Berry Chiswick BMW Avis 

122
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I used to take my car to this garage for many years but changed to one closer to home which was awful!! I moved back to Berry Chiswick which is out of my way. However the service and customer... Voir plus

Noté 1 sur 5 étoiles

Appalling service - took the car in for an MOT on a Tuesday, and after multiple unanswered phone calls it was eventually returned on Friday afternoon after simply replacing ONE tyre. No email, no comm... Voir plus

Noté 5 sur 5 étoiles

I’ve now returned to Berry BMW Chiswick for the fifth time to purchase a new car, which really says a lot about the experience they provide. Each visit, whether for a new vehicle or servicing, I’ve... Voir plus

Noté 5 sur 5 étoiles

Very impressed by the client service received from first phonecall enquiry and subsequent contact. We were made to feel that we are a valued customer buying a quality product. Chris, our sales rep was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire BMW

Écrit par l'entreprise

Welcome to Berry Chiswick BMW, dedicated to providing great customer service and competitive prices on New and Approved Used BMWs. Our experienced colleagues at each of our Retail Centres will ensure that your purchasing experience is as pleasurable as possible, and that the level of aftercare service during ownership meets these high standards too


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

122 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(122)

49 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic service by the Sales exc…

Fantastic service by the Sales exc Sebastian, from our order in January to collection today, from the first few test drives to then keeping us up to date with order process and stages of build the vehicle was and then today the handover process was smooth and informative! No doubt i will have some more questions the more i drive but Sebastian was always happy to help.
Im grateful thanks again for making this process so smooth !

24 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

I received excellent service from…

I received excellent service from Rafiullah, he was knowledgeable and professional. Providing all the informations I required without being pushy. Berry are lucky to have such a good member of staff. I look forward to taking delivery of my car.

13 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

New car

Peter Fraser was extremely helpful and informative really pleased with the service and the car is great

29 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Disappointing

Bought a car from here in March 2023 and was told soon after via email that I had 2 years' warranty included. When I subsequently had the car serviced by another dealership they said there is no record of the warranty. I contacted Berry Chiswick regarding this and got no response for around 5 weeks. When I did finally get a response I was told I had only a 12 month warranty. I queried this and to date have yet to receive a definitive answer (despite contacting the manager) on the situation or why I was originally assured in writing that I have a 2 year warranty.

23 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic team

Fantastic team, dedicated to getting you a good deal that meets your budget and expectations. The test drive was quick and easy to arrange. Sam and Pritesh were excellent in making sure I didn't walk away without the car and deal I wanted. It was fantastic teamwork, and the level of service you would expect buying a new car.

23 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Modestas was excellent

Modestas was excellent, he understood my requirement for the new car, he was very helpful and even sorted out a test drive on the day without prior booking.
He gave me several options for card with the options I needed and with his manager Melissa, they gave me a deal that was just perfect for my budget.
I am looking for to collecting my new car soon.
Big thanks to Berry Chiswick Team.
Samer

17 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Lucas at Berry Chiswick Today Gave me…

Lucas at Berry Chiswick Today Gave me some Good Advice on my out of place rear view mirror he was very prompt and helpful on the phone and called me immediately after sending him photos of the fallen rear view mirror.
Excellent customer service by Lucas .

20 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Danut Elenoiu C at Berry Chiswick BMW…

Danut Elenoiu C at Berry Chiswick BMW was excellent. Great product knowledge - important for my first electric car purchase - and listened carefully to my questions and any concerns. Super efficient at getting my order processed quickly and very patient and diligent during the handover. I would highly RECOMMEND Danut if you're going to Berry Chiswick BMW - thank you!

17 février 2024
Avis spontané
Noté 5 sur 5 étoiles

A sales executive you can trust

My experience with Mirel Caba was truly exceptional. He effortlessly understood my preferences, presenting me with fantastic options within my budget. Patiently guiding me through every detail, he ensured I was fully informed before making a decision. In just a few days, I was driving home in my dream car, thanks to Mirel's efficiency. He meticulously set up my phone and Apple CarPlay, leaving no detail overlooked during the handover. Mirel's dedication to customer satisfaction is unmatched; he consistently goes above and beyond, providing unparalleled support even after the sale. This marks my second car purchase with Mirel, and I wholeheartedly recommend his services to anyone seeking a seamless and delightful experience.

12 février 2024
Avis spontané
Noté 4 sur 5 étoiles

Excellent Service

We would like to personally thank Mirel Caba in purchasing a new car.He was polite very helpful and not at all Pushy as we have found in purchasing cars in the past.The reason we didn't give 5 stars as we were led to believe car would come with a Full tank of fuel ...Thanks again Mirel .

3 février 2024
Avis spontané
Noté 5 sur 5 étoiles

So impressed with Berry Chiswick BMW…

So impressed with Berry Chiswick BMW made me feel so valued as a customer and the consultant Hamzar Dar was a delight to deal with and made my purchase so special and nothing was to much trouble and his professionalism and knowledge was second to none.

Thank you

18 janvier 2024
Avis spontané

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