Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently ordered a set of custom mounts with backing boards. Really pleased with the service. The mounts were precision cut to my specified dimensions, competively priced and delivered in a prompt... Voir plus

Noté 5 sur 5 étoiles

Searched the web for a picture mount supplier and came across Brampton. Their prices were very competitive, I could say one of the lowest I found for what I wanted. I contacted them and spoke to a... Voir plus

Noté 5 sur 5 étoiles

Fabulous personalised service from start to finish! We wanted shaped custom mounts for 3 pieces of artwork. We had lots of time to discuss options, how we wanted them to look and what we could expect... Voir plus

Noté 5 sur 5 étoiles

We have been using Brampton for nearly 3 years for bulk orders of mounts. They are a great company, and when issues arise, their customer service team are always very prompt to respond in a positive a... Voir plus

À propos de l'entreprise

  1. Magasin d'encadrement
  2. Magasin de matériel artistique

Écrit par l'entreprise

Family-run business, based in Chesterfield, Derbyshire offering UK-wide delivery of picture mounts, frames, glazing & DIY framing supplies online, and a Fine Art Trade Guild Certified framing service in store.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

90 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Well packaged and on time.

I received my order on the time they have said I would. My order had the very best packaging that I have had for similar orders and different providers. The staff was very polite and answered my queries on a timely manner. I definitely will come back again. Thank you!!!!

19 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I really cannot speak highly enough of…

I really cannot speak highly enough of the team at Brampton and their responsiveness when I came to them with a double sided print I wanted framed. Sarah and Jonty were able to give me options and solutions helping me get the best frame to match and display my print.
I am super happy with the frame and how it looks.

1 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service and material.

I purchased a piece of acrylic to replace the glass in a frame that fell off the wall and smashed.

The replacement material arrived quickly and very well packaged and its the perfect size and looks good quality.

14 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Reliable Framing Service

I'm a repeat customer as Brampton have made me custom frames large, small, and in-between, and just as before continue to be precise with great quality of service, high attention to detail and care, plus excellent packing for shipping too. Thank you once again!

17 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service.

Great business, even when i emailed with a query they got back to me immediately items came extremely well packaged will without a doubt be using this buisness again.

10 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Far exceeded expectations

I've made a number of orders with Brampton, all of which have been sent perfectly packaged. No easy task with museum glass. On this occasion, I asked for the frames to be sent with no tabs or minimal tabs as I would be removing the glass as part of my process. I expected the frames to arrive with perhaps a couple of tabs each side for transport. Instead, the frames arrived completely bare, with the mount, back mount, and glass all wrapped separately in layers for each frame. Must have been a lot of extra work and certainly saved a lot of time for me at my end. Far exceeded the scope of my request and couldn't be happier with the product and service received. Many thanks.

13 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I was in need of a bit of advice as to…

I was in need of a bit of advice as to what was the right kit to buy. Sarah and the team were so helpful and spent a long time on the phone kindly helping me out. I am changing my size of materials (my fault) and they are dealing with it perfectly. Great company, thanks.

15 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Really Good Company to Deal With

I've been using a high-end London based picture framer for sometime now, but have since moved house. A trip to London is now a little out of reach, so I thought that I'd give Brampton a try. What caught my eye was the Fine Art Trade Guild affiliation. The frames I've received have been well produced and the company give you the option of choosing conservation grade materials. Very well packaged, too. I will definitely be using them again.

6 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Sending wafer thin glass through the…

Sending wafer thin glass through the post without breakages - I am so impressed. Glass arrived on time, as ordered, effectively (but not excessively) packed, on time as promised. Can't praise this service enough and will definitely use again next time I break some glass.

9 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I really appreciate being able to make a small order of one picture mount - so many companies have a minimum order requirement. My order was completed in the expected time and packaged very conscientiously. Highly recommended.

30 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Brampton Picture Framing

Brampton Picture Framing
Outstanding service and craftsmanship. Over the years, I’ve had many pictures framed by some of the best framers in London, all of whom were very good. However, Brampton Picture Framing stands above them all. Their attention to detail, quality of materials, and customer care are unmatched. I highly recommend them to anyone seeking premium framing services.

20 septembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Framing company can’t even get sizing right

They sent me the wrong float glass size not once, but twice! Very unfortunate, it wasted so much time for me as they took quite a long time. Extra star only because the customer service team was thoughtful and gave me a refund.

1 octobre 2024
Avis spontané
Logo de Brampton Picture Framing

Réponse de Brampton Picture Framing

Hello Lily,
We sincerely apologise for the errors, and will immediately address the reason for them, as this level of service falls well below the standards we set ourselves.
We appreciate your kind words regarding our Sales team, and hope that you’ll consider shopping with us again in future.

Noté 2 sur 5 étoiles

Way too slow!

I always look for the opportunity to review positively - but here I really can't. Placed an order for a simple A4-size piece of float glass on 26th August, thinking this would be easier than driving to my local glazier. Item took 10 days to arrive - yesterday - which might have been OK in the 1960s, but I wish now I'd just nipped out locally. Don't use these guys if you're in a hurry!

5 septembre 2024
Avis spontané
Logo de Brampton Picture Framing

Réponse de Brampton Picture Framing

Hello Mike,

As we mentioned to you when you emailed us to tell us not to expect a great review, we’re really sorry your order wasn’t delivered sooner.

As we explained at the time, once you’d paid for it - around 10pm on 26th - we’d had it cut, packaged and collected by RM by around 4pm on 30th.

With the service you paid for - Royal Mail 48 Standard/ Signed For – it really should have been delivered to you sooner.

However, as with all our mail orders, once we’ve handed it over to the couriers, as it’s quite literally in their hands we no longer have control over it.

Over 99.5% of parcels arrive on time but unfortunately it seems this is one of the few that didn’t.

The only thing we can advise in these cases is for our customers to contact RM Customer Services to see if they can help.

Noté 5 sur 5 étoiles

What great service ...

I had a small card hand painted by my daughter in law that I wanted framed. It is really special to me. Although only one tiny picture to frame the advice on type of glass (it was for a south facing conservatory) and frame was absolutely incredible. Nothing was too much trouble and Sarah talked me through ideas and different suggestions. I know it was a small order and that sometimes companies only want to deal with the bigger orders but this certainly wasn't the case. The order was dealt with swiftly and I am so pleased with the result. It really was what I call "old fashioned service" and that doesn't happen often any more!! A huge thank you to everyone involved for making my card even more special and it now hangs in pride of place in my conservatory.

19 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Brampton framing have matted and framed…

Brampton framing have matted and framed a number of pieces of art-work for me over the years. They have always done first-class work. I was especially appreciative of my request to match the grain patterns on the mitred corners making for a most elegant frame. Prices are reasonable. The service is friendly, never hurried and professional advice generously given.

24 novembre 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus