Amazing team. Response and action were quick and easy. They were able to send replacement part immediately.
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Lisez les avis des autres
Very well packaged. Unit arrived in good condition despite box having had long cross country journey. Instructions were very clear and concise. If an 81 year old lady did assemble it all alone, th... Voir plus
I haven’t built my bookcases yet, but the customer support was great. My order was set to arrive and I saw the price dropped significantly online. I reached out to support and Hector was very helpful... Voir plus
When our sideboard arrived, we inspected all of the pieces to make sure everything was included and in good condition. During the inspection, we noticed that one of the back panels had two cracks,... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Belleze Furniture is your home for stylish, practical furniture that stands the test of time. Our vast collection caters to every style, letting you easily decorate any interior. At Belleze, our mission is to provide quality, stylish furniture for every budget. Every purchase comes with free shipping and a minimum 1-year warranty. Shop Belleze online today and enjoy unmatched comfort and quality!
Coordonnées de contact
19301 E Walnut Dr N, 91748, City of Industry, Etats-Unis
- (800) 682-6376
- support@belleze.com
- belleze.com
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A répondu à 100 % de ses avis négatifs
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Great customer service
Great customer service. Fast response and no hassle.
Customer service was very helpful
Customer service was very helpful. Had a little issue with some parts missing but got in contact with customer service fast and they sent the replacement parts fast.
Fireplace heater did not work.
The fireplace heater on my new tv stand did not work. Customer service tried for a month to ship me a replacement. They were unsuccessful in finding a replacement part so I returned the stand. The tv stand however is well built from engineered wood and looks very nice.

Réponse de Belleze
My unit came with the heater not…
My unit came with the heater not working . Contacted customer service . They were quickly sent in sending new unit. Very satisfied.
Perfectly Sized
I absolutely love this piece it’s the perfect size for the space. The Instructions was perfect and easy to follow.
Fast shipping and product arrived NOT…
Fast shipping and product arrived NOT damaged! Thank you!
The item arrived a bit late because of…
The item arrived a bit late because of holidays but to be honest the best bed I seen so far and it’s so stable !!! 20/20!
We bought a Belleze sideboard cabinet
We bought a Belleze sideboard cabinet, and this piece of furniture is a stunning work of art. The company offers exceptional customer service. We absolutely love our purchase.
NO ASSEMBLY INSTRUCTIONS
Bed was purchased m, arrived box all beat up not sure if all parts are here because it came with NO ASSEMBLY INSTRUCTIONS. I go online to see if they are there, they have a link to click once you click it, it says I have to wait till access is granted for the assembly instructions!!! Which is ridiculous. I have a bed that I can no assemble on my only day off for my child. This was her Christmas gift. Her room has already been cleared because we thought we were going to be able to get this bed up quickly. We were so wrong!!

Réponse de Belleze
Excellent customer service
I ordered a tv stand with electric fireplace from Belleze. I love it! It is well made and beautiful. When there was an small issue with the fireplace heater and I needed help I was able to get a live operator right away. The operator spoke clear English, so no issues with communication. She was very helpful and solved the problem. They stand behind their products and offer excellent customer service. I would definitely order from them again. And recommend their products.
Excellent customer service
Excellent customer service! My fireplace arrived defective. I called their customer service and was issued a replacement within a week. It is beautiful and well made and works perfectly. 5 stars!
Customers service was excellent
Customers service was excellent. On top of things when I emailed for help on replacing damaged part. It was very easy to explain and get it resolved with hassle free. I would definitely purchase and recommend this company to anyone.
Love my fireplace and all my neighbors…
Love my fireplace and all my neighbors have complimented me on it as well. This unit is very pretty and sturdy and the size fits my room perfectly. I would recommend the unit!
Belleze has a lot of really nice…
Belleze has a lot of really nice looking stylish products that I was drawn to. I bought a tv stand with fireplace insert that was made of quality materials with good instructions for setup. I had a small issue with the digital fireplace insert, but customer service made it right in record time!
I just recieved my Belleze fireplace TV…
I just recieved my Belleze fireplace TV stand. Dark Walnut. Started putting it together and half way thru noticed one of the pieces was cracked. Called customer service right then and they took care of my issue. Very impressed. Was able to get it together enough to use fireplace and get a good idea of how it will look when totally together. Gonna LOVE IT!
Awesome customer service
Awesome customer service ! I have little problem with my fireplace, heating was broken. After one call to customer service this girl Rebeca help me right away sending the new parts without any extra cost. Very recommended product.
Great customer service!
Had an issue with a non-working remote, customer service was easy to talk to and took care of my issue!
Shopping and delivery experience was…
Shopping and delivery experience was great. Product was packaged well.
Our Belleze heater was delivered with a…
Our Belleze heater was delivered with a shattered door. The customer service representative addressed this issue and immediately replaced it with a new one, along with keeping the broken one. The customer service was absolutely excellent, and the heater is beautiful and works fantastic!
Great addition, love my new fireplace
Ordered an fireplace entertainment stand that I originally found on a different site at a much higher price. Belleze shipped quickly, it arrived in 2 boxes. It was a lot of pieces, but instructions were all pretty clear, all pieces were sturdy and good quality. I did struggle with the drawers, but always struggle with the drawers. I absolutely love the piece, it's gorgeous, looks way more expensive than it was and enhances my space way more than expected.
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