nightly awakenings. Really grateful for this product!

I ordered my second wedge and the second one that arrived was incorrect. Back Support Systems promptly sent a new one as well as a label to ship the incorrect wedge back to them.

The width is perfect for my side of my king size bed, it’s comfortable and puts me at a good angle to hopefully reduce my nighttime reflux. Shipping was fast and order process went well.

Too short to support knee and ankle. It’s on my 22”‘long

Very dishonest, they do not have 10,000 good reviews anywhere, not at Amazon, not at Google, not at TrustPilot.

Also they are using the names of very highly rated products to mislead you.

This is a replacement of a wedge I bought in 2006. This us an ideal wedge for knees. I am very impressed with the quality. Thanks.

Recently contracted “Silent Reflux” and have been sleeping on a single bed with head elevated 6”. I saw the Back Support Systems Memory Foam Wedge online and was convinced this was the alternative I needed. The process was straight forward to purchase and when I needed a little extra help after ordering, Jeff was right there to assist and follow through to completion. Tremendous customer service !

Feels pretty good, better than a normal pillow. Wish a pillow cover was included though.

Well made product that will do exactly what I need it to do. Like the strap to hold it in place. I do wish the website was more clear on the ordering options. There is an extra long (26" long x 4.5" thick) that is available but not shown on the website. I went back to look a second time and still did not see that option. I learned about it by making a phone call.

It’s not hear an the tracking doesn’t work

NIce quality and comfortable wedge, does the job.

Happy with the comfourm neck pillows. Much better than some others I tried.

Thanks.

While my back feels better after sleeping on the wedge, my shoulders on this side sleeper wedge experienced a lot of pain. Since that is what it is meant to address, I did not feel as though it was very helpful.