Belleze Avis 

470
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing team. Response and action were quick and easy. They were able to send replacement part immediately.

Noté 5 sur 5 étoiles

Very well packaged. Unit arrived in good condition despite box having had long cross country journey. Instructions were very clear and concise. If an 81 year old lady did assemble it all alone, th... Voir plus

Noté 5 sur 5 étoiles

I haven’t built my bookcases yet, but the customer support was great. My order was set to arrive and I saw the price dropped significantly online. I reached out to support and Hector was very helpful... Voir plus

Noté 5 sur 5 étoiles

When our sideboard arrived, we inspected all of the pieces to make sure everything was included and in good condition. During the inspection, we noticed that one of the back panels had two cracks,... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

Belleze Furniture is your home for stylish, practical furniture that stands the test of time. Our vast collection caters to every style, letting you easily decorate any interior. At Belleze, our mission is to provide quality, stylish furniture for every budget. Every purchase comes with free shipping and a minimum 1-year warranty. Shop Belleze online today and enjoy unmatched comfort and quality!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

470 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(470)

66 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Fireplace heater did not work.

The fireplace heater on my new tv stand did not work. Customer service tried for a month to ship me a replacement. They were unsuccessful in finding a replacement part so I returned the stand. The tv stand however is well built from engineered wood and looks very nice.

31 janvier 2025
Avis spontané
Logo de Belleze

Réponse de Belleze

We sincerely apologize for the experience you had with us. Your feedback is very important, and we truly regret that we did not meet your expectations. As previous the fireplace heater is out of stock, so we have to wait for restock to send out replacement. We appreciate you giving us the opportunity to make this right for you. We hope to have the chance to serve you better in the future.

Noté 5 sur 5 étoiles

Perfectly Sized

I absolutely love this piece it’s the perfect size for the space. The Instructions was perfect and easy to follow.

5 janvier 2025
Noté 1 sur 5 étoiles

NO ASSEMBLY INSTRUCTIONS

Bed was purchased m, arrived box all beat up not sure if all parts are here because it came with NO ASSEMBLY INSTRUCTIONS. I go online to see if they are there, they have a link to click once you click it, it says I have to wait till access is granted for the assembly instructions!!! Which is ridiculous. I have a bed that I can no assemble on my only day off for my child. This was her Christmas gift. Her room has already been cleared because we thought we were going to be able to get this bed up quickly. We were so wrong!!

3 décembre 2024
Logo de Belleze

Réponse de Belleze

I wanted to apologize for your experience with this order and for the inconvenience caused to you. I checked that and it has that problem, we will try to fix it. You can please contact us on online chat, we are 24 hours online so we can send you the insturction immediately. We appreciate you giving us the opportunity to make this right for you.

Noté 5 sur 5 étoiles

Excellent customer service

I ordered a tv stand with electric fireplace from Belleze. I love it! It is well made and beautiful. When there was an small issue with the fireplace heater and I needed help I was able to get a live operator right away. The operator spoke clear English, so no issues with communication. She was very helpful and solved the problem. They stand behind their products and offer excellent customer service. I would definitely order from them again. And recommend their products.

9 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service! My fireplace arrived defective. I called their customer service and was issued a replacement within a week. It is beautiful and well made and works perfectly. 5 stars!

16 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Customers service was excellent

Customers service was excellent. On top of things when I emailed for help on replacing damaged part. It was very easy to explain and get it resolved with hassle free. I would definitely purchase and recommend this company to anyone.

13 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Belleze has a lot of really nice…

Belleze has a lot of really nice looking stylish products that I was drawn to. I bought a tv stand with fireplace insert that was made of quality materials with good instructions for setup. I had a small issue with the digital fireplace insert, but customer service made it right in record time!

10 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I just recieved my Belleze fireplace TV…

I just recieved my Belleze fireplace TV stand. Dark Walnut. Started putting it together and half way thru noticed one of the pieces was cracked. Called customer service right then and they took care of my issue. Very impressed. Was able to get it together enough to use fireplace and get a good idea of how it will look when totally together. Gonna LOVE IT!

12 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Awesome customer service

Awesome customer service ! I have little problem with my fireplace, heating was broken. After one call to customer service this girl Rebeca help me right away sending the new parts without any extra cost. Very recommended product.

3 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Our Belleze heater was delivered with a…

Our Belleze heater was delivered with a shattered door. The customer service representative addressed this issue and immediately replaced it with a new one, along with keeping the broken one. The customer service was absolutely excellent, and the heater is beautiful and works fantastic!

10 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great addition, love my new fireplace

Ordered an fireplace entertainment stand that I originally found on a different site at a much higher price. Belleze shipped quickly, it arrived in 2 boxes. It was a lot of pieces, but instructions were all pretty clear, all pieces were sturdy and good quality. I did struggle with the drawers, but always struggle with the drawers. I absolutely love the piece, it's gorgeous, looks way more expensive than it was and enhances my space way more than expected.

25 novembre 2024

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