Quick friendly service. Superb quality of both service and vertical blinds. Lots of choice of style and colour. I couldn't of picked a better company. Will definitely use them again when I've finished... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a home visit to measure up and see the samples. Very friendly and professional. Ordered them the following week and three weeks later they were fitted. Excellent service, fitter did an amazing... Voir plus
L'entreprise a répondu
I have used Baileys Blinds on numerous occasions and have always been delighted with the service I have received. Staff in the Spennymoor branch are very helpful and friendly, Sean who measures the bl... Voir plus
L'entreprise a répondu
Prompt response to my original phone call, excellent advice from the salesman and helpful, timely updates on the order culminating in very professional fitting of the blind. I will certainly use Bail... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Baileys has been fitting blinds, shutters and curtains in homes across the North East of England for 58 years. Family-run and rooted in craftsmanship, we offer free home consultations, expert design advice and professional fitting throughout County Durham, Newcastle, Sunderland, Teesside and Darlington. Every product is made to measure and installed by our own team. Visit our Spennymoor showroom or book your free consultation at baileys-blinds.co.uk. Call us on 01388 813267.
Coordonnées de contact
34 High Street, DL16 6DB, Spennymoor, Royaume-Uni
- 01388 813267
- sales@baileys-blinds.co.uk
- baileys-blinds.co.uk
4,8
Excellent
379 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Unreliable
I had a disappointing experience unfortunately. From initially contacting, I found it difficult to get an appointment for measuring up for when it was suitable to fit around my commitments. When an appointment time/date was finally agreed on, unfortunately there was no show. I’ve waited a week for someone to contact me since, but no one has contacted to say why no one showed up to measure up. From my experience, I wouldn’t use or recommend Baileys to anybody.
17 février 2026
Avis spontané
Réponse de Baileys Blinds
Hi Gurvinder,
Thank you for your Review. I’m very sorry to hear how disappointed you feel, and I completely understand how frustrating it must have been to set aside your evening for the appointment.
I have reviewed our estimator’s diary for Monday 9th February. It states that he attempted to call you at 5:40pm but unfortunately received no answer. As per our usual procedure, if there is no response at the door and we are unable to make contact by phone, a card is put through the door to advise that we attended and to ask that you get in touch with us to rearrange.
As you can appreciate, our sales advisors work within allocated appointment time slots and often have other appointments scheduled. Your appointment was booked within the 5–8pm time frame, and the estimator arrived within this window. Unfortunately, he is unable to wait for an extended period due to other scheduled visits.
We sincerely apologise for any frustration this situation may have caused and would be more than happy to arrange another appointment if you would like to proceed.
Kind Regards,
Baileys Blinds
I'm very pleased with my roller blinds…
I'm very pleased with my roller blinds good quality very nice lad who put them up quick and perfect thankyou 👍
12 février 2026
Réponse de Baileys Blinds
Hi Rosalind,
Thank you so much for your review we really appreciate the feedback, we are glad to know you are pleased with the quality of the blinds and we'll be sure to pass on your feedback to the fitter. we hope to work again with yourself in the future.
Kind Regards
Baileys Blinds
Don't recommend this company
Don't recommend this company. Very expensive for the quality of service and product. Took over 2 months to get curtains. The curtain rail was delivered twice in the wrong size. There was no response to my emails and I had to call to find out what was happening.
The blind is not particularly robust and the fitter left leaving one curtain without a hook on one end of the curtain.
1 octobre 2025
Avis spontané
Quick and accurate installation and I'm…
Quick and accurate installation and I'm most impressed with the finished product
22 décembre 2025
Réponse de Baileys Blinds
Hi Anthony,
Thank you for your feedback. we are delighted to hear that you are impressed with the finished product, we hope to work with you again in the future.
Kind Regards,
Baileys Blinds
Good quality blinds however…
Good quality blinds however organisation was a complete shambles. We were initially told the blinds would take 2/3 weeks, we were then told that one set of blinds was out of stock but the rest could be fitted ‘within the next few days’, we were then told blinds would take 6 weeks. Blinds were eventually fitted after around 8 weeks. Staff member rude over the phone. Very poor service and experience and I would not recommend to others. We have been left feeling like we were completely misled to secure a deposit.
*the suggestion in your response that the blinds being out of stock was ‘communicated to me at the time’ is completely false. This was only communicated to four weeks after I had placed the order and I had called to enquire as to why the initial 2-3 week time limit provided had not been met.
9 décembre 2025
Réponse de Baileys Blinds
Hi Ellen,
Thank you for taking the time to share your feedback.
Our standard production time for Roman blinds is approximately 4–6 weeks. If you were advised otherwise, we apologise for any confusion caused. Unfortunately, the fabric chosen for your blinds was out of stock; this was communicated to you at the time, along with the option to select an alternative fabric or to wait for it to become available.
We always aim to keep customers informed and to provide the best possible service. If you felt this standard was not met, we are sorry to hear this and will review your feedback as part of our ongoing efforts to improve our customer service. Thank you for your understanding.
Kind Regards,
Baileys Blinds
Great Day-Night blinds
Good quality Day/Night blinds. Fitted quickly and professionally.
