I got two pairs of glasses from Brillen since 2023, and both of them were giving me headaches. When I tried to contact them, they've already closed down. I wasted my money, and made my vision much wor... Voir plus
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Initially recommended by my mum who was delighted with her glasses choice. I’ve always gone for designer frames, not being a snob but just the style that suited. I find choosing really difficult howev... Voir plus
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No stars at all. This is a joke and waste of time. Terrible experience with a Nottingham Gamston shop. Unprofessional and not trained staff . ( could not get any information about previous booke... Voir plus
L'entreprise a répondu
After buying varifocals at Blackburn, I have recently picked up a pair of sunglasses. Excellent service again! Painless but thorough process, and in-depth consultation. Lindsey made me a cuppa (which... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We do our utmost best, so that anybody, no matter their social status, can afford a pair of high quality varifocals. We do this by working closely together with partner opticians across the UK, and not charging them the usual fees they have to pay the big name brands. On top of that, we use the same technology as the market leaders, thus abling us to cut costs immensely and give it all back to the end customer - YOU.
Coordonnées de contact
Royaume-Uni
- 0203 808 8946
- info@brillen.co.uk
- brillen.co.uk
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Drive down only to be told it’s not £4…
Drive down only to be told it’s not £4 glasses no designers I’ve heard off not the best looking practices
Please beware of Brillen.co uk deceptive advert!
Today, I drove more than 15 miles in heavy traffic for an appointment at Brillen.co.uk in Wood Green N22 6YQ only to be told something completely different from what they are advertising. They turned round to inform me that the advertised £49 varifocals were not good enough and that I should pay £230 for a better pair of glasses. What a joke and nice way to deceive and rip people off? 🥶🤓🤯
No digital eye test or any form of eye test was done whatsoever!
Advert is a scam, misleading and a complete waste of time. It must be removed from all social media platforms!
Please see their advert below:-
Your last minute glasses deal:
Take advantage of our free last-minute appointments in your local brillen.co.uk store and get a complete set of varifocals for £49 or single vision glasses for £4.
Simply present the deal voucher and receive this offer*:
Varifocal lenses made of lightweight plastic including hard coating
Free frame included from the classic collection
Free comprehensive digital eye test included with your appointment
Price cap with Brillen Price Lock *
A complete waste of TIME !!!
Excellent store
Excellent store. Very helpful staff and a good range of frames.
Thank you Somood for your excellent…
Thank you Somood for your excellent service and support with my eye test and glasses selection
Renee at Brillen Middleton
What an amazing atmosphere! Renee went above and beyond. Made me feel extremely comfortable with brilliant knowledge and advice. I usually detest going in to get my eyes tested but this a delight and i cannot wait to visit Renee again for my next pair
I am verry satisfied about The…
I am verry satisfied about The services!Profesional team!Thanks specialy Mr Somood!🤝🤝
Renee at Middleton brillen
I went to Brillen Middleton nearly a year ago after avoiding getting glasses for so long. Renee was amazing in helping me find the perfect glasses for me. The service was fast with really good prices.
I went back to Brillen recently after breaking my glasses. A quick temporarily fix was done straight away and Renee rang around other stores to get me the exact same glasses replaced.
Amazing service and have recommended to all my family.
Somood is very helpful and accomodating.
Steve at Horley
Excellent service from Steve at the Horley shop. Very good experience highly recomended.
Blackburn branch top notch
Used the Blackburn branch. Fabulous customer service and the best value varifocals to be found anywhere.
Great experience
Great experience! Somood was very helpful and friendly!
Will recommend this place!
I'm delighted with my new glasses
I'm delighted with my new glasses, the quality is great. Excellent customer service from Stephen. Would thoroughly recommend him and Brillen, Horley.
Excellent service from Samos Shwala
First class treatment and customer care
Have used Brillen for the last couple of years now, I've needed eyesore most of my life ,and I can honestly say the service and guidance I've recieved with Renee at the Middleton Manchester branch is second to none, nothing idls too much trouble ,and can wholeheartedly recommend.
Thank you
Amazing experience at your Horley…
Amazing experience at your Horley branch, service brilliant & love my new glasses x
First time customer with Brillen
First time customer with Brillen. Very happy with the service from Samood and to top it my glasses seem great. Would recommend Brillen and the Watford Way store.

Réponse de brillen.co.uk
2 years ago got the best glasses for…
2 years ago got the best glasses for years from Brillen .
Eye test today at Middleton store efficient and straightforward . Renee is really helpful and friendly

Réponse de brillen.co.uk
Sommod shwala has been very helpful…
Sommod shwala has been very helpful indeed , lots of patient too . Joe soeroni

Réponse de brillen.co.uk
I have purchased two pair of glasses…
I have purchased two pair of glasses from Brillen store at Watford way. The Service at the store is excellent, would like make special mention to Somood the store manage there, has been very helpful in address all the questions.

Réponse de brillen.co.uk
Overall Very Good
I was served by Somood and he was very helpful.
The Optical screening wad done remotely by an Optician and was completely hassle free.
The further eye tests will be performed on site by an Optician when I confirm and agree.
The reason being that the eye tests are free.
The offers are brilliant and should not be scorned at.
Except for one slight criticism, which is important to me, and that is they will not order a frame from outside. You are restricted to choose from their own in‐house self. They have a good range of frames and lenses.
Overall, I am happy with the quality of service and the product, however, it loses a star because you are restricted to choosing from their own self.

Réponse de brillen.co.uk
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