SCAM COMPANY! ordered a little lighter/pipe thing. They took the money, marked the parcel as delivered but no delivery has ever been attempted. No contact number (What A Shock) will be slamming your... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Wasn't expecting much, but had to buy, I was happily surprised, the cottons strong, the needles are long hard and very easy to thread, im very happy, you wont be dissapointed, great purchase. Wish id... Voir plus
Damaged goods arrived and failure of response from company. Have emailed 3 times with zero response. Very disappointing.
L'entreprise a répondu
After seeing an insta post advertising their colour match foundation and it stating is was UK based, I ordered! The product does not do anything other than leaving skin feel kind of sticky/clammy. I... Voir plus
L'entreprise a répondu
2,8
Moyen
100 avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered a cat bed no sign of anything arriving
Ordered a cat bed no sign of anything arriving
16 octobre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our customer service team. We are responsible for every product. Please send your details to our customer service email address service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Great site
Ordered twice now and can not fault them. Products exactly like discribed . Arrived on time, packaged well. Definitely continue to shop with Britneed.
11 septembre 2025
Avis spontané
Good delivery time reasonable price…
Good delivery time reasonable price good item. Very pleased.
20 octobre 2025
Avis spontané
Really nice shower head
8 octobre 2025
Avis spontané
We didn’t receive the item
20 octobre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our customer service team. We are responsible for every product. Please send your details to our customer service email address service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
The company is fine
The company is fine, the product is fine, delivery not so good and the package was damaged but luckily the product was ok
11 octobre 2025
Avis spontané
Load of rubbish
Bought a screen cover, wish I didn't what a load of rubbish application your get to put it on didn't work chucked it in the bin better buying a brand that you can trust wouldn't recommend
1 octobre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We have a comprehensive return and refund policy, and we assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Great screen saver and swift delivery…
Great screen saver and swift delivery easy Application
15 septembre 2025
Avis spontané
Arrived promptly
Arrived promptly. Great product and service. I ordered the needles, threads and unpicker. Very satisfied. Would recommend
1 septembre 2025
Avis spontané
A Dodgy Mob. Be Careful.
A Dodgy Mob! Stupidly ordered a Cat Cave. 8 Days tomorrow and no sign. Then receive an email saying out of stock. Asked for my money back. We will see. To top the Dreadful service they reduced the price the day after I ordered by around £7. Sharp Practice.
Never again.
19 octobre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your frustration. If the price of your item has dropped since your purchase, we can refund the difference. We stand behind every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I saw this advertised a lot so I…
I saw this advertised a lot so I thought I would give it a try. It does exactly what it says! Very happy with it all. Highly recommend.
1 septembre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Great purchase
3 septembre 2025
Avis spontané
Excellent sewing 🧵 needles
Excellent sewing 🧵 needles, cotton etc all very handy to have. Well done
31 août 2025
Avis spontané
SCAM COMPANY
SCAM COMPANY! ordered a little lighter/pipe thing. They took the money, marked the parcel as delivered but no delivery has ever been attempted. No contact number (What A Shock) will be slamming your company everywhere until I get my item or a full refund.
EDIT: after my original review. They finally reached out and contacted me and sorted the problem. Now finally have my item. It turns out they ship from china, so anything you order will take a few weeks
8 octobre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our customer service team. We are responsible for every product. Please send your details to our customer service email address service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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