Big Dude Clothing Avis 

1 560
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been ordering from big dude for several years and their range and prices are great. Nice to have a supplier for bigger people without charging premium prices. As bbefore my last order was great... Voir plus

Noté 2 sur 5 étoiles

Although products look good when you get them they don’t last long at all. I bought items at the end of May and after only a few uses they are coming apart at the seams. Quality needs to seriously imp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The clothes from big dude are really well made and the fitting is good obviously for the larger man. Delivery is excellent always quick and nicely packed. No complaints.

Noté 5 sur 5 étoiles

I buy quite often from big dude clothing especially my t-shirts. Great value for money especially when there's a sale on. Great quality clothing that doesn't shrink after a few washes and a very promp... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements grandes tailles

Écrit par l'entreprise

At Bigdude, we pride ourselves on offering top-notch clothing tailored for the larger build, specializing in sizes 2XL to 10XL. Our commitment is to provide an extensive range of big and tall men's apparel online, ensuring style and quality without compromising affordability. Whether you're in need of a 5XL shirt or an 8XL hoodie, we've got your size covered. Delve into our big range starting at 2XL, extending all the way up to an impressive 10XL. For those seeking tall sizes, we offer options from 2XLT to 10XLT. Even in footwear, we cater to the needs of those requiring larger sizes. At Bigdude, our mission is to make fashion accessible and enjoyable for every body type, ensuring that everyone can find the perfect fit at a fair price.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(1 560)

378 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

One of the few companies that realise…

One of the few companies that realise people can be tall and big. Great service. Have used around 10 times for everything including jeans, hoodie, polo shirts, and much more.
Tip: If you're unsure which size you want then pick 2, try them both then send the other one back.

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Passt alles TOP. Sehr gut.

Das erste mal dort bestellt.
Was soll ich sagen?
Bin total begeistert.
Alles passt so wie es soll.
Die Größentabellen passen genau.
Ich werde hier jetzt öfter bestellen.
Großes Lob an alle.
Danke

8 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

These are finally clothes that fit larger people

What can I say? This is my second order. These are finally clothes that fit larger people. I discovered the LT size, which I can’t find in France, and it makes all the difference. I can finally raise my arms without my belly spilling out the bottom and my wife giving me a hard time. Delivery times are pretty decent. It’s true that if the UK had stayed in the EU, it might have been faster :)
The quality seems to be there, and the price is fair—when will there be a website in Europe? I think there’s potential with Germany.

8 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Quality clothes & Brilliant…

Great Quality clothes & Brilliant Service. Sizing is abit out & sent my orders back twice to go down 2 sizes for an exchange which absolutely wasn't an issue & was sent back to me a few days later.
Great Service 👍

10 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I’m disappointed to give one star as iv…

I’m disappointed to give one star as iv been a shopper for a few year now and never had an issue, however I made an order on April 21st at 14:57 and to date I have zero correspondence from Big Dude. No tracking nothing !
I wanted them for a birthday gift tomorrow . Very very sad
UPDATE:
Big dude replied to me via email saying
Upon checking, your order has been stuck in transit since April 23rd . I will never shop with them again

21 avril 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hello,

Thank you for your feedback. I’m sorry to hear about your disappointment, especially as you mention you have shopped with us for some time.

Unfortunately, we’ve been unable to identify your order from the details provided in this review. We have also checked orders placed around the time stated and these appear to have been delivered.

If you would like us to look into this further, please contact us directly at info@bigdudeclothing.co.uk with your order number and we can re-look at it for you.

Kind regards,
Brian
Big Dude Clothing Customer Service

Noté 5 sur 5 étoiles

Love these clothes

Love these clothes. I have literally replaced all of my clothes that dont fit right with big dude. I am on a very tight budget and this clothing line fits perfect within my budget.

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, great products, proper sizes great value for money definitely recommend 10 stars

10 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Have been a regular customer for at…

Have been a regular customer for at least three years, ordered a waistcoat and trousers for my boys communion only to be offered a refund the day before the communion, I was told they were investigating the courier when it turns out they never had the product to begin with, absolutely gutted and let down

1 mai 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hello Michael,

Thank you for your feedback and for your loyalty over the past few years — it’s genuinely appreciated.

