Big Dude Clothing Avis 

1 561
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been ordering from big dude for several years and their range and prices are great. Nice to have a supplier for bigger people without charging premium prices. As bbefore my last order was great... Voir plus

Noté 2 sur 5 étoiles

Although products look good when you get them they don’t last long at all. I bought items at the end of May and after only a few uses they are coming apart at the seams. Quality needs to seriously imp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered lightweight shorts for my husband, he is very fussy about material etc so I didn’t hold out much hope! He is currently wearing a pair of the shorts which he loves, they are genuinely lightwe... Voir plus

Noté 5 sur 5 étoiles

I buy quite often from big dude clothing especially my t-shirts. Great value for money especially when there's a sale on. Great quality clothing that doesn't shrink after a few washes and a very promp... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements grandes tailles

Écrit par l'entreprise

At Bigdude, we pride ourselves on offering top-notch clothing tailored for the larger build, specializing in sizes 2XL to 10XL. Our commitment is to provide an extensive range of big and tall men's apparel online, ensuring style and quality without compromising affordability. Whether you're in need of a 5XL shirt or an 8XL hoodie, we've got your size covered. Delve into our big range starting at 2XL, extending all the way up to an impressive 10XL. For those seeking tall sizes, we offer options from 2XLT to 10XLT. Even in footwear, we cater to the needs of those requiring larger sizes. At Bigdude, our mission is to make fashion accessible and enjoyable for every body type, ensuring that everyone can find the perfect fit at a fair price.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(1 561)

378 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

wrinkles!!

wrinkles!! I bought several shirts, the look great, but after 1 wash (I never wear anything new without washing) they came out of the washing machine very wrinkled so I air dried on hangers hoping the weight would take out some of the wrinkles, but no luck, still very wrinkled so I put them all through another full rinse cycle and tried drying the on wrinkle free setting and they came out worse than before. The button down area has like a 1 1/2 inch extra fabric that is not sewn down so the was the worst part of the wrinkling on the shirts. I really don't like ironing and most stuff these days is wrinkle free so I guess I will have to donate these to someone who does not mine ironing. Not returning because it was my fault for not checking.

30 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I returned a partial order and asked…

I returned a partial order and asked just to exchange for a different size, they don't do exchanges, keep your receipts or you won't get a refund. I had problems with the stitching on the T-shirts and the pyjamas.
The returned items were not lost in the return process as I have emails stating you received both shipments. Those are what I was sending when I couldn't find the receipt for the first shipment.

13 avril 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hello Gregory,

Thank you for taking the time to leave your feedback. I’m sorry to hear there were issues with your return and with the stitching on some of the items.

For orders shipped to the USA, we’re unfortunately unable to process exchanges, so returned items are refunded instead. In this case, the return parcel was lost in transit, but once you provided the return receipt, we were able to issue the refund.

We always recommend customers retain proof of postage when returning items, as this allows us to assist if a parcel is delayed or lost on its way back to us.

Kind regards,
Brian
Big Dude Clothing Customer Service

Noté 5 sur 5 étoiles

Delivery is very quick and the quality…

Delivery is very quick and the quality of the clothing is excellent. I have used big dude a few times now and the own brand clothes are accurately sized. If I had to criticise something I would comment that I am a little shorter than average so would appreciate it if there was an option to have their shirts about 3 inches shorter

25 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Good quality & variety of shirts to choose!

Dad was thrilled with his new 6XL shirts. Gives him more room for him to comfortably be moved now he’s bed bound, & are much easier for the carers to dress him. He has always been smartly dressed & loves the variety & quality of them. Thanks for such a prompt & accurate service.

28 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I never received it

I never received it..lost $60.00

31 mars 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Thank you for your review.

We’re sorry to hear that you believe your order has not been received.

We have checked the tracking details for your shipment and the carrier’s records show the parcel was delivered to the address provided at the time of order on March 16, 2026, 2:18 pm.

