I am giving 2 stars because my dog enjoyed the toys & they were flexible about not including treats like we requested. Cancelling is a nightmare! Plan on spending lots of time emailing the company be... Voir plus
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Lisez les avis des autres
My dog Bat loves the toys I have super chewer and not a toy destroyed like pet store toys she is a huge chewer for sure as a German shepherd and working dog puppy in training. I have 3 other dogs and... Voir plus
Absolutely adorable toy designs and high quality products. Always exciting for our dog to open new box to find treasures and owner loves each and every item, too! Reps are available easily and quite w... Voir plus
Our rescue dog recently had a terrible accident that left him partially paralyzed. On top of that, we lost our other rescue (his best friend) just a few months ago after they had been together for 8 y... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.
Coordonnées de contact
Etats-Unis
- happyteam@bark.co
- barkbox.com
4,6
Excellent
9 k avis
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A répondu à 97 % de ses avis négatifs
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BARK is an AMAZING company
BARK is an AMAZING company. The toys, the treats , the customer service -- ABOVE and BEYOND every single time !!
17 juin 2026
If I'm not satisfied with a product
If I'm not satisfied with a product, they will replace it for free.
17 juin 2026
I don’t want all those treats my dogs…
I don’t want all those treats my dogs only like one of them
17 juin 2026
Réponse de BarkBox
Thank you for sharing your experience with us. We're sorry to hear that your pup only enjoyed one of the treats. That's certainly not the experience we want for you or your furry friend.
We stand by our Scout's Honor Guarantee that if an item doesn't work out, we're happy to send a replacement and offer free tailoring options to better match your pup's preferences and needs.
Our team will be reaching out via email shortly to address your concerns and make this right. Thank you for giving us the opportunity to spoil your pup, and we appreciate being part of your journey to keep them happy.
BARK BOX is fun for everyone
The toys are exciting and we'll made. XX large toys are so much fun for everyone!
17 juin 2026
Murphy just loves his Bark Box…
Murphy just loves his Bark Box deliveries...he can't wait for the box to open and see his exciting toys...he loves to destroy them LOL!!
17 juin 2026
The dogs love their Barkbox and get so…
The dogs love their Barkbox and get so excited when it shows up. The toys are well made and sturdy, and last for months, when most of our store-bought toys we've gotten them generally don't stand up to their play. They almost always love the selection of treats as well.
17 juin 2026
Durable toys and our dogs love the wide…
Durable toys and our dogs love the wide range of treats!
17 juin 2026
Great toys and treats.
17 juin 2026
great quality of treats and toys
great quality of treats and toys. Molly gets excited to open her barkbox every month
17 juin 2026
Delivered on time
Delivered on time. My Maggie gets so excited when she sees the package and helps me open it so she can get her yummy treats and new toys. She loves them all! Thank you Bark Box!
17 juin 2026
We LOVE Bark Box
We LOVE Bark Box! The mailman coming to the house has ALWAYS been exciting, but when the box or bag is 100% for my boy, the excitement is almost too much for him to handle! All the toys are picked with consideration for your dogs play style and all the treats are chosen with the best of health and nutrition in mind for your four-legged best friend! We Love BarkBox!
The customer service is EXCELLENT! If there is ever an issue with your order, they have you and your pet fully covered with a replacement, credit, or whatever you need to make it right. They truly care about their four-legged customers which is shown by how well they treat the two-legged ones!
17 juin 2026
Absolutely adorable toy designs and…
Absolutely adorable toy designs and high quality products. Always exciting for our dog to open new box to find treasures and owner loves each and every item, too! Reps are available easily and quite willing to help answer questions or give advice. A+++++++++
17 juin 2026
Bark box is always been super my dogs…
Bark box is always been super my dogs love the toys and at one point when I had a problem with dogs being able to tear the toys apart they changed it to a sturdier bone and we even share some of them with my daughter and her dogs and they love one of her dogs from the last order we gave him a toy and he does not put it down. He carries it everywhere.
17 juin 2026
The customer service follow up from a…
The customer service follow up from a survey was surprisingly unexpected in a very positive way. Thank you for your dedication to satisfaction of your products.
17 juin 2026
You made Augie and Daisy happy because…
You made Augie and Daisy happy because you included more meat treats. They don't like the pumpkin cinnamon.... and love the pork and beef.
They appreciate your care! Please continue with meat choices for the treats.
17 juin 2026
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