Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently ordered a set of custom mounts with backing boards. Really pleased with the service. The mounts were precision cut to my specified dimensions, competively priced and delivered in a prompt... Voir plus

Noté 5 sur 5 étoiles

Searched the web for a picture mount supplier and came across Brampton. Their prices were very competitive, I could say one of the lowest I found for what I wanted. I contacted them and spoke to a... Voir plus

Noté 5 sur 5 étoiles

Fabulous personalised service from start to finish! We wanted shaped custom mounts for 3 pieces of artwork. We had lots of time to discuss options, how we wanted them to look and what we could expect... Voir plus

Noté 5 sur 5 étoiles

We have been using Brampton for nearly 3 years for bulk orders of mounts. They are a great company, and when issues arise, their customer service team are always very prompt to respond in a positive a... Voir plus

À propos de l'entreprise

  1. Magasin d'encadrement
  2. Magasin de matériel artistique

Écrit par l'entreprise

Family-run business, based in Chesterfield, Derbyshire offering UK-wide delivery of picture mounts, frames, glazing & DIY framing supplies online, and a Fine Art Trade Guild Certified framing service in store.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

90 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Excellent quality and helpful customer service

Would very much recommend.
Very professional company, the website was very easy to use to find the frame that fitted what I wanted, and the quality is superb. I sent a lot of emails both before ordering to check their advice on what size to order and any extras they would advise, and after ordering to check how to assemble, and their customer service team were very helpful and prompt with replying. Also when my acrylic was damaged in transit they provided a replacement immediately.
They have literally hundreds of different frame options and can filter by various requirements such as colour, width etc. There are also various glass and acrylic options ranging from standard low cost to very high quality UV protection. For the quality of the frames and accessories I think they are very reasonably priced and there is a huge range in prices among the different options too depending on your preferences.
It was also very helpful to be able to order samples for 60p so I could compare directly next to the picture - on the website you can upload your picture and see it with the frame there, but of course the colours and details will look slightly different in real life compared to a screen.
Overall I am very happy with my purchase as well as the whole process, and I am now going to buy my sister a frame too :)

8 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Best framers I have ever used

I have used Brampton Framing 8 or 9 times now, and would not now go anywhere else. After a lifetime of using high street framers, I can confidently say Brampton are a higher quality, have a greater range of frames, and are better value for money than all the others. This is particularly true if you are ordering museum quality mounts and glass, for which their prices are extraordinarily good.

6 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Top tier framing company

Top tier framing company. Somehow this company has managed to make custom frames with a fast turnaround, good prices, and high quality.

They can make almost anything, really amazing service. Have ordered two frames in the past, both turned out super nice and delivered perfectly, wrapped up safely with no damage.

15 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

A very good framing service

Brampton provide a very good service. I've ordered lots of frames from them and they've always turned up in excellent condition and on time. I've tried a couple of other online framing companies in the past and Brampton have been far better (also they ship small and medium frames with glass, unlike some others that will only ship with acrylic glazing, I have never had a breakage).

12 octobre 2023
Avis spontané
Noté 2 sur 5 étoiles

Short order

I ordered 5 pieces of 2.5mm backing board. After a 5 day wait - i got just 4 of them. How hard is it to get such a simple order right?
EDIT: Brampton responded to my emails quickly, apologised and prioritised the missing piece for despatch on Monday (today is Friday) Then I asked for a £5 goodwill instead of waiting in all day for the one piece and they processed this refund very quickly, so they recovered a bad situation well.
Thanks for reply. Had bets here on you blaming "new staff".

8 septembre 2023
Avis spontané
Logo de Brampton Picture Framing

Réponse de Brampton Picture Framing

Hi, thank you for your edited review.

Our Workshop does have to work pretty fast to get through all the orders we process, and we do have a couple of new members of staff at the moment but you're right, it was an error that we should have spotted before your order was dispatched.

Customer satisfaction is really important to us so we're pleased that you felt we recovered the situation, and hope you'll shop with us again.

Noté 5 sur 5 étoiles

Absolutely outstanding

Absolutely outstanding service and product at a very competitive price. Ordered two bespoke mounts which arrived promptly and so well wrapped. Thanks ever so much

7 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Great customer service. One of my frames arrived with a tiny flaw in the glass and Brampton replaced immediately with a new sheet. I've ordered several frames from Brampton and always happy with the product and service.

9 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Utterly Brilliant Service

Utterly brilliant service. From first-rate sales assistance to impeccable packaging for transportation, Brampton is my go to company for chop-service framing. Cannot rate them highly enough.

23 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

I have ordered from this Company on numerous occasions and have always had a great service with speedy delivery. Highly recommend and will definitely be using their service in the near future.

22 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Exemplary service and product quality.

The ordering process is straightforward and even though I needed something not listed I was able to message Brampton's immediately and received a quote by return email. Helpful and pleasant staff (Charlotte) when I rang to confirm and pay, even though she was busy.
My order has arrived promptly today, and the standard of both the goods and the packaging is of an extremely high standard.
I wouldn't go anywhere else.

29 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Top class service

I only bought some glass for an unusually sized frame, but the ease of ordering, the price, the speed which it arrived, the secure packaging and the exact dimensions all deserve 5 stars.

4 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Great advice and professional help

I needed help with framing a vintage jigsaw. Charlotte at Brampton Framing was extremely helpful and patient in helping me choose the correct picture mount and undermount for my frame. The mounts were delivered on time and very safely packaged. I would definitely recommend this company for their advice, service and professionalism. Many thanks.

28 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Delighted with top quality products

This is the second order I've received from Brampton Framing. Both times I've been delighted with the frames. Customer Support is excellent - so important when you're keen to get the measurements just right! Quality is top notch too! I was particularly pleased with a "barefaced" frame I ordered which I was able to paint to match a previous frame I had - both pictures now look great together.

14 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Custom oval mount

Ordered a custom oval mount. They were really helpful in advising on what was possible. Good quality materials and cutting. Very reasonably priced both for the product and the P& P. Delivered quicker than expected and extremely well packed with zero damage. Highly recommended!

3 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent Company

Fantastic company with a huge range of frames, extremely helpful staff, good prices and a quick turnaround of the order. Fantastic packing as well of delicate items, I will definitely use again.

2 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great customer service.

Ordered some UltraVu glass for a frame, and what turned up appeared to be untreated. Mistakes happen, we are all human.

I contacted customer services, and they responded quickly, gave me clear instructions on how to determine what coating the glass had, and when it was confirmed it was wrong, quickly and efficiently sorted the problem out.

Extremely happy with the service from this company, and will definitely recommend.

10 juin 2021
Avis spontané

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