**Misleading impression of a UK retailer — avoid** I bought a jacket from Bella Blue and was extremely disappointed. In my opinion, the quality was poor, it looked cheap, did not match... Voir plus
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Lisez les avis des autres
Ordered a house sign from this company. Really poor quality, arrived wonky and one of the numbers were broken at the bottom. Messaged seller, disagreed with me despite evidence and refused to replac... Voir plus
L'entreprise a répondu
Recieved our sign yesterday and it was honestly definitely worth the wait, me and my partner are so happy with it. It’s beautifully crafted with gold lettering and a teal background which really stand... Voir plus
L'entreprise a répondu
No guarantee on product Our door sign faded really bad loosing most colour. When contacted didn’t want too know Terrible customer service!! Never use company again
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Bella Blue Décor… Here at Bella Blue Décor, I specialise in creating unique, bespoke and on-trend decor for your home and business. All my products are carefully handcrafted in my small studio situated in County Armagh, Northern Ireland. I am passionate about creating unique designs and working closely with my customers to make your design ideas come to life. I have a huge variety of options to suit all from classy, elegant designs to fun prints and colours. Your options are endless.
Coordonnées de contact
Royaume-Uni
- bellabluedecor.com
2,3
Bas
58 avis
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Outstanding customer service.
Erin was a pleasure to deal with, and helped me design and pick the perfect door sign to match my new build. The quality of these handmade signs are amazing and Well worth the wait!! i cannot recommend this small business enough.
Thankyou so much Erin.
22 octobre 2022
Avis spontané
Réponse de Bellabluedecor
Hi Nicole,
Thankyou so much for your lovely review 🤍delighted you love your sign. It was a pleasure to create this for you.
Many thanks, Erin x
Has Potential
The idea is brilliant and the product has the potential to be truly beautiful. However, quality control definitely needs improving in regards to the paintwork. My sign has messy marks in the paintwork and is much darker than the example I requested it like.
18 octobre 2022
Avis spontané
Réponse de Bellabluedecor
Hi Amelia,
Thankyou for your review, I have just checked your order placed and it is an ombré marble sign which was ordered, these marks are part of the effect which I hand paint to create the ombré effect☺️
I create all effects using the 3 colours selected by customer so outcome colour is dependent on what you select.
If you would like to pop me a wee message with a photo of your sign I’d be happy to reassure you ☺️
Many thanks. Erin
Ordered a sign for my daughters first…
Ordered a sign for my daughters first home 🏡 She was so happy with the detail of the sign .Erin was a pleasure to deal with the site is easy to navigate. I would recommend 100%
18 octobre 2022
Avis spontané
Réponse de Bellabluedecor
Ah thankyou so much Suzanne, I’m so pleased I could create this for your daughters first home 🤍
Best wishes, Erin x
Fantastic custom door sign
Gorgeous packaging makes you feel excited 🥰🥰🥰
Reasonable price for the custom door sign and it’s so fabulous and excellent 😍😍😍
Well worth to wait ☺️☺️☺️
17 octobre 2022
Avis spontané
Réponse de Bellabluedecor
Thankyou so much Dorothy for such a lovely review! Your home looks so lovely with the sign 🥰I’m so pleased you love it xx
This is excellent experience !!!
This is excellent experience and the most perfect matching with my house, i m so appreciate for their work hard.😘
28 septembre 2022
Avis spontané
Réponse de Bellabluedecor
Thankyou so so much for such a lovely review 🤍it is so appreciated! X
Satisfied Customer
Erin was an absolute pleasure to deal with. My first sign ordered should of been with me a few weeks previous but she did not hesitate and made me a new one. I received the second sign within a few days and I must say it looks great.
These signs are of great quality and at a reasonable cost so you can’t go wrong.
Will definitely order in the future.
All the best x
26 septembre 2022
Avis spontané
Réponse de Bellabluedecor
Aw thankyou so much Tara🥰I’m so pleased you love your door sign, it was a pleasure creating it for you! X
I'm absolutely delighted with my door…
I'm absolutely delighted with my door plate 😊I love the paw prints, it was well worth the wait. Excellent communication and service. Highly recommend to all. Thank you, Elaine 😍
23 septembre 2022
Avis spontané
Réponse de Bellabluedecor
Thankyou so so much Elaine for your lovely review 🤍
Beautiful ❤️
Absolutely love my door sign. Well worth the wait. I got stars on it as my son and daughter love stars and it didn't disappoint ⭐⭐⭐ Beautiful ❤️ I needed to change the delivery address and Erin was a pleasure to deal with 😊 Lovely customer experience ❤️
19 septembre 2022
Avis spontané
Réponse de Bellabluedecor
Thankyou so Lynsey for such a lovely review, it looks absolutely beautiful on your home! I am so pleased you love your sign!
Thankyou so much again, Erin
Beautiful Homemade sign
Beautiful Homemade sign, the hardest part was picking what colour to choose from! I ended up picking one to match my front door and it really stands out, I love it. No more boring house numbers. Well worth the wait, help support small businesses, Thank you Erin.
14 septembre 2022
Avis spontané
Réponse de Bellabluedecor
Hi Lauren,
Thankyou so much for your lovely review, I am so pleased you love your sign 🥰it was a pleasure to create it for you.
