You left us without any oil for 3 weeks, with 2 small children in the house. Your drivers stood us up on 3 separate occasions without explanation. On the last occasion, the driver lied about not havin... Voir plus
L'entreprise a répondu
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I have now received an additional bill for delivery. I do not recall this being mentioned when getting the quotation and paying in full for the oil. This has never happened before, and I am consider... Voir plus
L'entreprise a répondu
Browns of Burwell are a fuel supplier that has time after time looked after us. They are always helpful and with their delivery and yard service enable, even hopeless people like me, to have a reliabl... Voir plus
All aspects of your service were good except for the delivery date which was one day outside your 14!day delivery period. Shame really. You need to sort out your scheduling system and update it to... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Browns of Burwell is a 1st class delivery service for domestic, agricultural and commercial fuel and oil customers throughout the Cambridgeshire area. Lead by our local and experienced team, Browns of Burwell have been a leading supplier in the fuel industry for over 20 years. This ensures that you will receive a professional, focused, and courteous service that always puts the customers’ needs first. So, if you’re looking for a trustworthy heating oil or fuel supplier in the Burwell area, give us a call today on 01638 741 306 to receive a quote or schedule a meeting.
Coordonnées de contact
Meadow View Industrial Estate, Reach Road, Burwell , CB25 0GH, Cambridge , Royaume-Uni
- 01638 741306
- burwell@nwffuels.co.uk
- brownsofburwell.co.uk
3,0
Moyen
137 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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excellent service,delivered before due…
excellent service,delivered before due date at a very competitive price Thank you very much
9 décembre 2021
Delivery driver was very helpful
7 décembre 2021
Home heating oil delivery
Simple stress-free ordering. Confirmation of my order via email and another email to me giving exact date of delivery. Driver phoned en route to allow me to unlock access to tank area. Polite & friendly delivery driver who also answered another query I had about obtaining oil from their depot in an emergency. Have used Browns of Burwell over many years in various properties and I’m generally very pleased with the service they provide and their prices are very competitive on the whole. Have recommended to others and would happily do so again.
23 novembre 2021
Delivered when they said
Delivered when they said - everything went as planned. Great service.
22 novembre 2021
Prompt delivery and good communication
20 novembre 2021
Browns of Burwell are very fast and…
Browns of Burwell are very fast and efficient. They sometimes deliver faster than expected which is a bonus!
17 novembre 2021
Very glad to have come back to Browns…
Very glad to have come back to Browns of Burrell and their excellent 5 star service.
Steve Cottenham.
21 octobre 2021
Late delivery
Failed to deliver within the week time slot. Would not use again.
16 décembre 2020
Avis spontané
Réponse de Browns of Burwell
Hi Sian,
I'm very sorry to hear that there was an issue with your order. Please could you send the details over to feedback@brownsofburwell.co.uk so that we can look in to this?
Thank you for the feedback.
Graham
Very efficent delivery
Very efficent delivery - the oil arrived well before the delivery day.
10 décembre 2020
We have used this excellent service for…
We have used this excellent service for many years.👍
3 décembre 2020
Prompt good service
3 décembre 2020
Very friendly on the phone and helpful
Very friendly on the phone and helpful, prompt service
3 décembre 2020
I always order from Browns of Burwell
I always order from Browns of Burwell. Their staff are always helpful and efficient, and understanding when I inadvertently leave my order late. On this last occasion, I was pleasantly surprised at how quickly they were able to deliver, even though it was not urgent.
3 décembre 2020
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