Buitrago Cigars Avis 512

Repeat buyer, great prices, usually fast delivery but current order that I ordered last month has yet to ship and there is no way to contact them over the phone and they do not respond to online support requests, are they even still open?

The quality is great. When ordered it’s sent shortly after.

Large inventory and had my cigar choice. Quick shipping and easy to use website. Thank You!

Purchased backwoods from this vendor multiple times and never had any issues. Shipping is super fast and the product is always super fresh.

company has not addressed my issue. Trying to find out a tracking number but customer support is useless

Fast service

We have been shopping with Buitrago for several years. Their service is excellent, the prices are right, so everything is A+.

I ordered a box of cigars to have for family and friends during the holidays. I waited and waited for them and finally ordered them from another vendor. In the meantime I received an email saying the order was delayed. I responded by saying please cancel my order. A week later I finally received an email and the cigars I no longer needed from Buitrago. I’m in the process of trying to return them now.

Fast delivery and good product!!

send the wrong box for the 2nd time and every leaf was stale not to mention the slow delivery time. never ordering again.

you were out of stock evidently but failed to notify me of this, stated shipping in 24-48 hours on order but did not ship product for a week after order

I would like to talk about my order status but I can't reach any person. still not shipped. It is not possible to contact the contact number. Stay away from here.I hope I can get the refund or my order.

This is my 5th order from them , 3 weeks now and product hasn't shiped took 2 weeks just to get a tracking number saying usps awaiting shipment . Emailed several times same canned response. Useless customer service. Ordered October 24 its now November 14. Every order has been slower and slower.

I have had an open order for 11 business days now and not only is it not being filled, but their support has not responded to my email requests asking what the status is and why it hasn't been filled. Another order I placed on October 29th did not ship out until November 11th.

Fast shipping. Legit product and even came with a couple of extra free swag. Will definitely purchase again

Easy to order and quick to deliver. Rated a 4 because the price has gone up, and the shipping fee is high enough without tacking on another $3 handling fee; otherwise would rate as 5.

Slight issue at first but then more then made up for it definitely a five-star company the only criticism I'll give us they need to update their website better about half of the stuff I wanted was out of stock and it wasn't marked as such