Bill shark used to be good now it is getting ,well sharky. They called me to tell me that they saved a small amount on my ISP provider bill but then they charged me 45% for a savings that is accrued... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My representative was awesome. I started off by being reluctant about the whole process but he won me over and truly made me feel good about what he was trying to accomplish as well as how I needed to... Voir plus
L'entreprise a répondu
Cali was awesome! She was great at communicating and quick to respond to clarifying questions I had. And most importantly, she helped me save money & upgraded my internet service - all for less than... Voir plus
L'entreprise a répondu
My service member Neil did an excellent job at finding me savings. He stayed persistent on finding me discounts that best suited my needs. Bill shark has definitely made a repeat customer out of me.
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We’re here to lower your bills. We call your service providers and negotiate the best price on your behalf. Signing up is easy and only takes minutes. The sea is transparent, and so are we. Our fee is 40% of your savings, earned only when we do our job effectively. That’s why our Sharks work so hard to get you results.
Coordonnées de contact
35 PARKWOOD DRIVE, 01748, Hopkinton, Etats-Unis
- 800-957-1710
- help@billshark.com
- billshark.com
4,2
Bien
107 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They will bombard
Once you contact them, they will bombard you with e-mails, SMS and calls. The service worked, they took their 40% cut, and now they are a bad rash that will not do away.
28 mai 2019
Avis spontané
Réponse de Billshark
Hi Craig- We understand this reply is a little late. However, since your review in 2019, our team has modified our communication policies. Our company has grown a lot in the past few years thanks to feedback from customers, like yourself. Again, we apologize for the delay in responding to your review. We hope that you might consider using us again in the future!
These guys are dishonest scam artists
These guys are dishonest scam artists. The screwed up both my Comcast and my Sirius accounts, claimed savings I never saw, then charged my credit card. Save the headache and hassle and just make a retention call to your provider yourself!
23 août 2018
Avis spontané
Réponse de Billshark
Hi Brian- we apologize for the delayed response to your review and for the hassle that occurred with your account back in 2018. Our company has made many changes to our staff since your experience, as we understand that your main issue was with your Shark at the time.
Thanks to feedback like yours through our helpdesk, we have grown in many ways since you last utilized our services. If you ever consider using us again in the future, please reach out to us at help@billshark.com.
What a great Idea
What a great Idea! BILLSHARK helped me lower my wireless and cable bill. It was so simple and took less than 5 mins. Thank you BILLSHARK!
3 décembre 2017
Avis spontané
Réponse de Billshark
Never too late to say thank you! Thanks for the review! Sorry we are so late to respond :)
Absolute joke, don't waste your time or money.
This company is an absolute joke. They claimed they saved me $240 on my cable/internet bill which sounded great at first. But in reality they accomplished nothing. My statements from Comcast the 3 months following their "negotiations" were the same. If you added those 3 months statements up and compared it to what 3 months of the starting monthly bill they used to "negotiate" was, the TOTAL "savings" over those 3 months was around $3 which is negligible considering my monthly statements from Comcast always vary by a few dollars.
Original Price Negotiated: $149.89
First Month After: $144.07
Second Month: $146.17
Third Month: $154.11
That alone is no big deal, I tried it out and they claimed they saved me money but in reality they didn't - I wasn't upset about that part. However the point of this review is that after that happened they attempted to bill me $96 (40%) for the alleged $240 in savings. I informed them of the reality and they said they would "postpone" the invoice - okay, whatever. Today, I receive a threatening email from them with an agent from a collections agency CC'ed ("Collections Army"). I have again provided them MORE screenshots/images of my monthly statements as evidence to the lack of savings and technically an INCREASE over the negotiated amount this past month. So beware if you want to use this company - it seemed risk free so I tried it out, now I have to deal with this nonsense and collection threats over money they never saved me.
2 décembre 2017
Avis spontané
Réponse de Billshark
Hi Nicholas- Thank you for your feedback and we apologize for the delay in response to your review.
Looking back on your case, it was resolved to your satisfaction, however, we do understand your frustrations. Our company has made many changes since 2017 to not only our Negotiation Department but our Billing and Support Departments for more quality customer service. With the changes we've made, we've seen a huge increase in positive customer reviews across many platforms.
We do want to thank you, as your experience was one of those that were looked at for the changes that were made. If you do choose to utilize our services in the future, please give us a call at 800-957-1710 and our team will be more than happy to speak to you about our improved services!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.