SCAM COMPANY! ordered a little lighter/pipe thing. They took the money, marked the parcel as delivered but no delivery has ever been attempted. No contact number (What A Shock) will be slamming your... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Wasn't expecting much, but had to buy, I was happily surprised, the cottons strong, the needles are long hard and very easy to thread, im very happy, you wont be dissapointed, great purchase. Wish id... Voir plus
Damaged goods arrived and failure of response from company. Have emailed 3 times with zero response. Very disappointing.
L'entreprise a répondu
After seeing an insta post advertising their colour match foundation and it stating is was UK based, I ordered! The product does not do anything other than leaving skin feel kind of sticky/clammy. I... Voir plus
L'entreprise a répondu
2,8
Moyen
100 avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse : Britneed
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@britneed.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Well made and cheaper alternative to…
Well made and cheaper alternative to other chain cleaners on the market. We’ll see how long it lasts which is the real test.
13 décembre 2025
Avis spontané
China scam
Two of the 3 articles were obviously already used. The promised free cloth were not in the package.
Quality way lower than expected.
One of them had some kind of woody filter piece the others didn't. Filter is not exchangeable.
Basically it's a scam
17 novembre 2025
Avis spontané
Réponse : Britneed
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If your item is missing, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@britneed.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Item arrived well packaged and secured.
Item arrived well packaged and secured.
Highly Recommended.
11 décembre 2025
Avis spontané
Sceptical at first...
Sceptical at first.... but it really is the best pan ive ever cooked with... follow the instructions on re oiling and it's like new every time. I fry eggs.. make stews it's so versatile.
13 décembre 2025
Avis spontané
Coat hooks.
The sparkly hooks i received are great. They arrived well packaged and on time. I am using them as coat hooks in a cupboard. I'm really happy with this purchase.
1 décembre 2025
Avis spontané
It's a service I use quite often quick…
It's a service I use quite often quick and prompt service
11 décembre 2025
Avis spontané
I ordered 2 instead of one by mistake
I made the mistake of ordering 2 finger files instead of 1 , i realised my mistake when i read my mail confirming my order , i immediately got in touch with the support team explaining my error , i was then contacted by a lovely lady named Yana who said she would get on to it straight away ,2 days later my order was changed and my money was returned , fantastic support team , thank you again M,P,Kirwan.
2 décembre 2025
Avis spontané
Order paid 2for but not delivered not…
Order paid for but not delivered not happy and looking at other reviews it happens a lot regards Adrian Willis.
24 novembre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us. We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
SCAM- No delivery of item as promised
Ordered a dress and it never turned up after weeks of waiting. Then they sent another dress but that never turned up either, scam artists pretending to show tracking info and not sending refund
7 novembre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us. We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Really great product (owl nail clipper)…
Really great product (owl nail clipper) beautifully made and works really well
22 novembre 2025
Avis spontané
Sewing kit
Took overlong to arrive.
Poor quality metal used and sewing yarn was sparse. On the buying platform, it showed the cotton spools having a lot more yarn.
Would not buy from them again.
4 novembre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Placed an order and 10 days later still…
Placed an order and 10 days later still not received. Contacted them and they said to carry on waiting. Tracking showing as still not despatched. AVOID THIS COMPANY YOU WILL NOT GET YOUR GOODS. COMPLETE CON AND SCAMMERS. Have contacted customer service 11 times and was told to wait. Firstly 7-10 then 10–15 and then 20 days. I will not be changing this review even though they asked me to
17 novembre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Best purchase ive ever made,
Wasn't expecting much, but had to buy, I was happily surprised, the cottons strong, the needles are long hard and very easy to thread, im very happy, you wont be dissapointed, great purchase. Wish id found them sooner.
31 octobre 2025
Avis spontané
Have ordered a product and have not…
Have ordered a product and have not received anything. Very disappointed.
31 juillet 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Britneed appalling delivery service
I ordered two cat beds two weeks ago. According to Evri they’ve had them for 10 days and still no sign of being delivered. To be on the safe side, I’ve asked them to be delivered to a local shop nearby. They answered my first query, saying to get back to them in five days if they didn’t turn up, which I did, but no response Appalling delivery service.
24 octobre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our customer service team. We stand behind every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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