As the order was sent using a tracked service and is marked as delivered by the courier, we are unfortunately unable to treat this as a lost-in-transit shipment.

We appreciate that delivery issues can be frustrating, and we would always recommend checking with other members of the household, neighbours, or your local delivery office, as parcels are sometimes received on behalf of the recipient.

We also cannot see any previous contact from you regarding this order, and we would have been happy to look into this for you at the time had we been made aware.

Brian, Big Dude Clothing Customer Service

Noté 1 sur 5 étoiles

Achtung passt auf diesen Laden auf

Achtung passt auf diesen Laden auf. Bei Rücksendung muss man sein Geld hinter her laufen . Man erwartet das man auf das Geld 4 Wochen warten soll. Deshalb wird jetzt das Geld zurück gebucht. Bestellt bloß wo anders

17 avril 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Vielen Dank für Ihr Feedback.

Es tut uns leid, dass Sie mit dem Rückgabeprozess unzufrieden waren.

Nach Prüfung können wir Ihnen bestätigen, dass Ihre Rückerstattung erfolgreich bearbeitet und abgeschlossen wurde. Rückerstattungen erfolgen in der Regel innerhalb des angegebenen Zeitraums, nachdem wir die zurückgesendete Ware erhalten und geprüft haben.

Wir verstehen, dass Wartezeiten, insbesondere bei Rückerstattungen, lästig sein können. Diese Bearbeitungszeit ist jedoch notwendig, um Rücksendungen sorgfältig zu prüfen und korrekt zu bearbeiten.

Wir bedauern Ihre negative Erfahrung und nehmen Ihr Feedback ernst, um unsere Prozesse weiter zu verbessern.

Brian, Kundenservice von Big Dude Clothing

Noté 1 sur 5 étoiles

Terrible experience – Wrong items, shipping issues, and zero accountability

I am very dissatisfied with the service of Bigdude. The quality of the clothes is terrible, the sizes are wrong. I ordered a size 6XL, but they sent me an 8XL. Their excuse is a "labeling error", but the item is physically too big. It is clearly an 8XL, not the size I paid for.
To make matters worse, there were major shipping issues because they did not give the courier my full address, which caused unnecessary delays and stress.
Their customer service is "one-sided". They admit their labeling errors, but refuse to give free refunds to overseas customers, expecting me to pay for their incompetence. They do not listen to the customer and do not offer any real solutions. Avoid this store unless you are buying from the UK - if they make a mistake, you will have to pay for it.

17 avril 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Thank you for your review.

We’re sorry to hear that you are unhappy with your recent order and the experience surrounding it.

With regards to sizing, the item you received was dispatched in line with the size selected at checkout and is consistent with our published size guide on the website. Some garments may carry internal or international labelling variations; however, these do not affect the actual sizing provided against our UK size standards.

In relation to delivery details, orders are processed using the information entered at checkout, and we are sorry to hear there may have been any inconvenience experienced during shipping.

Following your contact with our team, you were advised of the option to return the item for a refund, along with the relevant returns address. As outlined in our returns policy, international returns are required to be arranged and covered by the customer.

We appreciate your feedback and are sorry that on this occasion your experience did not meet expectations.

Brian, Big Dude Clothing Customer Service

Noté 5 sur 5 étoiles

Good value and quality

As a regular customer the process of buying on the website was quick and hassle free.The prices are good value the quality is good.The cloths wash and wear well

3 mars 2026
Avis spontané
Noté 3 sur 5 étoiles

Wrong sizes

Some of the sizes were not the sizes that I ordered. I ordered 5xl underwear, 3 packs (1-5xl; 1-4xl; 1-6xl: is what I received instead)

6 mars 2026
Avis spontané
Noté 4 sur 5 étoiles

Sion's jeans'

My son is disabled and clothes that fit are difficult to purchase, the purchase I made on his behalf was exactly what he needed, thank you,

20 mars 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus