SCAM COMPANY! ordered a little lighter/pipe thing. They took the money, marked the parcel as delivered but no delivery has ever been attempted. No contact number (What A Shock) will be slamming your... Voir plus
L'entreprise a répondu
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Wasn't expecting much, but had to buy, I was happily surprised, the cottons strong, the needles are long hard and very easy to thread, im very happy, you wont be dissapointed, great purchase. Wish id... Voir plus
Damaged goods arrived and failure of response from company. Have emailed 3 times with zero response. Very disappointing.
L'entreprise a répondu
After seeing an insta post advertising their colour match foundation and it stating is was UK based, I ordered! The product does not do anything other than leaving skin feel kind of sticky/clammy. I... Voir plus
L'entreprise a répondu
2,8
Moyen
100 avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The needles are rubbish
The needles are rubbish. I saw the advert and they portray them as good strong, and practically unbreakable. The first one I used bent as if it were made of cheese. And two more suffered the same fate. Some others are fiddly to thread with normal cotton when the ad clearly states that they're designed to be easier to thread.
It proves that yet again, ads lie.
29 août 2025
Avis spontané
There was nothing like what was shown…
There was nothing like what was shown in the video that led me yo buy. That sounds scam or fake. I Use it the for 2 toilets, there was no responsive. I suggest you go back to the lab to redo it again. But for now, you do not even qualify for rating
19 septembre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Lovely eyeliners
Lovely eyeliners, delivery was quick with no problems at all.
Would highly recommend this seller.
20 août 2025
Avis spontané
This is perfect for travelling
This is perfect for travelling. Excellent material and so soft and comfortable. I would definitely recommend it to anyone who is travelling.
9 août 2025
Avis spontané
Love the looks and true to what is…
Love the looks and true to what is posted
28 septembre 2025
Avis spontané
I dont believe it how frustrated I am…
I dont believe it how frustrated I am ,why the people they treat us like this like money, sometimes we don't have money but you spent them thinking that is worth in not even one month and maybe used three for times my iron pot crafted and no stick ,but is stick also is rusted a lot of rusty the color is going I want pictures to show but where really sad I want to cry 😭
19 septembre 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Sewing Set
The sewing set I bought seems to be of good quality, arrived promptly and were a reasonable price.
31 août 2025
Avis spontané
Can’t complain
Had issue with my order but all was resolved very quickly and efficiently. Very happy with customer care and service.
12 septembre 2025
Avis spontané
SCAM!!!!!
SCAM!!!!!! Item ordered and paid for, no confirmation email. Contacted them with order number and merchant number for payment and they say I haven’t ordered anything. Sent them photos as proof of order and payment but now being ignored!!!!!!!
AVOID
12 août 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. If you have any questions about your payment, please contact your payment method to verify that the debit was successful. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. If you have further questions, please contact our customer service at service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Do not buy form this site…Scam
Do not buy form this site…..they not even UK based…..Chinese, 6/7 weeks delivery and it didnt even come to this address and they are refusing to refund me.
Very deceitful
12 août 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We apologize for the delay. We will report this to our shipping carrier and ask them to expedite delivery. We fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. If you did not receive your item, please contact our customer service team. We take responsibility for every product. Please send your details to our customer service email address service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Scam....cheap steel pans
Scam....cheap steel pans, not cast iron, poor quality rubbish, arrived damaged
22 juillet 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your concerns and resolve them as quickly as possible. If your item is damaged in any way, please contact our after-sales service team. We stand behind every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
SCAM SCAM SCAM DO NOT BUY FROM THIS…
SCAM SCAM SCAM DO NOT BUY FROM THIS COMPANY! Pan rusted instantly after one use it is NOT as advertised! They do not respond
30 juin 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@britneed.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
BEWARE
BEWARE! Another fake company from CHINA. This is not cast iron and when opening the box it stinks of paint. SCAM, DO NOT BUY!
20 juin 2025
Avis spontané
Réponse : Britneed
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. As a UK-based company, we assure you that we prioritize your concerns and will resolve the issue. We stand behind every product. Please send your details to our customer service email at service@britneed.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
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