After leaving an Applegreen charger that was telling me it would take 4+ hours to charge my car with a support number that led to a full mailbox, the customer service lady for Be.ev was a lifesaver. T... Voir plus
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Lisez les avis des autres
I regularly charge within Romiley at the BeEV station due to the home charger taking a long time. Plus I have a 21 plate Nissan. BeEV still do the CHAdeMO chargers which can be rare to find especiall... Voir plus
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Download the APP after a google search, search returned download app for 50% off your first 2 charges. Registered said app but only given 15% off the first charge. Filled in a feedback form to be... Voir plus
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Great charging experience with be.EV. The app is very easy to use, clear and concise, with an excellent UI and overall user experience. Finding a charger, starting a charge and keeping track of ev... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.
Coordonnées de contact
Royaume-Uni
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,0
Bien
231 avis
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A répondu à 78 % de ses avis négatifs
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Fast easy charging takes the stress out…
Fast easy charging takes the stress out ev chargers
19 septembre 2026
Réponse de Be.EV
We're so glad our EV chargers make your experience stress-free. We appreciate your positive feedback!
Réponse de Be.EV
We are so glad to hear you appreciate our pricing! We always strive to offer great value and appreciate your feedback!
Started off well
Chargers always free, however do not reach full capacity of 120kwh and now the subscription is £13.99 a month i am thinking of switching back to Ionity - faster charge speed lower monthly subs and same charge price.
15 septembre 2026
Réponse de Be.EV
Hi David, thanks for leaving us a review,
We understand that any increase in subscription cost can be frustrating, and we certainly don't make those decisions lightly. Pricing changes are carefully reviewed across the business, and customer feedback like yours plays an important role in those discussions.
We're also concerned to hear that you're not seeing the charging speeds you'd expect and we'd like to look into that further with our network team. If you can send us the locations you've experienced this at, we'll be happy to investigate.
While the subscription price has changed, the value of the charging discounts remains the same, meaning drivers who regularly use the discounted rates can still save well over £100 per month compared with standard PAYG pricing.
We appreciate there are several networks to choose from, and we'll make sure your comments on both pricing and charging performance are shared with the relevant teams. Thanks again for taking the time to let us know your thoughts. ⚡️
Réponse de Be.EV
We're so happy to hear that you have had positive experiences charging with us! We appreciate your kind words.
Good price in past with subscription
Good price in past with subscription. New price is not as great value.
17 septembre 2026
Réponse de Be.EV
Hi, thanks for taking the time to leave us a great review!
We appreciate that you found more value in the previous subscriptions, and we're sorry to hear the new structure doesn't offer what you're looking for.
We genuinely value your support and will share your comments with the team. 💚
As always a great service and having…
As always a great service and having the subscription makes it great value
17 septembre 2026
Réponse de Be.EV
We're so happy to hear you value our service and subscription! Thank you for your kind words.
Charging always runs smoothly
Charging always runs smoothly, get the invoice for the charge which is good and I like the subscription.
17 septembre 2026
Réponse de Be.EV
We're so glad to hear that our charging process and invoicing meet your expectations, and that you appreciate our subscription!
Be.EV is my default charger
Be.EV is my default charger. Great value compared to other suppliers. My local charging station in Liverpool always available and reliable and I visited the Manchester Oasis last weekend which is what charging stations should be like, spacious, well laid out, clean and with a coffee shop onsite
17 septembre 2026
Réponse de Be.EV
We're so happy to hear that our charging stations in Liverpool and Manchester are meeting your needs and expectations! We appreciate your kind words.
Réponse de Be.EV
We're so happy to hear that connecting with our app was a simple and positive experience for you. Thank you for sharing your feedback!
The charge point would not accept RFID…
The charge point would not accept RFID charge card (Aviator, Woodford).
17 septembre 2026
Réponse de Be.EV
Hi Ian, thanks for taking the time to leave a review. We're sorry to hear that your RFID card didn't work at our chargers.
We've forwarded this to our networking team who will investigate issues regarding payment at that site as soon as possible.
We appreciate you leaving feedback and informing us of this issue, we're keen to ensure that this is resolved.
Team Be.EV
Charging at stains park colchester today
Most if not all the charging points were working and clean to . It's great just to be able to pull up,plug in and away you go. Sometimes annoying when there are electric cars pull into a charger bay then go off shopping without any intension of charging there car but overall it was great
18 septembre 2026
Réponse de Be.EV
We're so glad to hear you had a great experience with our charging points! We appreciate your feedback regarding other users' charging etiquette and will pass this on to the correct team in order to develop ideas as to how this can be avoided in the future.
Since installing the app things are…
Since installing the app things are working good. Fast charging and usually available units.
15 septembre 2026
Réponse de Be.EV
We're so happy to hear that our app is working well for you and that you're finding available units and fast charging. We appreciate your positive feedback!
Easy to charge
Easy to charge. Good pricing at the moment. No issues.
The only downside is the Mini subscription is being discontinued and being replaced by a much more expensive option.
17 septembre 2026
Réponse de Be.EV
Hi Kirk, thanks for taking the time to leave us such a positive review!
We appreciate that the previous Mini subscription suited your charging habits better, and we're sorry to hear the new structure doesn't offer the value you're looking for. We genuinely value your support and will share your comments with the team. 💚
Réponse de Be.EV
We are so glad to hear you found our service brilliant, easy, and perfect. Thank you for your wonderful feedback!
All ways a great charge pull-up scan…
All ways a great charge pull-up scan card done 👍🏻
17 septembre 2026
Réponse de Be.EV
We're glad you enjoyed your experience at our charging bays! We appreciate your positive feedback!
Reliable
Most of the time, a reliable charger is avaliable, delivering adequate electrons at high speeds.
15 septembre 2026
Réponse de Be.EV
We're happy to hear our charger consistently provides fast and reliable power for your EV. Thank you for your positive feedback!
Great pricing with the subscription and…
Great pricing with the subscription and fast too, very rarely have any problems
15 septembre 2026
Réponse de Be.EV
We're happy to hear that our pricing and speed meet your expectations. We appreciate your positive feedback and hope to see you at one of our charging bays again soon!
Réponse de Be.EV
We appreciate your positive feedback regarding the pricing, availability, and location of our offerings. We hope to see you charging with us again soon!
Very reliable chargers
Very reliable chargers, plenty of availability and fast charging..pricing is the best by far...
17 septembre 2026
Réponse de Be.EV
We're so happy to hear you're pleased with our reliable and fast charging options, and our pricing. We appreciate your positive feedback!
Réponse de Be.EV
We are very happy to hear that you get charged up quickly at our charging hubs! Thank you for your wonderful feedback.
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