15 décembre 2025
Réponse de Baileys Blinds
Hi Julie,
Thank you so much for your feedback we really appreciate it, we are delighted to hear that you have had a wonderful experience with baileys blinds and we hope to work with you again in the future.
Kind Regards,
Baileys Blinds
Great service
The fitter was pleasant, did a good job with the fitting and made no mess
5 décembre 2025
Réponse de Baileys Blinds
Hi ,
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Kind Regards,
Baileys Blinds.
shutters used as a room divider
As usual our experience with Baileys was excellent, Dan and Scott arrived and got stuck in straight away. We are always very pleased with the service we get from Baileys, and would recommend them always.
3 décembre 2025
Réponse de Baileys Blinds
Hi Elizabeth,
Thank you so much for sharing your feedback, we are happy to hear that you are a returning customer and that you have always had an excellent experience with Baileys Blinds, we will be sure to pass this feedback over to Dan and Scott.
Kind Regards,
Baileys Blinds.
Good reliable company
Quick estimate quick installation. Good quality purchase
28 novembre 2025
Avis spontané
Réponse de Baileys Blinds
Hi Diane,
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Kind Regards,
Baileys Blinds.
Professional service from the start
Professional service from the start. Very helpful and experienced staff. Respected our home. Blinds are perfect, everything we expected and more.
Wide range of blinds to choose from.
Fitted to perfection.
Would highly recommended Baileys
27 novembre 2025
Réponse de Baileys Blinds
Hi Nicola,
Thank you so much for your review, we’re thrilled to hear that you found our service professional from start to finish and that our team respected your home during this process. It's great to know that we met your expectations. your recommendation means so much to us, and we hope to be of assistance again in the future.
Kind Regards,
Baileys Blinds
Excellent service
Excellent service, good advice given with choice of blinds and very professional fitting. Would definitely recommend
20 novembre 2025
Réponse de Baileys Blinds
Hi Sue,
Thank you for your kind words. We’re so pleased to hear that you received excellent service and helpful advice when choosing your blinds. It’s great to know the fitting was professional and we met your expectations, we hope to work with you again in the future.
Kind Regards,
Baileys Blinds
Prompt reliable service
Prompt reliable service. Quality blinds and reasonably priced. Been using for years.
14 novembre 2025
Réponse de Baileys Blinds
Hi Claire,
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Kind Regards,
Baileys Blinds.
Very polite and professional from start…
Very polite and professional from start to end. I will definitely recommend Baileys Blinds to my family and friends. Thank you
12 novembre 2025
Réponse de Baileys Blinds
Hi Mandy,
Thank you so much for your feedback, We’re pleased to hear that you found our team polite and professional throughout the process. Your recommendation means the world to us, and we truly appreciate your support. If you ever need anything in the future, we’ll be more than happy to help.
Kind Regards,
baileys Blinds.
Excellent service from the chap who…
Excellent service from the chap who came to measure and the young man who came to fit them lovely blinds would highly recommend this company
3 novembre 2025
Réponse de Baileys Blinds
Hi Geraldine,
Thank you so much for your feedback, we are delighted to hear that you have had an excellent experience with both our estimator and our fitter, your recommendation means a lot to us, and we hope to work with you again in the future.
Kind Regards,
Baileys Blinds
Awesome service
28 octobre 2025
Réponse de Baileys Blinds
Hi,
Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.
Kind Regards,
Baileys Blinds.
Estimator came on time
Estimator came on time, blinds arrived quicker than I expected and expertly installed.
3 novembre 2025
Réponse de Baileys Blinds
Hi Shirley,
Thank you so much for your review, it really means a lot to us!, we are delighted you are pleased with our service, and we hope to work with you again in the future.
Kind Regards,
Baileys Blinds
Second purchse from Baileys Blinds.
Second purchse from Baileys Blinds.
Both experiences good with attention to detail and keen prices.
Fitting service also first class.
31 octobre 2025
Réponse de Baileys Blinds
Hi,
Thank you so much for your review, we really appreciate the feedback, we are delighted that you have had a great experience with ourselves and hope to hear from you again in the future.
Kind Regards,
Baileys Blinds
From pricing up to fitting
From pricing up to fitting - no problems. And really impressed on how quick they were fitted. Thank you - happy customer
27 octobre 2025
Réponse de Baileys Blinds
Hi Deborah,
Thank you for leaving us a lovely review. We really appreciate your feedback.
Kind regards,
Baileys Blinds
Excellent service and product and good…
Excellent service and product and good value for money
27 octobre 2025
Réponse de Baileys Blinds
Good morning James.
Thank you so much for your feedback.
We are happy to hear that you are happy with the service and product and hopefully hear from you again in the future.
Kind Regards, Baileys Blinds
Good price and quick installation
Lovely choice of blinds. Good price and installed quickly. We love our new blinds
27 octobre 2025
Réponse de Baileys Blinds
Hi Kellie,
Thank you so much for leaving us a great review. We really appreciate your feedback and are delighted that you love your new blinds.
Kind regards
Baileys Blinds
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.