I’m very sorry to hear that your order didn’t arrive in time for such an important occasion. I completely understand how disappointing and upsetting that must have been.

From what we can see, the parcel was unfortunately lost in transit with the courier. While we did raise this with them and investigate, we appreciate that this did not help in time for your event. A full refund was issued as soon as it became clear the parcel would not arrive.

We sincerely apologise for the inconvenience caused on this occasion and appreciate you bringing this to our attention.

Kind regards,
Brian
Big Dude Clothing Customer Service

Noté 1 sur 5 étoiles

Ok Quality - Really Bad Service - Now Legal Action

The clothing itself is acceptable — selection is one of the few options for tall/big sizes, and quality ranges from mediocre (color fading after few washes) to decent depending on the item. That part I can live with.

What I cannot live with is what happened when I returned roughly half my order.

I have official confirmation that the parcel was handed to their designated courier. Their own tracking system logged it as "shipped." Despite this, they claim never to have received it — and have now refused to refund me for over 11 months. Every contact resulted in delays, shifting goalposts, and ultimately a flat refusal. I have spent hours documenting this case. It is now in the hands of my lawyer.

A few things future customers should know before ordering:
— Free returns are not what they seem. Free return shipping applies primarily to UK and German customers. If you are ordering from elsewhere in Europe — where they actively advertise delivery — you may be stuck paying return costs yourself. This is not prominently disclosed.
— If a return goes missing, you are on your own. They will not pursue the courier on your behalf, despite being the ones who issued the return label and are therefore contractually the shipping party.
— Response times are slow and accountability is absent. Eleven months, multiple deadlines set and ignored, and no resolution.

I genuinely wanted this to work — finding well-fitting clothes in larger sizes is already a challenge. But no product quality justifies this level of post-purchase risk. There are other big & tall retailers who handle disputes professionally.

Order at your own risk. Return at your own greater risk.

1 mai 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Thank you for your review.

We are sorry to hear that you feel disappointed with your experience, particularly in relation to your return and the outcome of your case.

Having reviewed our records, we can see that a return label was generated; however, there is no tracking confirmation showing the parcel was handed over to the postal carrier or entered into the return network. For this reason, we are unable to trace the item within the courier system or verify its transit to our returns facility.

As outlined in our returns policy, we are only able to process refunds once returned items have been received and successfully checked into our warehouse. Without confirmation of postage or receipt within the courier network, we are unfortunately unable to progress a refund in this instance.

We appreciate this is frustrating, and we understand your concerns regarding the delay. However, our team has acted in line with the available tracking information and our standard procedures.

We remain available should you be able to provide any additional proof of postage or tracking details, and we will of course be happy to re-investigate further if that becomes available.

Brian, Big Dude Clothing Customer Service

Noté 1 sur 5 étoiles

Could not get discount as offered

20 avril 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hi Kimber,

I'm sorry to hear you've had an issue, but from all the correspondence I can see, you've not emailed us regarding a problem with any of the discount codes we provide in our emails.

Could you email us with specifics please on info@bigdudeclothing.co.uk

Thanks

Noté 2 sur 5 étoiles

Pants didn't go a week before they ripped

First of all, their prices are amazing. That's what brought me in. I am a big dude, and I needed some pants. I ordered a pair of cargo pants from big dude clothing and hoped for the best. The pants came, seemed durable, and I was happy. That is until less than a week later the cr*tch and rear end of the cargo pants ripped out of them under just casual wear. I was literally just getting into my car and they split. I wasn't even working. With this in mind, I really can't speak warmly about the quality of their product. What's more, their site doesn't acknowledge that I had an account, so I couldn't even contact support about a replacement or refund... so I'm just out half the price of a pair of pants somewhere else, but that's still a loss. I'd say just be careful when you're ordering and if you can order a size or two up to give space for movement.

8 avril 2026
Avis spontané

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