British Homesellers Avis 

Their marketing states that ‘On average we are securing offers within 2 to 4 weeks’ and that they have ‘buyers ready and waiting to buy properties’. Sounds too good to be true - and that’s because, in my experience, it is. They haven’t managed to secure a single viewing in three months, let alone an offer. I understand the market is very tough but the truth is that other flats in our block have had viewings - and they’re on at a higher price. Something has clearly gone wrong and BH simply aren’t doing enough to sell. I have lost confidence in them and feel mad that time with BH has been wasted. Much better to stick with a proper high street estate agent.

British Home sellers were great! Fallon kept in touch with us more than our solicitors did! I would recommend them to anyone! In the future, I would use them to sell our house!

British Homesellers handled our purchase really well. Unfortunately the sellers weren’t in a position to move as quickly as we had first hoped but this was not a fault of British Homesellers, and when we contacted Fallon for advice, she did support us by chasing information and getting answers for us.

From the beginning communication was amazing- super clear and easy to understand!
Fallon was brilliant at talking me through each step and also keeping me up-to-date on each step.
She understood my frustrations at times and talked me through everything.
Can’t thank Fallon enough for everything she has done!

Moving house can be a stressful and complicated process to go through. I found BHS to be very helpful throughout. I spoke mainly with Robert, but also Charles, both of whom had a calm friendly manner and took the time to explain things when asked. I needn't have worried about BHS being an 'online' agent as they were very accessible over the phone. They always followed up on things when they said they would, can't fault them.

Communication was excellent from the get go, and it felt like they were trying their absolute best to get our purchase over the line when things were going wrong.

Special shout out to Fallon Martin who was our main point of contact. Also to Alex Clendon who stepped in when Fallon was away.

The staff were helpful, responsive, and communicative throughout the process, which I appreciated.

However, the service charge was presented significantly lower than it actually was — the true figure turned out to be nearly 40% higher once official documents were reviewed. This is a material detail that should have been verified or clearly caveated in line with the Consumer Protection from Unfair Trading Regulations 2008. It suggests that information provided by sellers is not adequately checked before listing.

As a result, I lost time and incurred unnecessary costs before discovering information that directly impacted my decision to proceed.

Overall, a positive interaction with staff, but a lack of due diligence on key information.

We had an extremely positive experience with what has been an immensely stressful time, particularly with Robert Love . On the ball very knowledgeable and was always available to support and answer any queries he went above and beyond would highly recommend. Thank you Robert

This company was amazing to work with, communication was top notch, always kept in touch with what was going on, brilliant service, Alex was a delight to talk to, very knowledgeable and if he was going to ring you back he would.

Our sale was held up by various Land Registry issues for over a year. Charles at British Home sellers was absolutely brilliant, so kind and empathetic throughout the whole process. He answered all queries and pushed for progress week by week in order for our sale to complete. I cannot thank him enough.

Buying through British Home Sellers was a great experience and a breath of fresh air compared to other recent experiences buying, Robert Love kept me up to date throughout the whole process, he went above and beyond. I would definitely recommend for people looking to buy through British Home Sellers.

The best experience,we was helped every step, we had the option to have a chat without to be necesary to call them, as welcome we received a gift of welcome in the new house from the Homesellers agency, thank you so much

As a first time buyer, I was very surprised to see British Homesellers operating as the agents for the property I purchased. Although they were not local to my area, the company endeavoured to keep me updated with whether the vendors accepted my offer, along with any issues along the way.

People were concerned that they were not established in the town, however I can happily say that they responded promptly to my emails and calls and established a smooth transition on the day of completion. I am a very happy customer!

Excellent experience from start to finish!
Molly was fantastic initially and later Charles Gale was phenomenally supportive through to our final purchase. Much better than our own estate agent. Thanks Molly and Charles!

Excellent Responsiveness.

We had a great experience with Alex during our house sale. He was professional, friendly and very pro-active throughout the process. His communication was excellent and he kept us fully informed at every stage. We'd highly recommend Alex.

Superb experience with British Home Sellers from start to finish with our house sale. From initial contact with Nathan, right through to progressing the sale with Molly and Fallon, the communication between us and the buyer was really easy, making the sale go through very quickly. Fallon was always on hand when we needed her and was super prompt answering any query. If you are looking for a fast, trouble free house sale then we would highly recommend British Home Sellers.

Robert was great throughout the whole process only at the end of the phone , the company as a whole was really good would definitely use and recommend thank you 🙂

Couldn’t fault them ! So easy to deal with , informative , very quick at responding to any queries and always friendly

Excellent service form Alex , he was my sellers agent but he went above and beyond to move things along with a very difficult solicitor in the chain , I cant recommend him enough he battled to the end to make sure the exchange went through . Thank you Alex genuinely great customer service when you dont see it enough these days .