Bellabluedecor Avis 

**Misleading impression of a UK retailer — avoid**

I bought a jacket from Bella Blue and was extremely disappointed. In my opinion, the quality was poor, it looked cheap, did not match its appearance on the website and was not worth the £40 price.

I found the website misleading. The UK warehouse address displayed in Harrogate gave me the impression that I was buying from a business dispatching orders and handling returns within the UK.

The jacket took a very long time to arrive. I was told this was due to demand, but being subsequently told to return it to China has left me questioning whether it was actually being shipped from overseas. This was not what I understood when ordering.

Despite repeatedly explaining that I wanted to return it for a full refund, I received successive offers of 10%, 25%, 35% and finally 50% to keep it.

Bella Blue has confirmed in writing that it will not provide a prepaid return label, arrange collection or reimburse return postage. To obtain a full refund, I am expected to pay to send the jacket to China using tracked shipping.

The matter remains unresolved, and I am now referring it to my payment provider.

Poor quality, a misleading impression of UK-based purchasing and deeply disappointing customer service. Based on my experience, **avoid at all costs**.

Beware - I believe the original company that makes signs has now closed. The website is now being used by a company selling sub standard Chinese origin clothing. I have tried to obtain a refund for a very poor quality coat and they’re being obstructive and refusing. The website is

Bellabluedecor DOT com

None of this website bears any resemblance to the items described within these reviews.

Again, buyers beware.

Love my new sign! Erin was a pleasure to deal with. Had a few questions before ordering about colours and font etc and Erin was more than happy to help. Will definitely be recommending to friends and family.

Amazing communication
Totally understood the assignment at hand everything was very straight forward will definitely recommend and repurchase from here again.

Orlaith x

Beautiful sign from Bella Blue Decor. Erin’s work is incredible, lots of design options fonts and colors, a very well made sign, well packaged and excellent customer service!. 💫 I love my sign so much, would highly recommend!

beautiful sign!! Erin’s work speaks for itself but i was truly blown away by just how beautiful her work is! the detail, time and effort she puts into her work is amazing! erin kept me well informed with delivery times too & it arrived so quickly & well packaged! highly recommend! 🩷

I have bought 2 signs so far which I absolutely love. Erin designed a special sign for my late mums little garden which I love. I highly recommend Bella Blue Décor. Absolutely fabulous work.

Erin was exceptional from the time I placed my through to its delivery. Fantastic service, stunning design and brilliant quality.

I had to force my hubby to put it on the day we received it (and you can tell I am using his profile to post this message :-)). So happy with how it compliments the front of the house.

Just received my sign and its amazing just what i wanted, the colour is just perfect. It will look good in my salon. So easy to order, would definitely recommend.

The most stunning signs ever! All my neighbours are complimenting it🥰 Thanks again for the best professional service

Erin was the most lovely and patient girl. She made sure I was 100% happy with the design and made any tweeks and changed that I needed. She reply’s super quickly and was so accommodating. I would 100% recommend 🤍

Absolutely delighted with my new sign and is exactly what u wanted. Handmade beautifully and communication with Erin was so much appreciated. Would HIGHLY recommend ♥️

So happy with how the sign turned out and looks, exactly what I envisioned it to be like and goes perfect outside our house!

so so pleased with my sign quality is lovely ....it is exactly what I ordered ! thank you so much Erin ....would highly recommend

In love with my sign, looks so good at the front door. Took a little while to arrive but is worth the wait xx

My order took a little longer than expected to arrive but that is understandable as they are handmade. Also it’s look’s so good 😊

I placed my order on 07/04/2023 and order was not fulfilled until 23/06/2023.
She gives a 2-8 week time frame.
I had to chase up my order at the end of May and was told it would be sent out by the end of the week.
I chased my order again mid June and she said she would check with Royal Mail. I asked for a tracking number and she failed to provide me with this.
I have checked with Royal Mail myself and items sent out 1st class do actually have tracking numbers. You just can’t track where the item is.
The fact that she couldn’t provide me with a tracking number makes me think my order was actually missed.
A replacement was sent out again and received 23rd June 2023

Time frame is far too long for these products. If you can’t fulfil orders between 2-8 weeks, change your time frame and let customers know.

If you claim you are a small business and can’t keep up with orders then look into hiring staff as I can see, I am not the only customer with missing delivery, or consider changing your delivery providers.

Thank you so much for our gorgeous new front door sign, it has completely transformed our home. Erin was so attentive from placement of order all the way to delivery. What a lovely girl Erin is and what a fantastic little business you have. I would not hesitate to order through you again. Thank you again lovely xxxx

I couldn’t be happier with my sign! It’s finished to a very high standard and looks as beautiful now as the day I put it up around 8 months ago.
Erin was very helpful when I was unsure of which colours to choose replied to all my queries within 24 hours.

Excellent service, easy to follow website when ordering and the quality of the signs are amazing. I would highly recommend. They do take up to eight weeks, but it is worth the wait.