Bathcenter Avis 

Very happy with my bath and taps, a great choice and arrived quickly.

Absolutely shocking customer service sent out a panel that was in 2 pieces although the picture showed it in one had to pay over £200 to change it to the right one come to have a bath and the plug is letting the water out been called a liar and made to send a video to prove what I’m saying is right after spending a lot of money I’m totally not happy

Outstanding and efficient service! We ordered a bath from Italy to be delivered at our home in the UK. Despite difficult internet connections Barry and the service team managed to get the bath to us on the morning of our return. I highly rate Bathcenter and will order more items in the future.

Ordered a Matt cobalt blue- radiator which was ordered on the 7th July 2025 and am still awaiting?
I’ve emailed, I’ve chased and had no response?
Was then emailed to say it’s arriving on the 8th Aug A MONTH LATER which I said ok to but am still waiting for my product! Customer service is not the greatest and getting hold of anyone is frustrating as tradesman are booked to do jobs that can’t be carried out due to poor communication! Another email sent today 🙏🏽

Well what can I say, easy order process, kept well informed right from initial order to delivery.
Mega quick delivery and lovely bath.
Friendly delivery driver.

The website offers quality products with quite informative product detail. The prices are reasonable and when i was making my order a discount was offered on other items ( I think it was 10% on mixer taps/taps). Also with baths you have certain options to choose standard or premium so suits various budgets. I ordered Beaufort Malin bath 1600 x 700mm reinforced with reinforced bath panels. Delivery came as expected and the delivery driver was kind enough to help lift bath upstairs.

Perfect, fast delivery 👌

Excellent advice and professional service. Great value for money

Great company, quality products at a competitive price point. Amazing customer service from Ameena who was so helpful and extremely responsive to my emails as I'd put the wrong address, contact number & postcode!
One of our items was unfortunately damaged however we were very impressed to receive a replacement in less than 24 hours.
The delivery drivers were also friendly and very helpful to my elderly parents.
We would definitely order from Bathcenter again.

Ordered my cabinet on Friday online having spoken to The Bathcenter in Chesterfield. The item arrived Monday lunch time. I chose to collect it and the Manager of the branch loaded it into my car. Very helpful and great to deal with. I rate 5 stars as the whole experience was faultless. Highly recommend The Bathcenter

Had a great experience using Bathcentre.
I wanted to edit my Bath size on a bathroom suite I really liked & I thought it was going to be pointless asking but they changed the size without any extra charge & made it so easy.
It was delivered really quick & the driver was lovely too.
I'd definitely use again on my renvovations.
Thank you guys!

Great service whilst buying my mirrored bathroom cabinet. Im really delighted with the quality of it. The company phoned me beforehand to arrange delivery , the delivery driver went the extra mile to find my house and walked the cabinet up a hill to get it to our front door as access is difficult for his van. Excellent, polite and efficient service from start to finish.

Fantastic friendly professional service. Speedy replies with any concerns.
Chesterfield Branch.

All goods arrived as described.

Just wanted to add that although our bath arrived damaged from the courier, the lovely staff at bathcentre worked hard to find out what happened and sent us a replacement in a timely manner :)

Great product, delivered without any issues, I'm very happy, and I would order again.

Excellent customer services and efficiency...first class! Highly recommend

Had a very poor experience. Ordered tile effect bath panels. On arrival they are very cheap looking, with no grout line effect. They are also huge and need to be stored flat, but the delivery person suggested would be safe to store upright with furniture pushed against it to keep flat. We did that for a week, but the panels still bowed and are now useless: joiner said there is no solution because they are so cheap and flimsy. Hundreds of pounds out of pocket, with no redress. Hugely disappointing experience and will not use Bathcenter again.

Very happy with my experience, the sales office helped me get the bath i needed and it was delivered in 2 days as promised.

Avoid if possible Communication poor delivery poor received a sink without the basin cabinet and then got a email stating it had all been delivered and order completed still waiting now

I ordered the Beaufort Rockall 1650 x 700mm Single Ended Bath and reinforced bath panel. We decided to pay that bit more for the Beaufort as the description said it keeps the water warmer for longer - it absolutely does! The bath has a lovely smooth, silky feel with a perfect sloping back. For the first time I want to have longer baths. I would definitely recommend this bath. The Customer Service Team are excellent with responding to queries quickly and are very helpful. Thank you so much