Bijoux De Mimi  Avis 

Bijoux de Mimi's customer service is appalling. They are unresponsive and avoidant. On their website they state that 'We are not responsible for lost parcels once they are handed to the Royal Mail or any courier. Please contact the courier directly'. This is a Breach of Consumer Acts of 2015. Additionally, they do not allow refunds for cancellations, even if it is their responsibility. Despite their lovely jewellery, they do make it extremely difficult to get your money back, even if it is not your own fault. It is also the businesses responsibility to make sure that it gets to you.

Love Bijoux !!!! I've been buying from them for years, always such great quality and speedy delivery. They're my go to for gifts for friends and family. Their pop ups are always so fun and the girlypops are so cute!! Never had an issue.

Wow, what beautiful pieces at such an accessible price point. I was unsure of what to order for my daughter for Christmas, so I reached out to the team at Bijoux, and they were so helpful in knowing what to select.

I will be ordering again ! Great presents for my godchildren also

I absolutely love Bijoux de Mimi!! I went to the Christmas pop up got so many amazing pieces of jewelry. All the team were so helpful and I wear my new earrings all the time. Couldn’t recommend enough

My daughter really loved the pop up shop and the jewellery, the only problem is she keeps asking me for more!

Really Happy with my earring i bought from here. I went to the pop up all the staff were lovely! i also bought online and it all came perfectly. really recommend for anyone who is looking for a gift or even just a pair/necklace for themselves!

I LOVE Bijoux De Mimi! I have so many waterproof pieces that are perfect for holidays as you can wear them in and out the water with spf on they do not tarnish! I’ve also got a perfect initial necklace with my sons initial on it goes with everything! When I’ve been to the pop up stores Phoebe has always helped me, she’s super helpful and really lovely!

omg I went to the bijoux de mimi pop up and I have the best time ever! Not only was the shop absolutely insane with so much choice but I got to choose so many insane jewels which I absolutely LOVE.

Had the most amazing time at the christmas pop up!!! I buy all my huggies from here and couldn’t stand to see a bad review. Amelia is really cool and nice and deserves only the best reviews 🫶🏼🫶🏼🌟🌟🌟🫶🏼🌟🌟🌟💘

My daughters are totally obsessed with Bijoux De Mimi, and I am so grateful that these are the type of young women they are influenced by in this day and age, Amelia is an inspiration. Great jewellery for the reasonable price, we lost one parcel but customer service were excellent. Thank you Bijoux! We will continue to support always!

Honestly the best pop-up I’ve ever been to 🥹✨
I’ve been going to Bijoux pop-ups since they first started popping up, and every single one just gets better. It’s genuinely my favourite way to spend an afternoon.

There are always the cutest freebies – over time I’ve gotten phone cases, tote bags, Christmas cards, cookie dough, knickers, ice cream, hot chocolate… the list honestly goes on forever 🤍

The girls who work there are SO lovely and make the whole experience feel really special. And the jewellery… unreal. I haven’t taken my hand chain off since the day I bought it.

If you’re ever unsure what to get, they go above and beyond to help – and if they don’t have the exact item you want in store, they’ll literally mail it to your house with free next-day shipping?? 🥹

Truly more than I could ever ask for. I can’t wait for the collection to keep growing and to wear even more bijoux ✨💎

Love the jewelry it’s so cute and really good quality. The girls who work in the shop are really lovely and helped me find what I was looking for. Would definitely recommend!!

Completely baffled by other reviews. I have bought many items as gifts for friends and relatives who were thrilled to receive them as they are particularly unique in design. No complaints from anyone.

I’m so impressed with Bijoux di Mimi! The jewellery is super affordable but still really cute and stylish. Everything arrived quickly and looked exactly like the photos. The pieces are lightweight, trendy, and perfect for everyday wear or layering. Such great value for moola!! Have been ordering and going to the pop ups since the start 🕺🕺

I had the pleasure of visiting Bijoux de Mimi at their London pop-up on 20th December, and it was such a beautiful experience. The collection is effortlessly stunning — each piece feels thoughtfully designed, delicate yet full of character. You can really sense the care and creativity behind the brand.

The pop-up itself was welcoming and beautifully curated, and the team were incredibly kind and knowledgeable, taking the time to talk through the pieces and their inspiration. It made choosing jewellery feel special rather than rushed.

I left with pieces I absolutely love and know I’ll be wearing for years to come. Bijoux de Mimi truly captures timeless beauty with a modern touch — I can’t wait to see what they do next and would wholeheartedly recommend them to anyone looking for meaningful, stunning jewellery.

My parents got me the best Christmas presents!!! Obsessed🩷

Customer service is bad they don’t respond when you have issues. I received one of their bangles for my birthday, however after an hour of wearing it out the same night I received it fell off. In addition, two of my friends have ordered the same bangle a month ago. But since then countless of the gems have fallen out. These issues have been raised via emails to this brand, however they fail to respond and help with the issues.

I wish I had read these reviews before buying!!! Awful customer service ! I will not be purchasing from here ever again! Buyers beware!!

Had such a bad time with them.
The earrings with pendants break so often, the customer services sends you a video and tells you to fix them yourself! Absolutely disgusting for a pair of new earrings.
They were uncommunicative and unhelpful and honestly I won't ever shop there again. Such a time and money suck.

AVOID!!!!! Ordered a pair of earrings in Cyber Week - arrived damaged. Emailed customer service, who eventually got back to me, to say that the terms and conditions state there is nothing I can do.
So they basically sell you broken tutt, then hide behind their terms and conditions. It’s a clear breach of the Consumer Rights Act 2015 – Section 31 - specifically ‘A trader cannot exclude or restrict liability where goods are not of satisfactory quality or are faulty’, therefore I strongly urge you to claim a chargeback via your bank or credit card company if you find yourself in the same position.