Many thanks, Erin x
Love our door sign!
Love our door sign!
Thank you so much Erin, we wanted a door sign that complimented our first house and you did this beautifully for us!
12 septembre 2022
Avis spontané
Réponse de Bellabluedecor
Thankyou so much Grace & Jordan for your lovely review, I am so happy you love your sign. It was a pleasure to create it for you both for your first home.
Thankyou again, Erin x
erin designed my sign just as id…
erin designed my sign just as id imagined and it was even more fabulous when it arrived. I would highly recommend @Bellabluedecor for anyone looking to spruce up the outside of their home . excellent service and ecxcellent customer interaction
12 septembre 2022
Avis spontané
Réponse de Bellabluedecor
Thankyou so much Sonia for your lovely review, it is much appreciated ☺️I’m so happy you love your sign.
Many thanks, Erin x
Product never arrived. Now out of pocket
Ordered sign early June 2022. Chased and was told it was despatched on 5th August 2022. Product did not arrive.
Respectfully asked for the tracking to check it myself. No response. Messaged twice more and left the 5 working day gap for response time. Still no reply.
Can’t comment on product as it never arrived. I’m more unhappy about the non response to my polite, respectful enquiries.
Am now out of pocket.
Update 15th September 2022.
Thank you for refunding the money we paid for the sign that we did not arrive.
As I said previously, goods do go missing. Since leaving my review, I have now received my refund and all is resolved. Thank you.
10 septembre 2022
Avis spontané
Réponse de Bellabluedecor
Hi Lucy,
Thankyou for your review.
We are so sorry your lovely sign never arrived, please rest assured we are looking into this at the moment and making enquires into its whereabouts. We can only assume it may have got lost somewhere within the mail network. In the meantime we have completely refunded your order for any inconvenience caused. We have also tried to reach out via email to yourself.
We are so sorry for any inconvenience caused.
Kind regards, Erin
Fabulous 👌
Yeap order took a few weeks but was worth it. Arrived this morning packaging was pretty and I am 💯 % happy with my order it's fab. Thanks you Bella Blue.
5 septembre 2022
Avis spontané
Réponse de Bellabluedecor
Hi Brenda,
Thankyou so much for your lovely review, I am absolutely delighted you love your sign ☺️Your order is so appreciated 🤍
Kind regards, Erin x
No guarantee on product
No guarantee on product
Our door sign faded really bad loosing most colour. When contacted didn’t want too know
Terrible customer service!! Never use company again
25 août 2022
Avis spontané
Réponse de Bellabluedecor
Hi Lindsay,
Thankyou for leaving a review, I am so sorry you feel my customer service is not ample however you received your sign quite some time ago, I do not offer warranty on my products as they are a handmade item but I am more than happy to fix or help any customers out if a problem arises with there product, I am just a small business and cannot offer warranty unlike large company’s. Upon contacting us I offered you 20% discount on your next order or to replace this sign, I am so sorry this has happened, we have updated our paint range from the beginning of this year, which will not fade. Please feel free to contact us anytime to avail of this offer.
I hope you have a lovely evening
Kind regards, Erin
Beautiful 😍 I love mine
Beautiful 😍 I love mine! Long delivery time (due to being such a busy small business) but well worth the wait. Great quality and easy to put up. Large selection of colours and fonts to choose from. Erin was a pleasure to deal with!!
18 août 2022
Avis spontané
Réponse de Bellabluedecor
Thankyou so much Niamh for this lovely review. I’m so delighted you love your sign.
Kind regards, Erin xx
Réponse de Bellabluedecor
Hi Via,
We are so sorry you are unhappy with your product…
We where unable to find an order under your name or any form of contact, Could you please contact us with your order number & name and we would be happy to help rectify any issues as soon as possible.
Kind regards, Erin
Wonky and poor quality
Ordered a house sign from this company. Really poor quality, arrived wonky and one of the numbers were broken at the bottom. Messaged seller, disagreed with me despite evidence and refused to replace or refund.
* Following sellers response, seller has only offered to replace a single damaged number, not the item as a whole. I’m expected to remove the number from the acrylic and place it on myself. Disgusting *
11 août 2022
Avis spontané
Réponse de Bellabluedecor
Good Evening Deborah,
Thankyou for your review, I am sorry you are unhappy with your sign. However, upon contacting us this evening we had explained that the damage to your number has occurred when sign was in the mail and being transported to you. We have kindly offered to replace this for you and have advised this will be posted out to you tomorrow morning. We also have completely agreed that the sign has been damaged and have fully offered to fix this issue for you.
We would like to apologise for any inconvenience this may have caused, this will be posted to you first thing tomorrow morning.
Kind regards, Erin
Order has not been received after 2…
Order has not been received after 2 months of waiting.. tried sending them an email but it has bounced back to my inbox....seems like a scam...very disappointed as I was looking forward to receiving my item
14 juillet 2022
Avis spontané
Réponse de Bellabluedecor
Hi Dia,
Thanks for leaving a review,
Our current lead time is 2-8 weeks before dispatch as we are a very small business so we have a lead time in place so I am able to handmake each order while working down an order list basis. We are sorry you are unhappy with our service, please get in touch with us via Facebook or Instagram and I would be more than happy to help.
Have a lovely day
Kind regards, Erin
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