My brother got me the faiza hoops for my birthday and sadly after having them for just about 2 weeks a jem fell off, however I emailed them and they replied in under 24 hours and were very kind enough... Voir plus
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My daughter loves your products and they have, until this one item, always been perfect. I contacted you with a request for a replacement and expected to wait a couple of days ... within minutes a rep... Voir plus
I love Bijoux de Mimi their jewellery is amazing, so beautiful and colourful, and such good quality for the price and now waterproof too. All my jewellery is Bijoux. Their summer store and pop up even... Voir plus
Customer service is so speedy and always happy to help, really cannot fault them. I have purchased many pieces and can advocate for the waterproof claim. The pieces are genuinely so pretty and great v... Voir plus
4,4
Excellent
68 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Poor quality and poor customer service
I Purchased gold plated huggie earrings as a Xmas present, they were worn infrequently and we followed all care instructions. The earrings are now badly tarnished, we sent photos as evidence and because it’s outside of their 45 day returns policy they’ve offered nothing. No comment when I asked if this is their normal standard and no inclination to offer any sort of solution. They Finished the email offering zero help or apology for their low quality product, saying ‘I hope you have a lovely rest of your day’ - no thanks to you. I won’t be buying from them again as quality and customer care is clearly lacking.
18 août 2025
Avis spontané
Cost of pop up tickets now not redeemable!
Bought a ticket for the London pop up on Saturday. Ticket was sold on the basis that cost was redeemable in store on the day. Now they are saying the ticket price is not redeemable. Surely this is fraudulent? You can’t advertise terms and then change them after purchase.
19 mai 2025
Avis spontané
Poor quality and poor customer service.
My daughter received 4 bangles for Christmas. 2 of the bangles some of the gems have fallen out. Emailed customer service and no response. My daughter is really upset. Poor quality and poor customer service.
22 avril 2025
Avis spontané
LOVE THEMMMM
Got a necklace, charm and FREE earrings! Literally so cute!! Also ordered from another jewellery brand: Scandivv. The quality is unmatched compared to Scandivv and so cute! I'm so confused what the bad reviews are about, it came super quick and the packaging!! SOO CUTE. I LITERALLY CANT THEY R SO CUTE WHAT. RECOMEND FULLY IF U WANNA LOOK LIKE AN IT GIRL!!
21 avril 2025
Avis spontané
I wouldn’t even give this 1 star
I wouldn’t even give this 1 star. I spent £60 on a bracelet and some earrings for my daughter’s birthday. The quality is shockingly bad, the jewellery looks so cheap and one of the gems fell out immediately. Please don’t waste your money. Customer service is appalling too, they really don’t care and wouldn’t offer me anything for a faulty bracelet. Never ever buying from them again.
2 avril 2025
Avis spontané
Don’t order from this website.
Don’t order from this website.
Item was not as described (different size) and a refund was refused as I had changed my mind!
21 mars 2025
Avis spontané
Wore a bracelet for the second time,gemstone fell out within 2 hrs.
Wore a bracelet twice, gemstone fell out within 2 hrs. Customer service is shocking.
7 mars 2025
Avis spontané
I had a really disappointing…
I had a really disappointing experience…
I had a really disappointing experience with Bijoux de Mimi at their pop-up event. From the moment I walked in, I felt completely judged and unseen. The customer service was not only rude but invasive as well. They asked personal questions that felt uncomfortable and, when I politely declined to have my photo taken, they questioned me about it in a way that made me feel even more awkward.
To make matters worse, the Cosmia Turquoise earrings I previously purchased, which I had never worn in water, started to rust, and the clasp broke after only a few uses. It’s clear that the quality of these pieces doesn't justify the price, and I regret spending my money on them. Definitely won't be returning or recommending this brand to anyone.
20 février 2025
Avis spontané
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